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“A pretty good stay some problems but nothing major”

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Homewood Suites by Hilton Columbus
Ranked #2 of 47 Hotels in Columbus
Certificate of Excellence
GreenLeadersSilver level
Reviewed August 20, 2008

Had a real nice stay here, they are new and they did have a few problems and I agree that when you pay a rate it should be ready to go, I fault the company not the people there now. I thought this hotel was in a great location close to almost everything. My stay was really good; room is super nice, clean and new. Full-size refrigerator, microwave, stove, dishwasher. Pool area is nice and clean. Exercise room is small but has really nice brand new equipment, TV on the treadmills and stair climber. Nice area with a lot of sidewalks for running or walking. Breakfast and reception were both sufficient and they probably could use a different cook but it was not bad. The hotel is really nice I think they will get better on some of the small stuff.

  • Stayed: August 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank 3and4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmandaRyals, Director of Sales at Homewood Suites by Hilton Columbus, responded to this reviewResponded January 8, 2016

Thank you for sharing your recent stay at our hotel with us. We think we have a great hotel and staff - but, it means so much hearing it from you - OUR guest!

Please allow us to be of service again in the near future.

Sincerely,

Amanda Ryals - Area Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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539 - 540 of 540 reviews

Reviewed June 21, 2008

Newly opened. booked off of Website ad. Property was nice but pools, shuttle, laundry, fitness room, and housekeeping were not functional. When we asked or informed the staff of the problems we just got "oh I'm sorry "or " I don't know". Management was not reponsive to any requests. Staff was uninformed but polite. Had to ask for room to be cleaned and restocked with supplies x 3 days. Was not up to Hilton Standards. They should not open a facility until it is fully funtional. You are charged a rate for this property based upon all the ammenities. Their 100% satisfaction Guarentee is a marketing ploy. 50% satisfaction would be more accurate . The most disappointing issue was the lack of response by the GM. We requested to speak to the GM of the property. He NEVER returned our multiple calls. It is a military/college/buisiness town where there are many other options which are better for less money.

  • Stayed: June 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank Marshall96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmandaRyals, Director of Sales at Homewood Suites by Hilton Columbus, responded to this reviewResponded March 17, 2016

Thank you for allowing our hotel to be of service to you during your recent stay in Columbus. We appreciate you taking the time to share with us your experience.

We hope that you will stay with us again if you travel back to our area.

Again, thank you for your business.

Amanda Ryals - Area Director of Sales and Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Columbus

Address: 6614 Whittlesey Blvd, Columbus, GA 31909-7251
Phone Number:
Location: United States > Georgia > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Columbus
#3 Family Hotel in Columbus
#6 Business Hotel in Columbus
#9 Romantic Hotel in Columbus
Price Range: $111 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Columbus 3*
Number of rooms: 91
Official Description (provided by the hotel):
Preferred Hotel for Aflac, Synovus, TSYS, Columbus Regional Hospital, Houghston Hospital, Ft. Benning, CORTA Tennis, CYSA Soccer, IBM, Accenture, NCR, Wellpoint, Koch Foods, McKesson, Columbus Sports Council, ASA Softball, USA Shooters, Dept of Homeland Security, Within walking distance of over 150 restaurants and shopping choices! Columbus, GA's Premier All Suites Hotel located in the Heart of Best Shopping and Dining Selections! Whether you stay for just one day or for a year! We have all you need to feel just like home! Complimentary Evening DCinner with Beer and Wine Monday - Thursday and Full Deluxe Breakfast Buffet 7 days a week.... ... more   less 
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Also Known As:
Homewood Suites Columbus Hotel Columbus
Columbus Homewood Suites

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