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“Customer focused beyond any expectation”

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Hilton Garden Inn Atlanta Airport/Millenium Center
Ranked #4 of 26 Hotels in College Park
Certificate of Excellence
GreenLeadersBronze level
Reviewed January 31, 2014 via mobile

The staff at this Hilton Garden Inn deserves the outstanding reviews they receive on Trip Advisor. There are so many people to name for their kindness, sense of humor, service, and attention. They managed to handle a difficult time during one of the worst ice storm in Atlanta making us all feel great at their hotel. Rooms and location are great. I plan to return when I am back in the area. Thank you for your dedication.

Stayed: February 2014, traveled on business
Thank MauricioBabilonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeShawn C, General Manager at Hilton Garden Inn Atlanta Airport/Millenium Center, responded to this reviewResponded February 7, 2014

Good Morning MauricioBabilonia,

We appreciate you taking the time to valid all of the positive reviews we have received on TripAdvisor. Our goal is to treat every guest like family once they walk thru our doors by paying attention to every detail and having a "Can do" attitude under any circumstances.

Thank you for choosing to stay with us and acknowledging our dedication to providing, "Customer Service beyond any expectation".

Sincerely,

DeShawn Clayton
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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752 - 758 of 1,011 reviews

Reviewed January 29, 2014 via mobile

The staff at this hotel has done an amazing job during one of Atlanta's worst winter ice/snow storms. From DeShawn the GM to her many dedicated team members( Robert, Frenel, Leisha, Robin, Natasha, Gregory, Nicole.....and several I did not name,) nobody let anything slip. Although the hotel was full most of these people slept in a meeting room and shoveled, scraped windshields, cooked, served, cleaned after only a few hours sleep. Their willingness to serve no matter what was amazing, even though most had their own families to think about as well. I am truly thankful and recommend this hotel to everyone who ever travels to the area........they are #1!

Stayed: January 2014, traveled as a couple
1  Thank Greg L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeShawn C, General Manager at Hilton Garden Inn Atlanta Airport/Millenium Center, responded to this reviewResponded February 7, 2014

Hello Greg L,

It always touch my heart when guest observes and acknowledges the job we are doing in their time of stress and uncertainty. Here, at the Hilton Garden Inn Atlanta Airport South Millennium Center we understand that it is our mission/vision to provide a memorable stay under any circumstances because you choose to stay with us and we don't want to let you down.

My team and I appreciate you taking the time to write this review and looking forward to serving you again under better circumstances :)).

Sincerely,
DeShawn Clayton
General Manager

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Reviewed January 29, 2014

We were very pleased with the staff at the Hilton, special thanks to Ms. Bridgette, James (Shuttle Driver) and breakfast host. Definetely will stay again.!! The rooms are well kepted, clean, housekeeping is on point, front desk is very helpful.

  • Stayed: January 2014, traveled as a couple
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank Smiles4eva314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeShawn C, General Manager at Hilton Garden Inn Atlanta Airport/Millenium Center, responded to this reviewResponded February 7, 2014

Good Morning Smiles4eva314,

Thank you for acknowledging Ms. Bridgette, James and your breakfast host for providing you with awesome service that will make you want to return.

I will share your comments with my team so they can be proud of the service and cleanliness they are providing.

Again, Thank you and we look forward to your next visit with us.

Sincerely,

DeShawn Clayton
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2014

We prefer to stay at this hotel when we are flying out of Atlanta on an early morning flight. The staff are very friendly and the hotel is very safe and secure. The upgraded lobby area is very nice. The secure parking lot is also a nice addition.

Stayed: January 2014, traveled as a couple
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeShawn C, General Manager at Hilton Garden Inn Atlanta Airport/Millenium Center, responded to this reviewResponded January 27, 2014

Good Afternoon HiTownMan,

I am pleased to know that the Hilton Garden Inn Millennium Center is your hotel of choice when catching an early morning flight. We are proud of our new lobby too, with all of the bright colors and cozy feel.
Thank you for your review we appreciate you noticing all the changes we have made to provide our guest with a clean, comfortable, secure and friendly environment.
We look forward to serving you again!

Sincerely,
DeShawn Clayton
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 21, 2014

We stayed at the hotel for a couple of nights before departing from the Atlanta Airport. Having heard all the negative comments about safety in Atlanta and how vehicles were being stolen from hotels near the airport, we wanted to make sure we stay at a safe hotel with good security, especially one with a safe car park. We chose this hotel for its proximity to the airport, its having a gated car park, and its very reasonable price.

The room was unexpectedly big. The beds were very basic but I thought that was to be expected given the price we paid. Despite being close to the airport, the noise did not bother us at all, day or night (I am a light sleeper who needs ear plugs when sleeping in the city). I was impressed when I woke up middle of both nights we were there and saw from our window security guards patrolling the car park, checking every vehicle in the car park with torch lights in hand. I believe they patrolled several times a night, which was very assuring. I think paying $8/per night for the car park is not a bad deal if the hotel continues to do its job in ensuring the safety of the vehicles parked in the property.

I want to commend a hotel staffer who went out of his way to help us. I think his name was Keith (a slim-built African American guy). The safe deposit box in our room did not work, and Keith ran around trying to find a room with a safe deposit box that worked and assisted us to move, without expecting any reward. Every time we saw him around the hotel he would greet us with a smile.

I would recommend this hotel if you are transiting through Atlanta, and if you drive.

  • Stayed: October 2013, traveled with family
    • Value
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Thank AgentPing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeShawn C, General Manager at Hilton Garden Inn Atlanta Airport/Millenium Center, responded to this reviewResponded January 23, 2014

Good Afternoon AgentPing,

Thank you for providing us feedback regarding your recent stay with us. Here at the Hilton Garden Inn Millennium Center we know how important it is for our guest to feel comfortable and relax in order to get a good night sleep.
I will share your comments with Frenel our Chief Engineer regarding the positive interactions you had with a member of his department. We love to celebrate our team members successes.
Again, thank you for taking the time to write this review. We look forward to serving you again!

Sincerely,

DeShawn Clayton
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2014

I was just there for a weekend conference - nice hotel, have stayed several times, like new. Restaurant good for a hotel that size; Robin at the bar took care of us during football playoffs. Will definitely stay there for future business trips near the airport.

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Garden Inn
Thank Marker88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeShawn C, General Manager at Hilton Garden Inn Atlanta Airport/Millenium Center, responded to this reviewResponded January 23, 2014

Hello Marker88,

I am pleased you had a great stay here at the Hilton Garden Inn Millennium Center. I will share your comments with Robin; I agree she is a great asset to this team!.

We look forward to you staying with us again whether on business or pleasure.


Sincerely,
DeShawn Clayton
General Manager

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Reviewed January 13, 2014

The hosepitality is next to none. the rooms are very clean and up scale. Very private and quit rooms.Very nice loung good food. the shuttle to and from the airport very nice.The parking of the vehicle very safe and behind a gate.i like that.

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Gary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeShawn C, General Manager at Hilton Garden Inn Atlanta Airport/Millenium Center, responded to this reviewResponded January 14, 2014

Hello Gary B,

I am pleased that you enjoyed your stay at the Hilton Garden Inn Millennium Center from check in to check out while experiencing all the amenities/outlets we have to offer. We understand that in order to keep guest like you returning our hospitality have to be next to none.

Thank you for such a nice review.

Sincerely,
DeShawn Clayton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Atlanta Airport/Millenium Center

Address: 2301 Sullivan Rd, College Park, GA 30337-6301
Phone Number:
Location: United States > Georgia > College Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in College Park
#2 Romantic Hotel in College Park
#4 Green Hotel in College Park
#4 Business Hotel in College Park
Price Range: $114 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Atlanta Airport/Millenium Center 3*
Number of rooms: 200
Official Description (provided by the hotel):
The Hilton Garden Inn Atlanta Airport/Millenium Center hotel is only a mile south of Hartsfield-Jackson International airport, and is convenient to the most popular Atlanta attractions. Find terrific shopping at the nearby Camp Creek Market Place. Access to Georgia I-75/85 and Georgia I-285 provides easy travel to attractions and corporate offices, all located close to our hotel near the Atlanta Airport. Enjoy complimentary WiFi, and attentive service whenever you stay. Each morning, enjoy a tasty cooked-to-order breakfast from The Garden Grille. Pick up snacks and beverages from the 24-hour Pavilion Pantry(R) and dine from the comfort of your guest room at this lovely hotel near the Atlanta Airport. Work out in the fully equipped fitness center and watch the 37-inch flat-screen TV as you take advantage of cardio machines and weights. Find everything you need for a productive and relaxing stay in a comfortable guest room at this Atlanta airport hotel. Sleep well on the patented Garden Sleep System(R) bed, when you choose a king room, with an adjustable mattress and high-thread count linens. Watch the HDTV, call on the two dual-line phones and surf the net with the complimentary wired/WiFi access. Work at the large desk, with an ergonomic Mirra(R) chair by Herman Miller and use the complimentary remote printing to the business center. Prepare and store snacks with in-room refrigerator and microwave oven. Enjoy the amenities at the Hilton Garden Inn. Start your day with a cooked-to-order breakfast from The Garden Grille. Keep up-to-date with the free 24-hour business center, work out at the fully equipped fitness center or swim a few lengths of the pool. Host a meeting in the event space and relax afterwards in the steam room. ... more   less 
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Also Known As:
Hilton Garden Inn Atlanta Airport/Millenium Hotel College Park
Hilton College Park
Hilton Garden Inn College Park
College Park Hilton

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