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Maryculter House Hotel
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Reviews (426)
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Reviewed September 16, 2013

We recently stayed for a wedding and our room was not ready to check in to, when we arrived. For me this is not good enough, when you are told when you can check in from and the room is unavailable. The receptionist also wandered off to another room when we were standing there as one of the other staff had asked him a question, that is just rude! Well when we got our room, it was ok, but in need of some new furniture. The bathroom was a wet room, but the extractor fan didn't work and there was no light above the shower, now in most circumstances you wouldn't need a light, but the shower was in a dark corner. The breakfast, which was a buffet was average and we had to wait for different parts of it. e.g. no eggs or bacon and the staff seemed a little disorganised in how to get food to the hotplate quickly. The plus points for the hotel are its location and some areas of the hotel make you feel as though you are staying in a old Scottish castle, which is nice. This could be a lovely hotel, but for me it requires some work.

  • Stayed: September 2013, traveled as a couple
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2  Thank Yamas1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2013

We stayed here as part of a large corporate group during the bi-annual Offshore Europe exhibition. Lovely rooms, great views over the River Dee for most rooms. Great food and breakfasts. You must visit the residents lounge for that truly authentic highland hospitality and historic furnishings. After using a number of local Aberdeen hotels in recent years the Maryculter House Hotel has restored my faith in finding somewhere decent to stay. Great hotel which will be used again! Ps - Try to find time during your stay to walk along the edge of the River Dee near the hotel; its so tranquil and beautiful.

Stayed: September 2013, traveled on business
Thank iainpickles1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2013

We stayed the night and had dinner recently to celebrate our anniversary.

Its a fantastic location right on the banks of the Dee. It is possible to walk along the river although it's not well signposted. Hotel grounds are also nice, great patio area for a drink if the weather is nice (as it was when we visited).

The food was very good, the restaurant is fairly small and intimate which was nice. However breakfast was a bit average, although OK.

Our room was not huge but very comfortable with, spacious bathroom with a big bath and walk in wet room style shower.

Don't miss the residents lounge which is in the original 13th century part of the hotel.

The hotel is a popular spot for weddings, and whilst it did not impact our stay, they do kind of take over a bit.

Room Tip: Over looking the river & away from the ball room to avoid wedding noise.
  • Stayed: August 2013, traveled as a couple
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Thank Dave H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2013

Stayed here for a wedding. The setting is absolutely beautiful and very peaceful with some great settings for the pics. It was a sunny day so the ceremony was outside which was nice. The food was good and no queues at the bar. Now for the downside. The accommodation experience was poor. The hotel advertises on their website that there are no hidden costs so we were rather surprised to be hit with a £15 fee to check in early. With a bit of bargaining this was knocked down to £10. The room was a bit disappointing. The bedding was stained although obviously well laundered. The bathroom could have done with a freshening up. Also rather strangely there was a circular glass table top resting against the wall (there was no circular table in the room) and some telephone socket covers in the drawer.

Despite the accommodation issues this place is well worth a look for a wedding venue as they could not be faulted in that regard.

  • Stayed: July 2013, traveled with friends
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Thank MrsMac321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHHDGM, Deputy General Manager at Maryculter House Hotel, responded to this reviewResponded August 10, 2013

Dear MrsMac,

Many thanks indeed for taking the time to review your recent visit to our hotel.

I'm delighted that, overall, your experience with us was positive.

I would like to address your concerns regarding the £15.00 early check-in fee, however.

There are no 'hidden costs' here at Maryculter House Hotel should one arrive at the check-in time specified on our website, which is 3:00pm. Should people wish to come to the hotel earlier than this and be GUARANTEED entry to their room at 12:00 noon, a charge is applied to cover the costs associated with this - namely, we bring in extra housekeeping staff earlier than usual to get rooms prepared quickly after previous guests depart.

I was unaware that this charge isn't mentioned on our website - it's certainly mentioned in the confirmation emails we send our guests if they book over the phone with us - so I will ensure this information is made clear online, too. I thank you for drawing it to my attention.

I'd also like to thank you for bringing to my attention the issues with cleanliness in the room. I'll be addressing this as a matter of urgency.

Thanks so much again for staying with us - we're delighted that you enjoyed (the bulk of) your time here.

Best wishes,

Ed Tumath
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2013

The hotel is in a beautiful location in its own grounds overlooking the River Dee and is part of the local history, a section of the building dating from the 13th century. We held our daughter's wedding at Maryculter House, with the marriage ceremony taking place in the courtyard overlooking the river, and the deputy manager, Ed and his staff, made sure they provided us with a day to remember. The food is superb and presented to a high standard, and in particular the creme brûlée dessert is to die for. We found all the staff very helpful and friendly. they really take an interest in you and this created a very relaxed atmosphere. All our guests, some of whom had travelled from Sweden and USA, loved the location.

Room Tip: Decide whether you want a room overlooking the river or the gardens
  • Stayed: July 2013, traveled with family
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Thank Archiedougal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHHDGM, Deputy General Manager at Maryculter House Hotel, responded to this reviewResponded August 10, 2013

Dear ArchieDougal,

Many thanks indeed for taking the time to review your recent visit to us - it's always humbling that people entrust us with the duty of helping organise and run their 'big day', so to find out afterwards that the bride, groom, families and guests are happy with how things went truly means a lot to all of the team here.

We take great pride in delivering weddings at Maryculter and to hear that we're doing things right is always a great thing.

Thanks very much again, and we all hope to welcome you back soon.

Best wishes,

Ed Tumath
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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