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“Mmm - could have been so much better..”

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Maryculter House Hotel
Ranked #1 of 1 Hotels in Maryculter
Certificate of Excellence
Canberra, Australia
Level Contributor
756 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 789 helpful votes
“Mmm - could have been so much better..”
Reviewed June 27, 2008

We looked forward to our 4 night stay while visiting our friends in Aberdeen. Arrived on a Sunday night to not such good news - a leek in the roof and no hot water in our room that night. This was overcome very well by the hotel - a key to another room to use the shower and a half price rate for that night. The room (217) was otherwise a good size with a modern bathroom, dark furniture and a smallish window which opened fully to a view over the River Dee.

We firstly had drinks in the Ha House - a cosy, interesting and attractive banqueting hall which had an open fire. We then chose the gourmet dinner which is offered on weekends. 32 pounds pp was rather expensive but the meal and service were extremely pleasant.

Two nights later we invited our friends to a bar supper in the Poachers Pocket. Things couldn't have been more different. We were shocked and embarassed at the lack of service and the amount of time we had to wait for our meals. When they arrived they were ordinary.

On the third night a noise had developed outside our window. It kept us awake and we reported it to the Duty Manager. He did not inspect the problem but said it was probably the boiler and he was unable to do anything. We shut the window and took sleeping pills. This probably explains why we were glad to leave after the fourth day.

The hotel has some extremely good staff but some who did not care, spoilt our stay.

  • Liked — the Ha House
  • Disliked — some poor service and unwillingness to fix a problem
  • Stayed June 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2 Thank Canberra_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Additional Information about Maryculter House Hotel

Property: Maryculter House Hotel
Address: South Deeside Road | Aberdeen, Maryculter AB12 5GB, Scotland
Location: United Kingdom > Scotland > Aberdeenshire > Maryculter
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Maryculter
Price Range (Based on Average Rates): $
Hotel Class:4 star — Maryculter House Hotel 4*
Number of rooms: 40
Official Description (provided by the hotel):
Maryculter House Hotel is an independently owned 4 star Country House Hotel nestled on the banks of the famous River Dee, just a few miles outside Aberdeen. The Hotel has 2 restaurants, The Priory is our Fine Dining Restaurant and our Poachers Brasserie for more informal dining. It also has 4 function rooms of varying sizes suitable for conferences, private dining, corporate entertaining and dinner dances, etc. The Hotel is set in 5 acres of gardens with free parking. ... more   less 
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Also Known As:
Maryculter Hotel Aberdeen

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