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“Excellent Stay”

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Premier Inn Aberdeen South (Portlethen) Hotel
Ranked #1 of 1 Hotels in Portlethen
Certificate of Excellence
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Excellent Stay”
5 of 5 bubbles Reviewed December 12, 2013

After a 7 hour drive from Yorkshire for a job interview, this was just what I needed. A friendly welcome, a comfy room, and a pub next door serving food and beer - spot on.

Really big car park too, plenty of spaces - overall highly recommended.


  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul_Wakefield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maureen_Stainton, Premier Inn Team Leader at Premier Inn Aberdeen South (Portlethen) Hotel, responded to this review, January 7, 2014
Thanks for taking the time to review your stay with us at Premier Inn Aberdeen South
Your feedback is very important to us.I was glad that our hotel was exactly what you required at the end of a long drive.
We wish you all the best with carreer.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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333 reviews from our community

Traveler rating
    184
    99
    36
    11
    3
See reviews for
124
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78
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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Scotland
Level Contributor
230 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
5 of 5 bubbles Reviewed December 6, 2013

Stayed here on a Friday night after attending an event in the area. The hotel is easy to find and the room was really comfy. Had a good night's sleep even though the hotel is situated close to the A90.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ScotchMissed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maureen_Stainton, Premier Team Leader at Premier Inn Aberdeen South (Portlethen) Hotel, responded to this review, December 9, 2013
Thanks for taking the time to review your stay with us at Premier Inn Aberdeen South(Portlethen).
Your feedback is very important to us and we are happy you had a good stay and you found our location convenient while attending an event in the area..
We look forward to your return when you are in the area again.

Regards

Maureen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed December 2, 2013

All the usual (positive) Premier Inn attributes, with everything being simple and working. The room was clean and warm. Reception was warm and efficient.
Location is verty good for a traveller, otherwise there is only the pub next door within walking distance.

Room Tip: The rooms are all the same!
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank archierob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maureen_Stainton, Premier Inn Team Leader at Premier Inn Aberdeen South (Portlethen) Hotel, responded to this review, December 2, 2013
Thank you for taking the time to review your stay with Premier Inn. Your feedback is important to us and we are delighted that you had a good stay and you found our location convenient during your travels. We look forward to welcoming you back to Premier Inn in the future.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kelso, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 17, 2013

Stayed here for 2 nights and could not fault it. From Check in to check out staff were very friendly and knowledgeable. We had a pretty disturbed night on the second night due to a boys football team staying as well so you can imagine the noise and carry on! When this was mentioned at check out we were told that the "Guaranteed good nights sleep" clause would be invoked and we were refunded the room cost for that night. This was totally unwarranted as we knew it was not the fault of the hotel, but nevertheless appreciated.
We will certainly be back as the location is second to none. A good centre for exploring the Aberdeen area.
Allswell2001

Room Tip: Ty to get a room in the new building away from the noisy Brewers Fayre.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank allswell2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maureen_Stainton, Premier Team Leader at Premier Inn Aberdeen South (Portlethen) Hotel, responded to this review, November 26, 2013
Many thanks for your review. I am delighted to know that from check in to check out staff were very friendly and knowledgeable.
It is very important to us that our guest's enjoy every aspect of their stay.
As you were disturbed on the second night due to a boys football team staying with us, we made the refund in line with our Good Night Guarantee to reaffirm to you our commitment to ensure our guests enjoy their stay with us in every aspect.
We look forward to welcoming you back to Premier Inn in the future.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed November 17, 2013

Really like the Premier Inns for transition hotels while traveling to and from Great Britain and can't say enough about the customer service. We had a particularly bad travel day and the staff were more than kind in trying to help sort everything out and get us on our way the next morning. Thought I left my passport in the restaurant and the manager was kind enough to open it up early the next morning to make sure it wasn't there. Just can't say enough about them. Rooms are basic, clean and quiet. Be on the lookout for one of their fantastic room sales - ours was 29 GBP. Location is fine if you have an early morning departure the next day - traffic is light out to the airport. Only pause I have is with the food served in the restaurant, but to this day I haven't had a good burger in the UK :-)

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jorjia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maureen_Stainton, Premier Inn Team Leader at Premier Inn Aberdeen South (Portlethen) Hotel, responded to this review, November 26, 2013
Many thanks for your lovely review. We were delighted to read your comments, Its fantastic to hear that we contributed towards your trip in a positive manner.
We hope to see you again very soon. Thank you once again for taking the time to leave such a lovely review.

Regards
Maureen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed November 14, 2013

Not sure how much my boss paid for room but i know it wasn't cheap as everywhere in aberdeen was fully booked. Thats why i scored 3 for value. The staff are really friendly, inviting and helpful. 5/5! The room was cleaned everyday. I didnt use the pool or gym - scored 5 as there was no n/a score. The rooms are basic and the shower wasn't very powerful but the hotel did provide brand name soap! Also the bathroom has a heated towel rail. I gave sleep quality a 2 as the bed was so hard i have had a stiff neck for a few days and the windows are thin so you hear the birds chirping in the morning. I would recommend eating at the restuarant its great value for money. You get unlimited costa coffee with your breakfast (which cost £2.50 from costa coffee shops!) And the staff will provide you with take away cups to take 1 away with you also do all you can eat dinner buffets for £7 and you can get a rewards card. They also have a great kids softplay area. I am considering a personnal visit with my family :)

Room Tip: Room 9 is on 1st floor handy if you have heavy equipment and a 2 sec walk from bar/restaurant ;)
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank katrina84agnew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maureen_Stainton, Premeir Inn Team Leader at Premier Inn Aberdeen South (Portlethen) Hotel, responded to this review, November 26, 2013
Thank you for reviewing your recent stay at our hotel. We appreciate all the comments and be assured they have all been noted both positive and negative.
Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middlesbrough
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 bubbles Reviewed November 12, 2013

I stayed for 2 nights Dinner B & B rate first week in November and was left dissapointed. I have recieved many emails from Premier Inn regarding my booking etc and they themselves describe this hotel as a "budget hotel", why then does it cost £130 per night? In my opinion that is the rate of a non London 4* hotel in the UK.
Rooms were basic, the thermostat in the room continusoly kept clicking on and off during the night which then activated a very lound electric radiator and kerp me awake until the early hours when I decided to turn it off and sleep in a cold room. Very basic room (as to be expected form a budget hotel) poor shower, high pressure taps in the bathroom soaked your shirt and trousers on every occasions used, it was that strong that trying to fill a glass of water was difficult.

Good Points:
Staff were very friendly and the room had good black-out curtains

Would I stay again, no.

Room Tip: book somewhere else
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maureen_Stainton, Premier Team Leader at Premier Inn Aberdeen South (Portlethen) Hotel, responded to this review, November 13, 2013
Many thanks for your review. It really matters that our guests enjoy every aspect of their stay, and for this reason your feedback is very much appreciated as we strive to improve standards and to meet our customer's needs.
At Premier Inn we endeavour to offer the best value quality stay and we consistently monitor our rates to ensure we are competitively priced, your feedback is very much appreciated and please be assured that your comments have been passed on to the the teams.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Aberdeen South (Portlethen) Hotel

Property: Premier Inn Aberdeen South (Portlethen) Hotel
Address: Mains of Balquharn, Portlethen AB12 4QS, Scotland
Location: United Kingdom > Scotland > Aberdeenshire > Portlethen
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Portlethen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Aberdeen South (Portlethen) Hotel 3*
Number of rooms: 92
Official Description (provided by the hotel):
Decisions, decisions. Do you spend time exploring the scenery of North East Scotland, or do you head straight into Aberdeen for all the shopping, leisure and business facilities it has to offer? Premier Inn Hotel Aberdeen South (Portlethen) puts you within easy reach of whatever you decide to do. See where the crown jewels were hidden from Cromwell with a visit to the ruined medieval fortress of Dunnottar Castle. Or visit a real gem for garden lovers, Duthie Park and the exotic plants of the Winter Gardens. And don't miss the precious stone of Aberdeen itself, with the shimmering silver of the granite buildings and landmarks. Mouth-watering food awaits you back at the hotel, courtesy of our Brewers Fayre restaurant, as well as extra-comfy beds. This Premier Inn is located near a major road, bedrooms are insulated to minimise noise. Please note that all twin rooms at this hotel consist of a double bed and a single sofa bed. Directions: On A90, take 2nd exit for Portlethen from either direction and follow signposts for Badentoy Park. The hotel is on the right. Next to the Mains of Balquharn Brewers Fayre. Sat nav postcode: AB12 4YD Transport and local information: Portlethen & Stonehaven Golf Course Aberdeen Shopping Sunset Boulevard Beach Portlethen Train Station 2 miles Aberdeen Airport 12 miles Aberdeen Ferry 10 miles ... more   less 
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Also Known As:
Premier Inn Aberdeen South Hotel Aberdeen

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