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“a Lot Wrong”

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Home Towne Studios - Chamblee
Ranked #3 of 4 Hotels in Chamblee
Chattanooga, Tennessee
Level 1 Contributor
4 reviews
3 hotel reviews
“a Lot Wrong”
Reviewed November 8, 2013

There were bugs in the bath area, even in the refrig. The bed was like a rock, it would have been more comfortable on the floor, except for the bugs. The 1st room I was given had linens on the floor and a bag of trash on the table. The AC unit knob didn't work correctly, so I had trouble trying to get a comfortable temperature.

Room Tip: Don't Stay here..
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank S G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary H, General Manager at Home Towne Studios - Chamblee, responded to this review, November 20, 2013
Dear S G

I would like to take this time to apologize on behalf of the entire staff for your recent visit at our Hotel. We always try to provide clean rooms for our guest and not being able to give you that exceptional experience is not acceptable. Your feedback is very important to us and we will use your feedback to help continue provide clean maintenace free rooms for all of our guest. Again our apologies and thank you.


Sincerely

Mary Harris
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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82 reviews from our community

Traveler rating
    25
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    10
    25
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8
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28
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Atlanta, Georgia, United States
1 review
Reviewed October 28, 2013

Extremely Professional and Courteous

Working contracting work and traveling as an IT Professional; I sometimes find myself between living arrangements. With this being said; I like a quiet environment in which I can cook by own meals. Traveling sometimes forces an IT Professional to dine at many restaurants which is very heavy on the pocket. Suburban Extended Stay solves several challenges:

1.Efficient stay
2.Quiet Surroundings
3.Professional Staff
4.A Kitchen with basic pots, plates, and utensils
5.Very Clean

With the professional and friendly staff and a quiet place to lay my sometime weary head and a place to cook my own meals (which I excel at cooking); I honestly feel at home here during my stay.

I would love to take this opportunity to say in advance; “Many Thanks” to the General Manager (Mary) and the professional staff.


Sincerely,

A Happy Customer

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Samuel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary H, General Manager at Home Towne Studios - Chamblee, responded to this review, November 7, 2013
Dear Samuel

Thank you for taking the time to complete our online survey regarding your stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are very enthused to have been able to accommodate you and all of your needs. We hope you continue to enjoy your stay with us and thank you.

Sincerely,

Mary Harris
General Manager
Suburban Extended Stay Chamblee
(770)234-9005
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
Reviewed September 28, 2013

I recently stay at this location when I was on a business trip in Atlanta, it was totally worth the price I would visit this location again without a second doubt. The only issue I had was when I checked into my room my a/c was not working properly so I called down to the desk and Jazzie was extremely helpful and very welcoming. she immediately moved my room and this room was alot better. there were plenty of places to eat near by and the train station was extremely close. I really enjoyed my stay here and will be back soon Thank you Jazzie for all your help you were awesome

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ron J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary H, General Manager at Home Towne Studios - Chamblee, responded to this review, October 2, 2013
Dear Ron J,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are very excited to know that we were able to accommodate your needs on your recent stay with us.We hope to see you again soon!

Sincerely,

Mary Harris
General Manager
Suburban Extended Stay Chamblee
(770)234-9005
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olive Branch, Mississippi, United States
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 20, 2013

First off, I thought the late arrival process was weird since I've always dealt with a front desk person. If you arrive after the front office is closed (11pm) they have you call a 1-800 number and give them the branch #78. The person on the phone then tells you which number box holds your key. Said box is on the outside wall on the backside of the office. When you acknowledge the key is there they tell you which room is yours. Strange but effective I guess.

Then came the only real problem we had. We walked into the room and it only had one bed. I thought there had been a mistake so I went to the car to look at the confirmation sheet. Lo and behold, I had quickly scanned over the room description when I booked it and I thought it said "double bed room" when in fact it was a "double room". Whoops, my bad.

Overall the room was a bit dated, but clean. It did smell a little like smoke even though it was a non-smoking room, but it didn't bother us that much. The shower was roomy enough, more so than most hotels, and it even had little benches in it to sit on.

There were plenty of places to eat in the nearby vicinity and the neighborhood was just fine. Even better was that it only took 15-20 minutes to reach the World Congress Center, which was a plus. I would stay here again unless I could find something closer to downtown for a better or equal price.

Room Tip: I would suggest asking for a ground level room because there's only one flight of stairs on each...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary H, General Manager at Home Towne Studios - Chamblee, responded to this review, September 14, 2013
Dear Valued Guest,

Thank you fpr taking the time to complete our online review regarding your recent stay at our hotel.
Your feedback is very important to us and we would like to take the time to apologize to you for not being able to provide you with a non smoking room and a express check in. We value all of our guest and always strive to provide a clean room and exceptional customer service. We are very thankful to know that our location was a good fit for your dining accommodations. We will use this information to do everything possible to create an enjoyable experience on your next visit. We hope to see you soon!

Sincerely

Mary Harris
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
1 review
Reviewed July 27, 2013

This hotel is ok but there is a girl at the front desk that is totally worthless, Jazzy takes great pleasure in not being able to help out with anything. She could not check me in she cannot tell what rooms are clean. If she was not here the hotel would benefit greatly, Keith on the other hand is awesome and helps out a lot!

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Todd L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level 6 Contributor
112 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 24, 2013

Let's face it, you want cheap so don't expect a five star hotel. With that in mind, I wasn't expecting much and was pleasantly surprised. The room was clean and didn't smell like an old ash tray. The towels were fluffy. Sheets were clean. Overall it was a good value.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kim r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
58 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 28, 2013 via mobile

rooms were okay...one of the pillows were dirty.Hotel needs renovation.I guess is okay for the price.didn't use the kitchen.bathroom seem to be pretty clean.I will probably stay again for the price. hotels in a pretty good area.you got a few food places around.I ordered from Wing factory which delivered food to my room.wings were delicious.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Veda38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Home Towne Studios - Chamblee

Property: Home Towne Studios - Chamblee
Address: 2050 Peachtree Industrial Ct, Chamblee, GA 30341-2216 (Formerly Suburban Extended Stay Hotel of Chamblee)
Phone Number:
Location: United States > Georgia > Chamblee
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Chamblee
Price Range (Based on Average Rates): $
Hotel Class:2 star — Home Towne Studios - Chamblee 2*
Number of rooms: 150
Official Description (provided by the hotel):
Home-Towne Studios of Chamblee Have a great stay at the Home-Towne Studios of Chamblee, GA! This is a pet-friendly, extended-stay hotel near Hartsfield-Jackson Atlanta International Airport. This Chamblee extended-stay hotel near Atlanta is conveniently located near several popular points of interest, including Stone Mountain Park. Students and their parents appreciate that this is a hotel near Oglethorpe University, Emory University and Georgia State University. We invite you to relax and feel at home in our spacious guest rooms, all of which feature a well-equipped kitchen, satellite TV, iron and ironing board. Enjoy the combination of cozy accommodations, friendly service, wonderful amenities and great rates at the Suburban Extended Stay hotel. Book now – we look forward to hosting you soon! ... more   less 
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Also Known As:
Suburban Extended Stay Chamblee
Extended Stay Chamblee
Chamblee Extended Stay

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