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“Best Hilton Garden Inn experience we've had.”

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Hilton Garden Inn Cartersville
Ranked #2 of 23 Hotels in Cartersville
Certificate of Excellence
Atlanta
Level 6 Contributor
118 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Best Hilton Garden Inn experience we've had.”
Reviewed March 13, 2013

Overall this was an extremely pleasant experience. We were in town to visit the Booth Western Art Museum and attend a show they were putting on that Saturday evening. There are good nearby restaurants, and it's very easy to get back and forth from the museum. We'll be back.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AtlantaJim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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569 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
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English first
Charleston, South Carolina, Usa
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 9, 2013

I have to travel to the Dalton-Calhoun area quite frequently due to business. I use to stay up in Dalton but most of my business is in Calhoun so I started staying there. I was not impressed with the hotels in that area and on a recent visit I had a friend suggest Cartersville (24 miles south) and in particular the Hilton Garden Inn. I am so glad I made the effort to go that far and needless to say I will continue to do so on my 4-5 trips to the area every year. The hotel is charming, the service spectacular and the breakfast is outstanding. I would rate the hotel as A+++ and highly recommend it to anyone. It is conveniently located about a mile west of busy I-75 so it is convenient to travelers going north and south.

Room Tip: I have a king non-smoking room and was very comfortable both with the size, the bath and shower plus...
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ron K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela A, General Manager at Hilton Garden Inn Cartersville, responded to this review, April 7, 2013
Thank you for staying with us at the Hilton Garden Inn Cartersville. Our staff work really hard to make sure our guest enjoy their stay. We hope to see you again soon!

Hope you enjoy your Spring Break and Summer!

Thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level 5 Contributor
74 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed February 17, 2013 via mobile

I have stayed at this hotel over ten times during the past few years and each and every time my expectations were met or exceeded. Kevin at the front desk knows every one by name and is always provided great recommendations for dining or local activities. The rooms are always clean and quiet and I wouldn't even think about staying anywhere else in Cartersville.

A very satisfied customer

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PwK-33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela A, General Manager at Hilton Garden Inn Cartersville, responded to this review, February 20, 2013
It makes me so proud to hear Kevin exceeded your expectations. We want to do that for all of our guest. He is wonderful when it comes to customer service and I am sure he will appreciate the great comments.

Thanks for the survey; hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dwight, Illinois
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 13, 2013

We stopped here on the way home from Florida in November. Great customer service. The rooms were clean. We got a good night sleep on the comfortable beds. Hotel was nice adn quite with no noticable outside noises. Check in was quick and the staff was welcoming.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dawn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela A, General Manager at Hilton Garden Inn Cartersville, responded to this review, February 20, 2013
Thank you for your survey; we will be looking for you next time you have to stop during your travels. We hope to see you sooner than later.

Thanks and we hope you had a safe trip home
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sylacauga, Alabama
Level 6 Contributor
392 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed February 10, 2013

As a Hilton Honors Diamond member, I stay at quite a few Hilton properties on a monthly basis. This is one of, if not the best HGI I've been to. Yes, the place is clean, spacious, and comfortable. But that's not what makes it the best, it's the staff. Without exception, they made us feel like family. I have family that lives in Cartersville and they came over one night for drinks at the bar, and again for breakfast. They were stunned that Cartersville had such a nice place, and I suspect they will return for food and drink again.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dex49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela A, General Manager at Hilton Garden Inn Cartersville, responded to this review, February 20, 2013
Thanks for your survey and the kind words. We appreciate our guest and we are working hard to make things better for your next visit.

Thanks and we hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 7, 2013

Last week on the 'tornado day' in Bartow County, a colleague and I returned to the hotel mid-morning after we had checked out and left. Tornado sirens were blaring and we sought shelter. Experiencing the terrific staff of this hotel in action was truly impressive: the changing weather was monitored, coffee and lunch was provided to the handful of guests who were temporarily sheltered, the staff assisted with several guests' travel routes, and everyone was kind and calm. Of course our stay at the hotel was seamless - everything was spotless and every employee we met was nice, but the employees just went above and beyond in terms of kindness to stranded travelers and exceptional service. If you need to stay anywhere in this region this is the place to go!

  • Stayed January 2013, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Elizabeth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela A, General Manager at Hilton Garden Inn Cartersville, responded to this review, February 20, 2013
Thank you for your survey; I could not imagine not being able to get home due to weather. Unexpected situations aren't always budgeted for, so we want people to know that we will do whatever it takes to make our guest feel at home and safe.

Thank you for allowing us to serve you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Smyrna, Tennessee
Level 4 Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 7, 2013

We stayed here Sat. Feb. 2, 2013 on our way home from Daytona Beach. Everything about this facility is super nice. The attendant at the desk was very courteous and friendly. This Hilton is very new and beautiful. There are several places to eat with a variety of prices or you can dine in. The road from I-75 to the Hilton is being enlarged but is no real problem. Well worth the money for a nice place like this.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rodger1944
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela A, General Manager at Hilton Garden Inn Cartersville, responded to this review, February 20, 2013
We are delighted to hear you enjoyed your stay with us. We are working hard to make your stay even better. Thanks for the survey; we hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Cartersville

Property: Hilton Garden Inn Cartersville
Address: 24 Liberty Dr, Cartersville, GA 30121-3357
Phone Number:
Location: United States > Georgia > Cartersville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 23 Hotels in Cartersville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Cartersville 3*
Number of rooms: 114
Official Description (provided by the hotel):
The Hilton Garden Inn Cartersville hotel is ideally located a mile from historic downtown Cartersville and one hour from Hartsfield Jackson International Airport. Relax in our charming contemporary hotel with large windows creating a bright and airy feel. Our spacious guestrooms feature home comforts like complimentary WiFi with secure remote printing through PrinterOn® and a 32-inch flat-screen TV withon demand movies and complimentary cable channels. Enjoy a great night’s sleep on an adjustable Garden Sleep System® bed. Executive King Suites, whirlpool Suites and accessible rooms are available. Our hotel has received the 2015 TripAdvisor Certificate of Excellence Award. This honor is awarded to establishments that achieve outstanding traveler reviews on TripAdvisor, the world’s largest travel site. Our staff takes great pride in consistently offering an exceptional experience to our guests. ... more   less 
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Also Known As:
Hilton Garden Inn Cartersville Hotel Cartersville

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