We love Steak n Shake normally but this location has terrible service. The food was pretty good except for the cheese on our cheese fries was ice cold. Service was not only unbelievably slow but also bad. The server never even checked on us one time, only came to the table to take our order and deliver the food. The strange thing is there was plenty of staff working so there really was no reason for slow/bad service especially since the restaurant wasn't even crowded. Upon leaving I told the supervisor that the service was slow/bad, her response was I know and I'm sorry... Wow, if you know then you need to fix the problem!! We will not return to this location.
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