We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Again to Canton, GA”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Country Inn & Suites By Carlson, Canton, GA
Ranked #4 of 8 Hotels in Canton
Elkmont, Alabama, USA
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Again to Canton, GA”
Reviewed March 16, 2014

Having stayed at this hotel twice in the past, I was a bit disappointed this time. The WiFi in the room on the second floor was not strong enough to work, several very noisy guests between 11 p.m. and midnight and the carpet needed a good cleaning. The breakfast appeared better than in the past as there was more to choose from, although I didn't partake. The location is good...away from the main highway and very near an assortment of restaurants.
I'll give it another chance on my next visit.

Room Tip: First floor so clerk can keep an ear open for noisy guests.
See more room tips
  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW11200, General Manager at Country Inn & Suites By Carlson, Canton, GA, responded to this review, May 12, 2014
Dear Guest

We are very sorry to hear that we have not lived up to your expectations. We will certainly review your comments and work on the rectification. The stunning Best Western Mountain Villa Inn and Suites, Canton, GA is certainly a benchmark and encourages us to put all our effort into further improvements. The training of team members and the highest quality of products are certainly priority to us. We can ensure that you will enjoy a better experience next time.
sorry for the inconvenience!

Best regards

Ken Jayswal - General Manager
Best Western Mountain Villa Inn and Suites
Canton, GA 30114 Ph: (770) 345-6800
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

190 reviews from our community

Traveler rating
    70
    51
    23
    30
    16
See reviews for
86
27
8
48
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
NAPLES
1 review
Reviewed February 24, 2014

This Best Western is very clean and friendly have stayed here in past will stay again. The restaurants are very close and easy to get to from the hotel. Gas stations are also close and have great prices. Easy access to Interstates both on and off ramps.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank ROBERT B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW11200, General Manager at Country Inn & Suites By Carlson, Canton, GA, responded to this review, May 12, 2014
Dear Mr. Robert,

Thanks for your kind words and the time you took to share your experiences. It is great to hear that you have enjoyed your stay with us. Rest assured, that we will use your comments for further encouragement within the team to ensure the best service, quality, and warm welcome for your next visit. We certainly spend a great deal of effort to maintain our facilities at the highest level, and it is also nice to hear that you appreciate the effort of our team. Thank you again.

I would like to inform you that we will upgrade our hotel amenities in the coming days and weeks for an even greater experience for our guests. All the best and hope to see you soon!

Best regards,

Ken Jayswal - General Manager
Best Western Mountain Villa Inn and Suites
Canton, GA 30114 Ph: (770) 345-6800
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 16, 2014

I am writing this review on my poor husband's behalf. While the room was clean, and the location on point, they failed miserably in a crucial guest services area. I shipped a time-sensitive package to my husband at the hotel, but it was returned to me because they had no mailbox. My other half was not only without work documents, but didn't recieve his Valentine's card. In addition, he found things he thought he already mailed languishing behind the front desk, unsent.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lauraa_c12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW11200, General Manager at Country Inn & Suites By Carlson, Canton, GA, responded to this review, May 12, 2014
Dear Guest

Thanks for your taking the time to share your experiences. we are very sorry to hear that we have not lived up to your expectations. We will certainly review your comments and work on the rectification. The stunning Best Western Mountain Villa Inn and Suites, Canton, GA is certainly a benchmark and encourages us to put all our effort into further improvements. The training of team members and the highest quality of products are certainly priority to us. We can ensure that you will enjoy a better experience next time.
Thanks Again!

Best regards

Ken Jayswal - General Manager
Best Western Mountain Villa Inn and Suites
Canton, GA 30114 Ph: (770) 345-6800
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Matthews, North Carolina
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed February 1, 2014

Arrived in the midst of the snow debacle in Atlanta. The hotel called early to inquire if we were still planning to check in. After some delays on the road, we did arrive at a clean and well run establishment. The king room was nicely furnished with bed, desk/chair, and lounge chair/ottoman. There was also a mini refrigerator and microwave in the main room. The bathroom had a small one-cup coffee maker. My husband found this coffee to be superior to the coffee on the buffet. The bathroom was spacious with a tub/shower combination. The counter was large for traveling cosmetics/etc. Hairdryer was included, and the towels were clean, fluffed and folded. The AC/Heat was our only concern in the room. Due to the weather (5 to 35 degrees and snow/ice), there was very low humidity. The room felt very dry and warm the first night. The second night, I put the AC on 62 and slept much better. The breakfast buffet had good variety including, packaged baked goods, fresh whole fruit, cold cereals, yogurt, hot waffles/bagels, and a steamer tray with eggs (powdered variety), sausage (a bit greasy and in need of microwaving), and gravy. Two juices, many hot tea choices, and coffee were available throughout the day. The cleaning staff was very friendly and helped us open our room on the second day (we had to have our cards rekeyed). The desk staff was courteous and efficient both at check in and check out. The internet access for cell phones was fine, no issues. There is a gym/pool area, but we did not use. I made my reservation on line and paid a rate of $67/night with AAA discount. My mother called for reservation and her rate was $92/night with a AAA discount. I think that differential is a bit high so be aware and book on-line.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Go4Fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW11200, General Manager at Country Inn & Suites By Carlson, Canton, GA, responded to this review, May 12, 2014
Dear Guest,

Thanks for your kind words and the time you took to share your experiences. It is great to hear that you have enjoyed your stay with us. Rest assured, that we will use your comments for further encouragement within the team to ensure the best service, quality, and warm welcome for your next visit. We certainly spend a great deal of effort to maintain our facilities at the highest level, and it is also nice to hear that you appreciate the effort of our team. Thank you again.

I would like to inform you that we will upgrade our hotel amenities in the coming days and weeks for an even greater experience for our guests. All the best and hope to see you soon!

Best regards,

Ken Jayswal - General Manager
Best Western Mountain Villa Inn and Suites
Canton, GA 30114 Ph: (770) 345-6800
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed November 29, 2013

For the price it's really hard to complain too much. Yeah, the breakfast is a waste of time. If you don't go early, they're out of what little they have. So just go out if you want more than juice and packaged bagels.
The room was comfortable though looking a bit worn in spots. The common areas looked well kept to me.
It is what it is -- A $60-80 hotel in a distant exurb of Atlanta. You can pay a lot more for the Hampton Inn but I doubt there's all that much difference overall. Skip breakfast in, go up the block to the shopping center and you're miles ahead.

Room Tip: Top floor is probably quieter.
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dave820
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW11200, General Manager at Country Inn & Suites By Carlson, Canton, GA, responded to this review, May 12, 2014
Dear Guest

Thanks for taking time to share your experiences. we are very sorry to hear that we have not lived up to your expectations. We will certainly review your comments and work on the rectification. The stunning Best Western Mountain Villa Inn and Suites, Canton, GA is certainly a benchmark and encourages us to put all our effort into further improvements. The training of team members and the highest quality of products are certainly priority to us. We can ensure that you will enjoy a better experience next time.
sorry for the inconvenience!

Best regards

Ken Jayswal - General Manager
Best Western Mountain Villa Inn and Suites
Canton, GA 30114 Ph: (770) 345-6800
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, United States
1 review
Reviewed November 26, 2013

The problems that we experienced were from lack of enough staff at the front desk. Bring your own pillows unless you like and over stuffed and short pillow. The room was very clean and all in all not a bad place to stay.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Marvin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW11200, General Manager at Country Inn & Suites By Carlson, Canton, GA, responded to this review, May 12, 2014
Dear Guest

Thanks for taking time to share your experiences. we are very sorry to hear that we have not lived up to your expectations. We will certainly review your comments and work on the rectification. The stunning Best Western Mountain Villa Inn and Suites, Canton, GA is certainly a benchmark and encourages us to put all our effort into further improvements. The training of team members and the highest quality of products are certainly priority to us. We can ensure that you will enjoy a better experience next time.
sorry for the inconvenience!

Best regards

Ken Jayswal - General Manager
Best Western Mountain Villa Inn and Suites
Canton, GA 30114 Ph: (770) 345-6800
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 23, 2013

Poor housekeeping, Poor Breakfast, Did not have adequate staff , Housekeeping gave one towel, no regular coffee in room, 1/4 roll of toilet paper, no Kleenex, Food cold and ran out of items, no one there to refill

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Dave Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW11200, General Manager at Country Inn & Suites By Carlson, Canton, GA, responded to this review, May 12, 2014
Dear Guest

Thanks for taking time to share your experiences. we are very sorry to hear that we have not lived up to your expectations. We will certainly review your comments and work on the rectification. The stunning Best Western Mountain Villa Inn and Suites, Canton, GA is certainly a benchmark and encourages us to put all our effort into further improvements. The training of team members and the highest quality of products are certainly priority to us. We can ensure that you will enjoy a better experience next time.
sorry for the inconvenience!

Best regards

Ken Jayswal - General Manager
Best Western Mountain Villa Inn and Suites
Canton, GA 30114 Ph: (770) 345-6800
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Canton
0.0 mi away
Hampton Inn Atlanta Canton
1.1 mi away
Days Inn Canton
Days Inn Canton
#2 of 8 in Canton
158 reviews
0.1 mi away
Holiday Inn Express Canton
Show Prices
Show Prices
Show Prices
0.5 mi away
Motel 6 Canton
Motel 6 Canton
#3 of 8 in Canton
79 reviews
0.4 mi away
Econo Lodge Inn & Suites
12.4 mi away
Microtel Inn & Suites by Wyndham Woodstock/Atlanta North
Show Prices
Show Prices
Show Prices

Been to Country Inn & Suites By Carlson, Canton, GA? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites By Carlson, Canton, GA

Property: Country Inn & Suites By Carlson, Canton, GA
Address: 705 Transit Ave, Canton, GA 30114-2600 (Formerly Mountain Villa Inn & Suites)
Phone Number:
Location: United States > Georgia > Canton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Canton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Canton, GA 2.5*
Number of rooms: 57
Reservation Options:
TripAdvisor is proud to partner with Carlson, Hotels.com, Booking.com, Expedia, Hotwire, Orbitz, Travelocity, Priceline, Cancelon and Cheap Tickets so you can book your Country Inn & Suites By Carlson, Canton, GA reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Canton
Canton Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing