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Country Inn & Suites by Radisson, Canton, GA
Ranked #3 of 8 Hotels in Canton
Reviewed November 26, 2013

The problems that we experienced were from lack of enough staff at the front desk. Bring your own pillows unless you like and over stuffed and short pillow. The room was very clean and all in all not a bad place to stay.

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western
Thank Marvin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW11200, General Manager at Country Inn & Suites by Radisson, Canton, GA, responded to this reviewResponded May 12, 2014

Dear Guest

Thanks for taking time to share your experiences. we are very sorry to hear that we have not lived up to your expectations. We will certainly review your comments and work on the rectification. The stunning Best Western Mountain Villa Inn and Suites, Canton, GA is certainly a benchmark and encourages us to put all our effort into further improvements. The training of team members and the highest quality of products are certainly priority to us. We can ensure that you will enjoy a better experience next time.
sorry for the inconvenience!

Best regards

Ken Jayswal - General Manager
Best Western Mountain Villa Inn and Suites
Canton, GA 30114 Ph: (770) 345-6800

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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162 - 168 of 220 reviews

Reviewed October 23, 2013

Poor housekeeping, Poor Breakfast, Did not have adequate staff , Housekeeping gave one towel, no regular coffee in room, 1/4 roll of toilet paper, no Kleenex, Food cold and ran out of items, no one there to refill

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
2  Thank Dave Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW11200, General Manager at Country Inn & Suites by Radisson, Canton, GA, responded to this reviewResponded May 12, 2014

Dear Guest

Thanks for taking time to share your experiences. we are very sorry to hear that we have not lived up to your expectations. We will certainly review your comments and work on the rectification. The stunning Best Western Mountain Villa Inn and Suites, Canton, GA is certainly a benchmark and encourages us to put all our effort into further improvements. The training of team members and the highest quality of products are certainly priority to us. We can ensure that you will enjoy a better experience next time.
sorry for the inconvenience!

Best regards

Ken Jayswal - General Manager
Best Western Mountain Villa Inn and Suites
Canton, GA 30114 Ph: (770) 345-6800

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2013

Great location. Great rooms. Great hotel. Very nice interior and exterior. I will definately stay at this hotel on future trips to north Georgia. God blessed our family with a nice mini-reunion at a nice hotel. Thank you Best Western.

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Lester B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW11200, General Manager at Country Inn & Suites by Radisson, Canton, GA, responded to this reviewResponded May 12, 2014

Dear Guest,

Thanks for your kind words and the time you took to share your experiences. It is great to hear that you have enjoyed your stay with us. Rest assured, that we will use your comments for further encouragement within the team to ensure the best service, quality, and warm welcome for your next visit. We certainly spend a great deal of effort to maintain our facilities at the highest level, and it is also nice to hear that you appreciate the effort of our team. Thank you again.

I would like to inform you that we will upgrade our hotel amenities in the coming days and weeks for an even greater experience for our guests. All the best and hope to see you soon!

Best regards,

Ken Jayswal - General Manager
Best Western Mountain Villa Inn and Suites
Canton, GA 30114 Ph: (770) 345-6800

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 31, 2013 via mobile

Have stayed at this location over last few years. Increasingly getting worse across the board. Service, dated everything & it appears they are just turning dated rooms into more smoking rooms.
Nice Holiday Inn Suites next door and for the same price. Whatever you do don't book online or you will certainly get a smoking room.

  • Stayed: August 2013
    • Value
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1  Thank Lee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW11200, General Manager at Country Inn & Suites by Radisson, Canton, GA, responded to this reviewResponded August 5, 2014

Dear Mr. Lee,

We are very sorry to hear that we have not lived up to your expectations. We will certainly review your comments and work on the rectification. The stunning Best Western Mountain Villa Inn and Suites, Canton, GA is certainly a benchmark and encourages us to put all our effort into further improvements. The training of team members and the highest quality of products are certainly priority to us. We can ensure that you will enjoy a better experience next time.
sorry for the inconvenience!

Best regards,

Ken Jayswal - General Manager
Best Western Mountain Villa Inn and Suites
Canton, GA 30114 Ph: (770) 345-6800

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2013

This hotel was most pleasant. Clean, pretty...relatively new. Nice room. Friendly and helpful staff. Quiet, Safe area located to all kinds of dining and shopping, easy location to get to, off interstate. Would definitely stay here again. Overall hotel and rooms were well kept and pretty. Very good value, good pricing on rooms.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Priscilla G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brandyg33, General Manager at Country Inn & Suites by Radisson, Canton, GA, responded to this reviewResponded July 25, 2013

Thank you so much for your wonderful review of our hotel. I am so glad your stay was great and that you had such a positive experience with us. We hope to see you again if your ever in the canton area. Have a wonderful day :)

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Reviewed July 21, 2013

My wife and I were taking an overnight trip to tour Gibbs Gardens in Ball Ground, GA. We decided to stay in Canton, GA the evening of Friday, July 19, 2013 then leave for the gardens the following morning. Reservations were made in advance at the Best Western Mountain Villa Inn and Suites. What a pleasant surprise! The front desk associate, "Jackie" was very friendly and helpful. The room was nicely decorated and very clean. The air conditioning was very cool and just right for the hot and humid July weather. The mattress was a bit firm but we managed to get a good nights sleep. The complimentary breakfast was very good. Waffles, French Toast, Biscuits/Gravy, Bagels, Muffins, breakfast bars, yogurt, fresh fruit, hard boiled eggs, cereal, juice, coffee and milk. Very filling! I would recommend this motel.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Thank Richard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brandyg33, General Manager at Country Inn & Suites by Radisson, Canton, GA, responded to this reviewResponded July 25, 2013

Thank you so much for taking the time to review our hotel. I am very pleased you enjoyed your stay with us. We value or guests and hope we will see you for any future trips in our area
Have a wonderful day :)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2013

The physical facility appears new and pleasant. Furniture, although newer, is somewhat worn at edges. The sheets on the bed were pilled. The pilling made for an unpleasant feeling. The room was very hot upon arrival and the inadequate air conditioning system took two hours to reach a comfortable temperature. I awakened during the middle of the night to a silent air conditioner and warmer room: Apparently it had timed out. A colleague on another floor also experienced an inadequate air conditioning system.

  • Stayed: July 2013, traveled on business
    • Value
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    • Cleanliness
1  Thank Sidbern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brandyg33, General Manager at Country Inn & Suites by Radisson, Canton, GA, responded to this reviewResponded July 18, 2013

Thank you so much for choosing to stay with our hotel and for your honest feedback. I apologize you were having trouble with the air in your room. We value our guests and want your stay to be pleasant as possible i have took the necessary steps to correct the problems and hope you will stay with us if your ever in the area in the future.

Have a wonderful day :)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites by Radisson, Canton, GA

Address: 705 Transit Ave, Canton, GA 30114-2600 (Formerly Country Inn & Suites By Carlson, Canton, GA)
Phone Number:
Location: United States > Georgia > Canton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Canton
Price Range: $83 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites by Radisson, Canton, GA 2.5*
Number of rooms: 57
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Also Known As:
Best Western Canton
Canton Best Western

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