I don't usually write reviews, but felt the need to for this hotel.
The room was fine, but the staff made the stay unpleasant.
When I arrived I told them I had a reservation and my name. Instead of checking their computer, the desk clerk started questioning when I had made the reservation, then chided me for arriving a day late (which I had already paid for without using). The next day I approached a different desk clerk, but couldn't get her attention because she was on her phone. Turned out she was talking to her family about how tired she was. As soon as a hotel manager walked in she immediately hung up and jumped up.
When you are tired from traveling, you want staff to respond with a minimal level of courtesy.
They have a breakfast, but the juice machine was broken and the waffle batter was so watery that waffles were gooey.
Much more poorly run than the usual chain hotels where I stay.
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- Also Known As:
- Best Western Canton
- Canton Best Western