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“Terrible Experience” 1 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Buford

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Holiday Inn Express Hotel & Suites Buford
Ranked #7 of 9 Hotels in Buford
Certificate of Excellence
Georgia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Terrible Experience”
1 of 5 bubbles Reviewed November 13, 2006

This is the worst experience I have ever had with a hotel in my life. I set-up a room at the hotel for a very high level business associate and when this person arrived they were told there was no reservation under the name which it was reserved under. The hotel sent this person away to find another hotel. The hotel then called the next day and said that the guest didn't show. The General Manager of the hotel then accused my business associate of lying. The hotel said that the night attendant read off all of the names of people that did not arrive and that she did not recognize any of them. This is a complete lie by the hotel. The hotel then went on to charge the credit card for a room that was never used. I do not recommend that anyone ever stay at this hotel again. When you are dealing with a General Manager of a business that would even consider this type of accusation, then I beleive that there may be a lack of moral principles involved. I couldn’t imagine recommending this hotel to anyone ever again.

  • Liked — nothing
  • Disliked — The people
  • Stayed November 2006, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank aurob2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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102 reviews from our community

Traveler rating
    52
    26
    14
    4
    6
See reviews for
25
14
8
43
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Any
English first
Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed July 17, 2006

Great place to stay when visiting the Mall of Georgia. Nice, Clean, and Quiet at a great Price. Staff professional and very helpful.The nicest Holiday Inn Express I have ever stayed in.

Helpful?
Thank travelingdeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocky Hill, Connecticut
Level Contributor
34 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed May 17, 2005

I stayed at the Holiday Inn Express in Buford for 3 nights. The Mall of Georgia is about 5 minutes away from this hotel and it's about 40 minutes away from downtown Atlanta. The hotel was very clean, it appeared to be relatively new. The beds were comfortable and the room was fairly large. The shower was good and the bathroom was clean as well. The pool area looked good, although I did not use it. The rooms have a sink, and refridgerator in them as well. The rates at this place were very good and I would stay here again, as there were no glaring problems with this hotel. There is also a strip mall across from the hotel that has a deli and Thai restaurant. I also found the staff to be pleasant and accomodating.

  • Stayed May 2005
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank bp4559
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Buford

Property: Holiday Inn Express Hotel & Suites Buford
Address: 2499 Satellite Blvd, Buford, GA 30518-5007
Phone Number:
Location: United States > Georgia > Buford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 9 Hotels in Buford
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Buford 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
Welcome to the Newly Renovated Holiday Inn Express Hotel Atlanta-Buford is located just northeast of Atlanta, near the Mall of Georgia off I-985, exit 4 and 2 miles west of I-85, exit 115. The Holiday Inn Express Hotel Mall of GA is 7 miles from the Gwinnett Center and Arena. Book your meetings and wedding receptions while staying in Buford at our Holiday Inn Express Hotel Mall of GA meeting rooms. Dine next door at the Havana Bar and Grill Cuban restaurant or one of the other fine restaurants in Buford like Olive Garden, PF Chang's, On the Border Mexican food and Golden Corral. The Holiday Inn Express Hotel Buford is close to companies like Siemens, Makita, Mary Kay, Rockwell Automation, and Scientific Atlanta. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Buford - Mall Of Ga
Holiday Inn Buford
Buford Holiday Inn
Holiday Inn Express Buford

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