We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Okay stay”
Review of Quality Inn

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Quality Inn
Ranked #26 of 36 Hotels in Brunswick
Orange Park, Florida
Level 6 Contributor
134 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Okay stay”
Reviewed July 5, 2014

Front desk staff at check in were very anxious to please. Our room was upstairs with no elevator, but contrary to other reviews I've read, that is my only complaint. Our room was clean and the towels were fluffier than most hotels. Beds were comfortable. The breakfast was excellent. Nearby a Logans Steakhouse and Toucans Ale House, both within walking distance.

Stayed July 2014, traveled as a couple
Helpful?
Thank Lisa1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Quality Inn, responded to this review, July 15, 2014
We are so glad that we exceeded your expectations and that you enjoyed your visit. Your comments and feedback is very important since it gives us your view of our services.
We appreciate your business, please come visit again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

130 reviews from our community

Traveler rating
    22
    31
    24
    18
    35
See reviews for
47
42
8
14
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Buffalo, New York
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 17, 2014

Enticed by a tourist stop discount coupon we were provided a dingy ground floor unit with loose and abused door latch,inoperative TV and reading lamp, debris under the credenza two broken lampshades and faulty toilet handle. One and a half hours spent by repeated attempts to remedy the issues remained unaddressed by Dontell the sole clerk on duty.The young clerk was obviously overwhelmed by the multitasking of per-registration, telephone and walk-ins.A room switch was denied as "that was the only room available for that price".Dontell claimed he could not cancel my credit card billing till the next day.As this was the poorest caliber of Quality Inn ever experienced on our travels.we departed.

Room Tip: Keep on driving to the next destination;
See more room tips
  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 43Mike57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Quality Inn, responded to this review, May 18, 2014
I am so sorry that you experienced problems with your room when you visited our hotel recently.
We appreciate your review since it gives us some insight of your experience so we can address the issues and make corrections.
Thank you for staying with us.
Gloria M. Brown
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 20, 2014 via mobile

On the way to Florida. We made a quick night stay to the only place we were able find an open available room for the night. They only had a two smoking rooms left which we were so exhausted we took them since I have stayed in smoking rooms before did not think it would be so bad. They should be shut down... The rooms was so dirty walls were yellow stains everywhere. I was scared take my shoes off.. Stains on my sheets..The smell of smoke was so strong that no one was able breath the whole night. I had to leave the room during middle night to get fresh air Bc I was deadly sick from the smell.. The following day we all got deadly sick from staying in that room.. We all had respiratory infections that ruined our whole trip. The health department should be aware of this. I understand it was a smoking room, but that is very unhealthy for anyone to stay in room like that.

Stayed April 2014
Helpful?
2 Thank Lidia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Quality Inn, responded to this review, April 23, 2014
I am so sorry that thee was so many problems with your room. Thank you for letting us know. Your comments are taken seriously and our staff will make the necessary corrections.
Thank you for staying with us.
Gloria M. Brown
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cochran, Georgia
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 12, 2014 via mobile

We got to our room and the walls was spotted from what look to be a sorry repair work the room was not up to par had a old out of date chair and when we got ready to lay down for the evening we pull the cover back and oh my God it had the biggest Yellow stain on the cover that seem to be a urine spot. So I call the front desk and spoke with the front desk clerk she was rude then the night manager got on the phone and ask did I want her to come and change the sheets and I ask could I be just moved to another room he told all room was booked so he said you can check out I asked will I get a refund due to the fact that I had not really used the room and I call and informed them that I had issues and he said he could send her down to the room to change sheets or check us out without a refund so I made a very dumb choice of stay being it was so late and did not want to fight to find another hotel. That was a major mistake I could not sleep the bed are horrible and wall are paper thin I could hear people next door under wrapping their food and the place just sucks please don't send your worst enemy here.

Stayed April 2014, traveled with family
Helpful?
4 Thank bigboy343468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Quality Inn, responded to this review, April 23, 2014
I am so sorry that your room was in need of repair. This room should have been our or order until the painting and updates were complete. I am so sorry for the inconvenience to you.
Thank you for staying with us.
Gloria M. Brown
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Coix
Level 3 Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 25, 2014

Nothing special here. Older hotel in need of updating in many ways. If the weather goes south on you and you need a roof over your head, it might possibly work. Room was nothing to brag about, the service was OK but the staff seemed bored with the idea of another customer. You might want to consider another roof over your head if you have a choice.

Room Tip: Keep on going down the road.
See more room tips
  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Quality Inn, responded to this review, April 11, 2014
I am so sorry that you were not pleased with our facility. I will forward your comments to the manager so he can address the issues. Your review is very important to us so that we know of the problems you experienced.
Your business is appreciated.
Gloria M. Brown
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Union, New Jersey
Level 5 Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed March 1, 2014

Stayed at the Quality Inn on my way to Florida.Needs major updating.The carpets in the hallways And rooms were spotted and filthyblooking.As it was late and my husband and I had to stay some place we decided to stay there.The rugs were so dirty we wore our shoes to our bed to take them off.We wouldn't let our feet touch the carpet.Thank God it was only one night.Woke up very early on purpose to get out of the room.Surprising the bed was very clean and comfortable.The breakfast in the morning was very good but couldn't wait to leave.I felt very dirty leaving that place.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank autumn334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYGA220, Chief Operating Officer at Quality Inn, responded to this review, March 5, 2014
Good day Traveler. We thank you for staying at the property. It is currently being renovated and re-vamped as your observation is correct. We have completed changing out the TV on the first floor to Led Flat screen and a overall is currently being conducted as well as maintenance plans geared at systematically addressing the main issues then refining the product.

We appreciated your patronage and your stay will go a long way in convincing ownership that the changes being made and to be made are necessary.

Thank you as always and be safe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Myers, Florida
Level 6 Contributor
244 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed February 23, 2014

This hotel was absolutely AWFUL! The room was in dire need of a makeover. Old carpets,old sink./tub. I didn't even want to take shower..I would have felt dirtier after the shower. We went to go for dinner and the door wouldn't lock! We had to call the manager who had to call maintenance who had to chisel on the door frame to get the door to lock! I couldn't wait to leave in the morning. EEEEWWWWWW. The only reason we stayed was because it was the only pet friendly hotel in the area and we were really tired and hungry from traveling all day.

Room Tip: Don't go unless you absolutely HAVE to stay somewhere with an animal. Otherwise there are a lot...
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maryteresa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYGA220, Chief Operating Officer at Quality Inn, responded to this review, February 26, 2014
Good day Traveler. We are in receipt of your review and will re-evaluate all that we have done in the past as well as what we have in the pipeline for the future to make the property better. I am not sure what elements of the stay or if the entire stay was poor or certain elements contributed to the entire stay being awful. Do let us know so we can look into what we can do better in the future as we rennovate the property, train the staff and abide by the brand standards.

Do continue to travel and be safe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Brunswick hotels
0.2 mi away
Sleep Inn & Suites
Sleep Inn & Suites
#13 of 36 in Brunswick
196 reviews
0.1 mi away
Best Western Plus Brunswick Inn & Suites
1.9 mi away
M-Star Brunswick
M-Star Brunswick
#15 of 36 in Brunswick
38 reviews
Show Prices
Show Prices
Show Prices
2.0 mi away
Red Roof Inn & Suites Brunswick I-95
0.7 mi away
Country Inn & Suites By Carlson, Brunswick I-95
2.2 mi away
Jameson Inn
Jameson Inn
#20 of 36 in Brunswick
209 reviews
Show Prices
Show Prices
Show Prices

Been to Quality Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn

Property: Quality Inn
Address: 125 Venture Dr, Brunswick, GA 31525-9795
Phone Number:
Location: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Brunswick
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 36 Hotels in Brunswick
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Quality Inn®, Brunswick Georgia is conveniently located just two miles from the Federal Law Enforcement Training Center otherwise called FLETC. Our Brunswick, property is also minutes from Fort Frederica National Monument, Sea Island, Jekyll Island, St. Simons Island, GLYNCO and the Brunswick Golden Isles Airport.We offers golf packages, allowing guests with an opportunity to play at four different courses, as well as a Snooze-n-Cruise packages, featuring dinner, entertainment and games of chance on the Emerald Prince Casino Cruise Ship.Visitors to the property will enjoy the convenience of restaurant options in our parking lot; such as Toucans Ale House, Logan’s Roadhouse and an array of grocery and accessory shops within the block. Lets not forget the Harley Davidson Store next door. The hotel features many full-service amenities, including:• Free Full HOT breakfast• Free Fitness center• Free newspaper• Free Wi-fi & Ethernet connection• Free, fresh coffee 24hr• and othersOur Brunswick, GA hotel provides business travelers with the conveniences of a Business Center and easy access to the Stellar Conference Center with meeting and banquet rooms available to accommodate most events and business functions.All spacious guest rooms include refrigerators, microwaves, recliners/sofa, coffee makers, irons and ironing boards.Coin-operated laundry facilities are also provided for those travelers who have days left on the road.Come and enjoy “Quality Service with a Southern twist” when you stay at the Quality Inn Brunswick, Georgia. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Choice Hotels, Booking.com, Travelocity, Hotwire, Cancelon and HotelQuickly so you can book your Quality Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn Brunswick
Brunswick Quality Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing