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“Terrible hotel”

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Stay Express Inn & Suites Brunswick GA
Ranked #30 of 36 Hotels in Brunswick
Milner, Georgia
Level 6 Contributor
123 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Terrible hotel”
Reviewed June 15, 2014

I made a reservation using Wyndham reward points. When I went to check in, the front desk clerk told me that they had my reservation, but they didn't have any rooms because they had a housekeeper call in that day. The front desk woman wasn't going to do anything until I insisted that she call Wyndham and have the points reimbursed to my account. I then made a reservation at the Super8 across the street. When I checked, in the front desk clerk at Super8 said that many people had the same problem that I did with the Hojo.

Also,from what I could see the hotel grounds and outside looked pretty dirty and run down. You have been warned.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Scotus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (17)
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  • English first
  • French first
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English first
Canton, Ohio
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 14, 2014

hotel room was in fair shape. There was no continental breakfeast. ac rattled very bad. water tasted bad. alarm clock didnt work we asked for wake up call and they said ok and never called me. only 2 towels in room for 3 people. room had bad odor. but the bed was very comfortable only good thing

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Brian I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Brunswick hotels

Level 4 Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 12, 2014 via mobile

We were traveling through Georgia & made our reservation through Wyndham as we normally do. Received our confirmation & proceeded to the hotel. The very inefficient & no personality female at the desk advised us that we DID NOT have a reservation & they were booked. She called some young man that said he was assistant manager. He at least was nice & tried to help but was unable to locate our reservation. We understand things happen but the attitude she had was totally uncalled for.

Stayed April 2014, traveled on business
Helpful?
2 Thank Mawmaw55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Stay Express Inn & Suites Brunswick GA

Property: Stay Express Inn & Suites Brunswick GA
Address: 5323 New Jesup Hwy, Brunswick, GA 31523-1215 (Formerly Magnuson Hotel Brunswick Inn)
Location: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Brunswick
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #30 of 36 Hotels in Brunswick
Price Range (Based on Average Rates): $
Hotel Class:2 star — Stay Express Inn & Suites Brunswick GA 2*
Number of rooms: 50
Official Description (provided by the hotel):
Our Stay Express Inn & Suites Brunswick GA is a great place for the whole family to stay for fun, adventure and relaxation in the Golden Isles. Visitors can easily access the sparkling public beaches on St. Simon's Island and Jekyll Island, as well as the southern coast of Georgia, from our hotel. Check out the unspoiled wildlife of the Okeefenokee Regional Park. Enjoy boating and fishing on the Intra-coastal Waterway, and visit nearby waterparks, museums and monuments the whole family will love. ... more   less 
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Also Known As:
Magnuson Hotel Brunswick Brunswick
Brunswick Best Western

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