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“To many problems during my stay.” 2 of 5 bubbles
Review of Holiday Inn Brunswick-I-95 (Exit 38)

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Holiday Inn Brunswick-I-95 (Exit 38)
Ranked #7 of 36 Hotels in Brunswick
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“To many problems during my stay.”
2 of 5 bubbles Reviewed May 16, 2013

Wifi connection was horrible in my room/lobby. They moved my room it still did not work. They connected me with the Internet provider to see if they could help me at all and they were still no help. So my work project ended up being late

  • Stayed April 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank BeachGAPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeanMullis, General Manager at Holiday Inn Brunswick-I-95 (Exit 38), responded to this review, May 20, 2013
I'm so sorry you had difficulty connecting to the Internet! Although we do offer both hi-speed wireless and hard-wired DSL in all areas of the hotel, and there is 24-hour technical support for log-in problems, on rare occasions it does happen that a user cannot get connected. I don't see anything in our Guest Log that indicates any type of area outage or problems connecting by other guests, so I'm hoping you'll give us another chance to be your lodging choice on your next trip through Brunswick and will have an easier time with our complimentary Internet services.
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216 reviews from our community

Traveler rating
    103
    68
    29
    10
    6
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Ottawa, Canada
Level Contributor
72 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed April 18, 2013

I stayed at the Holiday Inn, Brunswick (as a walkin/no reservations) in April 2013. I was on a motorcycle and basically chose the Holiday Inn because there was no space at 2 cheaper hotels I checked.
I am happy I made that choice as the hotel was very comfortable and clean. The registration staff was very accommodating. They also indicated a very safe place to park my motorcycle. The room was very well equiped and was perfect for relaxation.
There was also a very good restaurant attached to the hotel. Therefore I had dinner without having to get back on the motorcycle. I found this to be very convenient.
The only unfortunate issue is the fact that the breakfast was not included at the price they charged.

  • Stayed April 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RaynaldLortie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeanMullis, General Manager at Holiday Inn Brunswick-I-95 (Exit 38), responded to this review, April 19, 2013
We're so glad you enjoyed your stay with us! We do have rates that include breakfast; unfortunately, since we are a full-service hotel, we are not allowed to have the freebie continental breakfast some of our competitors have - we must provide our guests with a full restaurant (and lounge) where your food is ordered right from the menu and personally served to you. We hope you'll find us again in your travels and look forward to having you as our guest again!
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Cape Coral, Florida
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed April 17, 2013

I was driving from up North down to Southern Florida. I had previously spent the night at a Holiday Inn (the night before) and only paid $99 for the night. I made a reservation to stay at this hotel with my Triple A discount and got the same room for $124. I have to say that although it was neat and clean, the front desk staff was not very friendly, as most front desk staff usually are, which is not very pleasant for somebody coming in from driving all day.
And, like everybody else says, there is no complimentary breakfast in the morning. That being said, the breakfast in the restaurant ends very early. I went down at 10:00 a.m. and they had stopped serving breakfast already, so I had to make another stop before I got on the road.
My opinion is that if check out is not until 12:00 noon, you could serve breakfast until at least 11:30 a.m. - again just a suggestion.
Since there are a variety of hotels to chose from in the area, I will be tempted to stay at another hotel if I am ever in that area again - which is sad to say because I do like staying at most Holiday Inns.

Room Tip: Talk to someone about getting the Triple A or AARP discount if you are entitled because paying full...
See more room tips
  • Stayed April 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank gerimsw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeanMullis, General Manager at Holiday Inn Brunswick-I-95 (Exit 38), responded to this review, April 19, 2013
Please accept my apologies for your confusion about the rate - our AAA discount rate can be from $114 per night to $134 per night, depending on room type and package amenities you requested, and I've researched all AAA reservations since April 1st and cannot find any that were charged the $124 rate you said you had; perhaps the total you're looking at includes taxes. Our rates are right in line with our competitors in this area, but I would be happy to speak to you about a negotiated rate for future visits. Thank you for the heads up about the lack of front desk friendliness! I'd like to know your exact check in date so I can address this with the person(s) on shift during your arrival. We take guest feedback very seriously and I appreciate your comments and promise you are always welcomed here.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
227 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 bubbles Reviewed April 8, 2013

Nice hotel, nice area. Right off interstate, about an hour from Savannah. Free self parking. Was going to book from Priceline, but I called the hotel directly and received the same price or maybe a little less. Always a good idea to check with the hotel direct if you know which place it is!

  • Stayed March 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank AroundNAround
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeanMullis, General Manager at Holiday Inn Brunswick-I-95 (Exit 38), responded to this review, April 10, 2013
Thank you for such a nice review, and also for the tip to book directly with us!! We try to encourage guests to avoid those third party reservation sites and call us directly so we can offer them our "Best Price Guarantee" which usually equals or beats the third party sites. Please come and stay with us again - we value your reviews so we can know that what we do is helping our guests have a wonderful time staying with us! Thank you for taking the time to do this for us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eleanor, West Virginia, USA
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed April 8, 2013 via mobile

The room was clean and comfortable, but that is the only good part about our stay. The Wifi in the room did not work, the walls are paper thin which made it hard to sleep with loud neighbors. And to top it off we spent the extra $20 to eat breakfast in the restaurant and the service was terrible. We ended up leaving after an hour and never getting our food! Got a refund on our room for the breakfast fee.

  • Stayed April 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Lori H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeanMullis, General Manager at Holiday Inn Brunswick-I-95 (Exit 38), responded to this review, April 10, 2013
Please accept my apologies that we failed to make you a happy guest, and thank you for bringing this to my attention. We appreciate this feedback so we know where we need to improve and I will address this immediately. Please come back to visit us again so we can give you a better experience!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ELKIN
Level Contributor
106 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed April 4, 2013

We were heading to Tampa, FL and planned to make it straight through however traffic put us behind and we were rather tired so we stopped in hoping for a room. Checked the Hampton which was the first hotel we saw off the exit but they were booked and I'm glad because we got the second to last available room at Holiday Inn - the lady at the desk was VERY NICE, FRIENDLY and accommodating!!! The room was roomy, clean and very comfortable. The hotel decor was very up to date and appealing.Will DEFINITELY stay again when traveling this route!!

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KIM P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeanMullis, General Manager at Holiday Inn Brunswick-I-95 (Exit 38), responded to this review, April 8, 2013
How fortunate that fate brought you to our doorstep! Thank you for the wonderful compliments and for giving us the honor of having you as our guest here. Please do come back on your next trip through this area, hope you can stay longer and enjoy all that Brunswick and the Golden Isles have to offer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Palm Beach, Florida
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed March 30, 2013 via mobile

Stayed here one night on our way through Georgia great stay. Place fills up quick. Clean quiet room staff was great. Millhouse restaurant even has a great late night prices on drinks. Room service was deliveried quickly. Will stay again if traveling this route

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tomzino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeanMullis, General Manager at Holiday Inn Brunswick-I-95 (Exit 38), responded to this review, April 1, 2013
Thank you so much for your lovely thoughts and kind compliments! I use our TripAdvisor reviews at staff meetings to re-enforce what we know....people notice! We have awesome employees here who understand our guests come first. I so appreciate your taking the time to write a review and sincerely hope that you'll return again as one of our "regulars" from now on! We're fortunate you chose us and want you to know you're always welcome here!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Brunswick-I-95 (Exit 38)

Property: Holiday Inn Brunswick-I-95 (Exit 38)
Address: 138 Glynco Pkwy, Brunswick, GA 31525-7931
Phone Number:
Location: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Brunswick
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Brunswick
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Brunswick-I-95 (Exit 38) 3*
Number of rooms: 103
Official Description (provided by the hotel):
Welcome to Brunswick, Ga, and Holiday Inn's newest full service interior corridor hotel & suites hotel, opened May 2005. We are ideally situated between Savannah, GA and Jacksonville, FL, just minutes from St. Simons Island and Jekyll Island where coastal beaches, golf and history await you. Located directly off I-95, exit 38 in the Gateway Center Park, just two miles from FLETC (Federal Law Enforcement Training Center). Decorated in rich hues with coastal appeal, the hotel features 103 elegant rooms and suites, capturing the charm of Hemingway with all the luxury and comfort of modern amenities. Our indoor pool and fitness room are also a way to relax at the end of your day. Our business center and sundries shop are available 24 hours a day for your convenience. We have meeting and banquet space for up to 125 people. Enjoy a truly unique experience dining in our MillHouse Restaurant & Lounge, specializing in fresh seafood, authentic Italian cuisine, homemade desserts made in Grandma's kitchen, and the best steaks Brunswick has to offer while watching your favorite sport on the big TV , or order your meals from your room. We are conveniently located just two miles from the Federal Law Enforcement Center. Darien Outlet Mall is found two exits north on I-95, featuring over 100 manufacturers factory stores. ... more   less 
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Also Known As:
Holiday Inn Brunswick-i-95 (Exit 38) Hotel Brunswick
Brunswick Holiday Inn

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