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“Will return next month”

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Microtel Inn & Suites by Wyndham Brunswick North
Ranked #17 of 36 Hotels in Brunswick
Rio Rancho, New Mexico
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Will return next month”
Reviewed February 6, 2013

I stayed at Microtel from Jan. 24th - Feb. 5th and was extremely happy with the accommodations, staff service, breakfast, cleanliness and location. Because of a family illness situation (which was the reason of my visit), the desk clerk, BEN, was very very helpful in helping me make arrangements for another family member to arrive for a short stay. Ben and the breakfast chef were friendly. It feels good when you are recognized and called by your name. That's a plus. I will return next month and definitely be staying at MICROTEL, Brunswick North! Thanks Ben and other staff members.

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank FayeNewMexico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travelinprincess1, Director of Sales at Microtel Inn & Suites by Wyndham Brunswick North, responded to this review, February 8, 2013
We love repeat guests!

Thank you for taking the time out of your busy schedule to write a review about your stay. Next time do not book on Expedia.com. By simply calling the hotel directly, you will get a price match guarantee, earn Wyndham Rewards Points, and have a flexible cancellation policy. Be sure to enjoy our already popular Peaches every morning.


Hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,263 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
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English first
Pinckney
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 6, 2013

Besides being maybe the cleanest motel/hotel we've ever stayed at, the help treated us with kindness and professionalism. There was a conflict between what Orbitz had quoted us and what the counter person felt was correct. He did not suggestion that we were incorrect, but accepted what we told him. This type of "the customer is always right" attitude hardly exisits anymore. This one act of kindess made our stay. We will be back to a Microtel as we travel, and will recommend Microtel to anyone who would listen. I wish I had made a note of the young mans name behind the counter,but he was there when we checked in around 1730 and was there when we checked out around 830 am.If you can determine who he is, he should be recognized. He would have been the type of employee I would have liked to have, when I was still working.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
1 Thank Les U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travelinprincess1, Director of Sales at Microtel Inn & Suites by Wyndham Brunswick North, responded to this review, February 8, 2013
Dear Guest,

Thank you for taking the time out of your busy schedule to write a review about your stay. Next time do not book on Expedia.com. By simply calling the hotel directly, you will get a price match guarantee, earn Wyndham Rewards Points, and have a flexible cancellation policy. Be sure to enjoy our already popular Peaches every morning.


Hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 3, 2013 via mobile

The price was great for this clean and pretty well appointed motel. The Lobby and grounds are lovely but motel can be hard to find as it close but tucked away from the main throughfare. Breakfast was plentiful and a good variety, staffer very helpful and friendly. But my room key no longer worked after I ate breakfast and it was only 10 am (check out it 11 am). Making the reservation via phone was easy and the individual who took my reservation spoke clearly. Morning desk clerk, Brooke was efficient and friendly. However, when I first walked up to desk to check out, the lady who seemed to be either the owner or manager was talking to Brooke about days off. She ignored me completely and continued with her conversation. When she walked away, Brooke smiled and checked me out. If the owner/manager modeled the same respect and friendliness as the staff do, this would have made this stay more pleasant instead of leaving me with a sense of wondering if the owner/manager even 'likes' Americans.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GypsySmiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travelinprincess1, Director of Sales at Microtel Inn & Suites by Wyndham Brunswick North, responded to this review, February 8, 2013
Dear Guest,

Our hotel is owned by a proud American who served in Vietnam and is actively involved in helping the "Land of the free". Next time, please be sure to notice that our staff are ALL American. In fact, our staff also know how to serve up great "Southern Hospitality". We are glad that you found our hotel to be clean. We are truly a one hundred percent non-smoking hotel.
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Spring Hill, Florida
Level Contributor
6 reviews
Reviewed January 26, 2013

The staff is friendly, professional and helpful. The hotel looks new and is well maintained. The rooms are spacious and very clean. Comfortable beds, big closet and very clean bathroom. The one thing I was disappointed in is that the web site stated they had an indoor pool and hot tub which they don't. The manager brought it to his supervisors attention and they emailed me the same day as our check-in to resolve the matter. They do have Jacuzzi suites and would have upgraded us for free but none were available. Corporate emailed me and said they would contact me within a week about it. Other than that I would definitely stay here again. Convenient to malls and plenty of restaurants. Nice area of Georgia!!

Room Tip: 2nd or 3rd floor rooms are quieter as there is a lot of in and out on the first floor lobby and pool...
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travelinprincess1, Director of Sales at Microtel Inn & Suites by Wyndham Brunswick North, responded to this review, February 8, 2013
Dear Guest,

Thank you for taking the time out of your busy schedule to write a review about your stay. Next time do not book on Expedia.com. By simply calling the hotel directly, you will get a price match guarantee, earn Wyndham Rewards Points, and have a flexible cancellation policy. Be sure to enjoy our already popular Peaches every morning.


Hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NC
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed January 26, 2013

We spent the night at this hotel - the perfect stopping place to call it a day on our way down to FL. We based our decision to stay here on the reviews we read in Tripadvisor as well as the description of the amenities on the hotel's website. The hotel was clean, the room and bathroom very clean and the breakfast bar adequate. The coffee was very good by the way. The hotel staff was friendly and the woman tending the breakfast area was particularly friendly and helpful. One amenity that I personally like is a fitness center. This hotel, on it's website said there was a 24 hour fitness center. Not even close. Calling the 3 pieces of old, decrepit machines in a tiny little room, with the door propped open and actually adjoining our room, a fitness center redefines the term. It's like saying a canoe is just like the Queen Mary ocean liner. I had to go back downstairs to get the safety key to operate the saddest looking treadmill I've ever seen (with a broken handle) and was told that the room closed a 9:00. When I said the website said it was open 24 hours, the desk clerk let me have the safety key. I returned it a few minutes later as the treadmill was awful.

What disturbed me most about this place was the subterfuge in the pricing of the room. Although the ultimate cost was reasonable, the way it was reached was in my opinion deceptive and it was perpetrated on other guests coming in for the night. We got one of those coupon books at the GA visitor center. The price advertised was $44.99. However, when checking in we were told that there was an additional $9 fee for a second adult! Second adult?? Most people there were couples. The couple checking in before us were amazed as well - never heard of that. The clerk said it was in the "fine print" on the coupon - just what tired travelers look for. Then, to add insult to injury, the clerk informed us that since there were no more single bed rooms available, we would have to pay an additional $5 for a room with 2 beds. Most hotels have rooms with either one king size bed or 2 queens, and never, never did we have to pay more for either configuration.

So, buyers beware. Unless you make reservations in advance and for a single bed, you're in for a surprise. Could be the $9 surcharge is only for coupon users, but the advertised rate is a joke.

Location is excellent - near many restaurants, shopping and right near I95.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank potterygirlNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travelinprincess1, Director of Sales at Microtel Inn & Suites by Wyndham Brunswick North, responded to this review, February 8, 2013
Dear Guest,

Thank you for taking the time out of your busy schedule to write a review about your stay. Next time call us in advance. We have great rates with no strings attached. By simply calling the hotel directly, you will get a price match guarantee, earn Wyndham Rewards Points, and have a flexible cancellation policy. Our fitness center will have all new equipment by the end of this month. Next time, be sure to enjoy our already popular Peaches every morning.


Hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oshawa, Ontario, Canada
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 18, 2013

I have just booked my reservation with April who works at this property. She was wonderful and helped me a great deal. Without her I could have never done it. The Wyndham people had difficulty for some reason making the reservation but to their credit called me back and told me the property would call me directly......that is where April came in. She was great !.....it was important to me as it was part of my 26 hour travel and I needed to be assured I had the reservation.....which I am now confident that I do, thanks to her. She is certainly an asset to this hotel chain and to the owners !

Len C

  • Stayed January 2013, traveled as a couple
    • Value
    • Service
Helpful?
1 Thank Len C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travelinprincess1, Director of Sales at Microtel Inn & Suites by Wyndham Brunswick North, responded to this review, January 23, 2013
Great to hear that April treated you above your expectations. This is exactly how we treat all guests. It was our pleasure for the opportunity to serve your lodging needs at our Microtel by Wyndham - Brunswick North, GA location. In the future, we hope you bring your friends and family.


See you next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jackson, Mississippi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 15, 2013

My husband and I stayed here on 1/14 traveling through. We got a very decent rate so we were expecting a shabby hotel (Absolutely not!) Our check in was quick and hassle free. We were thrilled that the hotel served HOT breakfast. The lady keeping up with breakfast was as sweet as could be, asking how our stay was and taking our plates when we were through eating. I believe she was still in training but did a wonderful job. The front desk lady was helping her and running the front desk! I would suggest this hotel to anyone! We were very pleased and will be staying again!

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dana L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travelinprincess1, Director of Sales at Microtel Inn & Suites by Wyndham Brunswick North, responded to this review, January 18, 2013
Dear Happy Guest,

Here at the Microtel Inn & Suites by Wyndham we strive to provide true "Southern Hospitality". Our rates are low due to the value we like to provide all our guests. Honestly, we want you to recommend us to your friends and family. Your review is basically an announcement to the WORLD. Your review was very appreciated by all the hard working staff members that enjoy providing more than our guests expect. In addition to the 25 Item Hot breakfast Buffet with our already popular "GA Peaches", our hotel offers Fresh Baked Cookies and Nacho's every night.

See You Soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Brunswick North

Property: Microtel Inn & Suites by Wyndham Brunswick North
Address: 146 Gateway Center Blvd, Brunswick, GA 31525-6736
Phone Number:
Location: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Brunswick
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 36 Hotels in Brunswick
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Microtel Inn & Suites by Wyndham Brunswick North 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
This is a Southern gem! *NEW*Saltwater-Mineral Swimming pool open til' 12 AM. Directly off I-95 exit 38. New hotel on exit. *New* Nightly "Social Hour" with nacho's & fresh baked Otis Spunkmeyer® cookies every evening for your enjoyment, as well as our 24 hour coffee bar, fresh fruit citrus refreshment center. 24 hour ice cream room service is available with free bedside candy waiting for you! Start your morning off right with our free deluxe hot breakfast buffet including sausage, eggs, biscuits, french toast, make your own Belgian waffles, six different cereals, fruits cups, sugar free syrup and much more, over 25 items in all. We have free Wi-Fi Internet access in all public areas and rooms, plus a 24 hour business center. For your indulgence we also have a 24 hour Georgia Gift Shop located in the lobby, barbeque patio and game room featuring a foosball table and darts .Each spacious queen and/or double queen guest room is equipped with Triple Sheeted bedding, premium signature "Wolfgang Puck" in-room coffee, high-speed Internet access, microwave, refrigerator and expanded cable television with HBO®. DVD players are also available.Guests of the Microtel Inn & Suites-Brunswick may also enjoy visiting local museums or area festivals. Guests may also choose to take a day trip to the beach of Brunswick. The hotel provides the ideal rest stop for travelers driving between south Florida and northern or mid-western states. Hotel guests will appreciate a host of nearby dining options. ... more   less 
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Also Known As:
Microtel Inn & Suites Brunswick Hotel Brunswick
Microtel Inn And Suites Brunswick
Microtel Brunswick
Brunswick Microtel

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