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“Just about "Best" Best Western”

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Best Western Plus Brunswick Inn & Suites
Ranked #5 of 36 Hotels in Brunswick
Reviewed May 4, 2014

There was a time when I first started traveling many years ago that I almost exclusively stayed at Best Westerns. When I could afford it, I moved up to a higher standard because Best Westerns were mostly dumpy and poorly maintained....kind of like what happened to Howard Johnson's a couple decades ago.....but this Best Western is the nicest one I think I have ever stayed in. Definitely on the level of a nice Holiday Inn Express and/or Hampton.
Only possible criticism is that last night I was constantly timed out on my laptop in the room...The hotel was filled to maximum and with lots of kids so everyone was probably on their computers and hand help devices. This morning when people started checking out, internet connection excellent. Only recommendation I could make is that hotel should increase bandwidth. Nevertheless, this will not keep me from staying here again as the rest is really nice.
Very reasonable for nice, clean hotel at $72+ tax on booking.com

  • Stayed: May 2014, traveled on business
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Thank ILoveIsrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this reviewResponded May 5, 2014

Thank you for such a wonderful review. As always it is a pleasure to know that we have made our guests stay pleasurable, memorable, and comfortable. We pride ourselves on providing outstanding customer service from check in to check out.
Since you mentioned your image of the old Best Western Brand, I thought you would be interested to know that there are 3 prototypes for Best Western.
Best Western - some are exterior entrance, some are newer and completely updated.
Best Western Plus - more of a suite hotel
Best Western Premier - full service
Best Western is a great brand, please plan to visit again soon.
Gloria M. Brown

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408 - 414 of 681 reviews

Reviewed May 3, 2014

Usually, coming in from the first leg of a road trip, the hotel is "okay" but not spectacular. Brunswick Best Western Plus was one of the very few "spectacular" hotels right out of the gate. Staff was very friendly, check in was quick, decor was updated (not outdated like most hotels tend to be), the room was very clean & very stylish (I check the cleanliness because I've heard plenty of stories from hotel stays in general). The bathroom was nice, lots of towels, name brand soaps & lotions, beds were very comfortable and the AC worked well. The tv could use more channel selection but what hotel has every channel anyway? The only real issue I had was the wifi; lagging would be a bit of an understatement. Overall, I've never had a better stay on a road trip and I would recommend this Best Western Plus VERY highly to anyone. You won't be disappointed! ( & the prices were nearly impossible to beat with the online booking).

  • Stayed: May 2014
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Thank Mstmq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this reviewResponded May 5, 2014

Thank you for such a wonderful review. As always it is a pleasure to know that we have made our guests stay pleasurable, memorable, and comfortable. We pride ourselves on providing outstanding customer service from check in to check out.
I will pass your comments on to our staff, and we look forward to seeing you and your family again in the future

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Reviewed May 2, 2014

Extreemly comfortable beds and the room was very large. Will stay at this hotel again. Booked from the car and felt we got an excellent price. Plan on going back to the area becuase we realized that there are many things to do and we now know we can stay at a nice hotel for a reasonable price.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Best Western
Thank Dolores P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this reviewResponded May 5, 2014

I really appreciate your taking the time to let us know of your recent experience .We want our guests to have the best stay possible where everything exceeds their expectations. We value you as a guest, and please stay with us again soon so that we can demonstrate our commitment to your comfort.

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Reviewed May 2, 2014

We had a wonderful stay at this hotel. The staff was great. The room was very clean. Breakfast was really good and the breakfast attendant made sure that everyone was satisfied. Just a short drive to the Georgia Sea Islands.

  • Stayed: April 2014, traveled with friends
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Review collected in partnership with Best Western
Thank Catherine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this reviewResponded May 5, 2014

Thank you for such a wonderful review. As always it is a pleasure to know that we have made our guests stay pleasurable, memorable, and comfortable. We pride ourselves on providing outstanding customer service from check in to check out.
I will pass your comments on to our staff, and we look forward to seeing you and your family again in the future.

Gloria M. Brown
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 29, 2014

Weekend with friends. We were all very satisfied with the rooms, breakfast and staff. Elevator is slow so we used stairs to 2nd floor. Only draw back was pool was not open yet. Went to Sapalo Island, St. Simons and Crawfish Festival.

  • Stayed: April 2014, traveled with friends
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Review collected in partnership with Best Western
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this reviewResponded April 30, 2014

We are very excited to hear that you enjoyed the convenience and accommodations of your most recent visit with us. Your satisfaction is our top priority and your feedback is more than welcome as an encouraging reinforcement to the policies that we've implemented to improve upon each guests experience.
We are pleased that you enjoyed your visit to the surrounding area, our pool opens soon, so please come visit again soon.
Gloria M. Brown
Guest Relations Manager

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Reviewed April 28, 2014

This is a nice place, the people are friendly and the rooms clean. I would advise you to check the billing. Upon checking in, I presented 4, 25.00 gift cards I ask to be credited towards my stay. When I checked out a few days later, the credit was not posted and the entire chagre was billed against my credit card. I have been told the 100.00 credit will be applied to my credit card, but as of yet it hasn't happened.

  • Stayed: April 2014, traveled with friends
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Review collected in partnership with Best Western
Thank Roger B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this reviewResponded April 30, 2014

Your comments are very important to us since it give us the opportunity to make corrections as needed. We will do all possible to clear this matter to your satisfaction.
We appreciate your business and look forward to having you visit again soon.
Gloria M. Brown
Guest Relations Manager

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Reviewed April 26, 2014

Traveling to Florida with a moving truck and made a reservation on-the-fly to the Brunswick Best Western while en route . Arrived in the wee hours, and did we ever appreciate the helpful staff and comfortable bed. They were very accommodating considering the large truck and the late arrival. The breakfast was great and we launched off refreshed for the last leg of our trip. Highly recommend this outstanding hotel!

  • Stayed: April 2014, traveled with family
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Thank Gregg & Elizabe... C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this reviewResponded April 27, 2014

It is always good to hear that a guest has enjoyed their visit. I am so glad we could assist you with the moving truck. I hope you enjoy your new home in Florida.
Please plan to visit again when you are in our area, we appreciate your business.
Gloria M. Brown
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Brunswick Inn & Suites

Address: 126 Venture Dr, Brunswick, GA 31525-9794 (Formerly Baymont Inn & Suites Brunswick)
Phone Number:
Location: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Brunswick
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Brunswick
#5 Family Hotel in Brunswick
#5 Romantic Hotel in Brunswick
Price Range: $103 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Brunswick Inn & Suites 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
We offer a smoke free hotel and boast such amenities as Sealy Posturepedic Pillow Top Mattresses, Executive Executive Work Desk with Ergonomic Chairs, Micro Fridge, and Speakman Showerheads. In our public area we have a State-of-The-Art Exercise Room, Seasonal Outdoor Pool, Business Center, Guest Laundry Facilities and much more.Each Best Western ® hotel is independently owned and operated. ... more   less 
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Also Known As:
Best Western Plus Brunswick Hotel Brunswick
Best Western Plus Brunswick Inn And Suites

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