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“What Happened?”

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Best Western Plus Brunswick Inn & Suites
Ranked #4 of 36 Hotels in Brunswick
Charlotte, North Carolina
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“What Happened?”
Reviewed January 2, 2013

I stayed here last summer and swore I would always return on my north to south trips.

What happened Best Western? Managment change?

The check-in man was cold, rude, un-friendly and unhelpful, he might should consider another line of work?

The room was ok ,but not as clean and fresh as the year before.
Forget about the skimpy breakfast....... Go straight to the Waffle House across the parking lot.

All in all, please disregard my posting from last summer, look around before you pick this place.
Gosh, I hate when a place falls this far in a little over a year.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this review, January 21, 2013
We certainly apologize if you were not treated in a kind manner during check-in, we have discussed with the staff. We have not had any management changes since your previous stay and I can assure you that we strive to give the best service at the Best Westen Plus in Brunswick. Thank you for letting us know your feelings, we do appreciate your business.
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633 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
Merritt Island
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 1, 2013

We booked a 4 day Christmas stay, and was extremely pleased with this Best Western. Not only was it very clean, but the hot breakfast was great. Not just the usual waffle maker, but sausage, bacon, eggs, toast, bagels, cereal, fruit and more. When I asked if the breakfast would be available on Christmas morning, the answer was, "Of course".
The staff was friendly, even the staff that worked Christmas eve, and Christmas day. Housekeeping was very good. I can't say enough good about our stay. When we asked about nearby restaurants, we got helpful suggestions, and an easy to read map, with the traffic lights numbered.
If we return to Brunswick in the future, we will surely stay here again.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Owen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this review, January 21, 2013
Thank you for staying with us during your Christmas Holiday, we are so happy that our service was more than you exected, especially during a holiday. We look forward to having you stay with us again soon. We appreciate your business.
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MANHEIM
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 12, 2012

Stopped by on my way to Sanibel, FL. Front desk was very helpful. Room was clean and comfortable. Water pressure in shower could have been better. Breakfast bar had a nice selection and was good. Great location off I-95.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mumgo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this review, January 21, 2013
Thank you for staying with us in December. We have checked the showerhead in the room you reported and found and repaired the problem with water pressure, it is always helpful when you let us know of any problems so we can take care of them immediately. Please plan to visit us again soon, and thank you for your business.
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Troutville, Virginia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 9, 2012

Stopped here on the way to Orlando, Fla. Very nice motel. Great Staff, There were two restaurants close by that were recomended, Logans Roadhouse and The Toucan. We didn't like the atmosphere of either restaurant so went instead to a Red Lobster. The hotel was clean and easy to get to, being just off the interstate, Rates were good and would recommend this hotel to anyone. Would stay there again myself.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank louisshowalter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Public Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this review, January 21, 2013
Thank you for your review of our hotel to let others know that you were pleased with your accommodations. We appreciate your business, please plan to visit with us again soon.
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Prince George, Virginia
1 review
Reviewed December 3, 2012

What a great stop! Stopped on our way to FL. Arrived at 1AM and was greeted by a friendly woman. Check in was prompt and she handed me a bag with bottled water and an individual bag of goldfish crackers (which are like gold when traveling with a small child).
Room was spacious, clean and comfortable. Breakfast was good and offered a variety of something for everyone. The rate was great. Would definitely return!

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VirginiaJo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Public Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this review, January 21, 2013
Thank you so much for choosing the Best Western Plus in Brunswick, GA and for taking time to write this review of your stay. We appreciate your business and look forward to you staying with us again soon.
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Atlanta
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 23, 2012

Have stayed here several times. Clean, spacious rooms, comfortable bed, good breakfast (bacon, sausage, yogurt, boiled eggs) when we were there. Breakfast area is basic and outdoor pool is small....but we weren't swimming this time. There is a Hampton next door and we like Hampton, but for the difference in price, we stay here. About the best lodging value we've encountered.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank RonaldJohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this review, November 29, 2012
Thank you, Thank you for your business. We are so delighted that you find our property a great place to stay in Brunswick. Please plan to make us your home away from home when you are in our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rock Hill, South Carolina
Level Contributor
193 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed November 20, 2012

We really enjoyed this property. The room was very nice and clean. Breakfast had plenty of options. And the fitness room was better than most I've seen in hotels. The only complaint I have is that we asked to have a later checkout (because we checked in at 3am) and they threatened to tack on a half day pay if we stayed any later (up to two hours - after that it would be another full additional day). Despite that, I would stay here again.

Room Tip: First floor was nice and close to breakfast and fitness areas.
See more room tips
  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank blackyceqwerty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this review, November 29, 2012
We appreciate your comments on the Best Western Plus in Brunswick. We try to accommodate late check outs when we can and we are sorry that it was not possible on the day of your departure. Thank you for your business and please plan to visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Brunswick Inn & Suites

Property: Best Western Plus Brunswick Inn & Suites
Address: 126 Venture Dr, Brunswick, GA 31525-9794 (Formerly Baymont Inn & Suites Brunswick)
Phone Number:
Location: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Brunswick
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Brunswick
#5 Family Hotel in Brunswick
#5 Romantic Hotel in Brunswick
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Brunswick Inn & Suites 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
We offer a smoke free hotel and boast such amenities as Sealy Posturepedic Pillow Top Mattresses, Executive Executive Work Desk with Ergonomic Chairs, Micro Fridge, and Speakman Showerheads. In our public area we have a State-of-The-Art Exercise Room, Seasonal Outdoor Pool, Business Center, Guest Laundry Facilities and much more.Each Best Western ® hotel is independently owned and operated. ... more   less 
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Also Known As:
Best Western Plus Brunswick Inn And Suites
Best Western Plus Brunswick Hotel Brunswick

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