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“Appreciation of Cathy's Support” 5 of 5 bubbles
Review of Holiday Inn Express Braselton

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Holiday Inn Express Braselton
Ranked #4 of 6 Hotels in Braselton
Certificate of Excellence
Alexandria, Virginia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Appreciation of Cathy's Support”
5 of 5 bubbles Reviewed April 19, 2014

The room and accommodations were excellent, but more important the service and support received from Cathy ( our morning Breakfast Host ) was outstanding - the best in my many years of travel ( both on business and personnel ). Her positive attitude radiates throughout the eating area. Many thanks!!

George Robertson

Service provided on 4/17/2014.

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank George R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review, May 26, 2014
Dear George R.,

Thank you for your review of our hotel! We are very happy you enjoyed your stay and have passed along your kind words to Cathy. Thank you again for taking the time to write the review and we look to seeing you during your next visit!

Regards,

Ryan Davis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

207 reviews from our community

Traveler rating
    94
    73
    18
    15
    7
See reviews for
63
39
18
47
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
martinez,ga
1 review
5 of 5 bubbles Reviewed March 30, 2014

I just want to thank the entire staff for such a wonderful stay!!!! Breakfast was great and the young lady that set it up was so sweet and helpful. It so nice to see such a smile and warm greeting first thing in the morning. My room was very nice and very clean. The lady that cleaned my room went out of her way to help me anyway that she could. The front desk went beyond the call of duty to assist me. Whenever I am in the area again, I will always stay at your hotel. Thank you again for such a warm, and wonderful stay. Lo

  • Stayed November 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lorettajenkinslegg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review, April 9, 2014
Dear lorettajenkinslegg,

We appreciate your comments and we thank you for taking the time to let us know how your stay was.
Our staff is honored by your comments and we appreciate it. We try to make our guests’ stay as enjoyable as possible. We are happy that you were able to enjoy our wonderful accommodations and the cleanliness of our hotel.
We look forward to seeing you in the very near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed March 30, 2014

We had an event planned at Chateau Elan Resort and I waited too late and Chateau Elan was booked. So, Chateau Elan referred me to Holiday Inn Express! Perfect location and Chateau Elan even has a shuttle that services the Holiday Inn Express! The Holiday Inn Express is LITERALLY across the street from the Chateau Elan property. So, if you can't afford to stay at Chateau Elan or if they are sold out you are good to go! Fantastic staff at the Holiday Inn and the breakfast was awesome! Biscuits and Gravy are better that what I can make! Clean rooms and great location! Next time we have an event in the area, we would definitely stay here again! Just off Interstate 85 and North of Atlanta.

Room Tip: We were on the second floor and easy to access stairs right up the middle from lobby
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HOTATL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review, April 9, 2014
Dear HOTATL,

Thank you so for the review of our hotel. It was a pleasure having you here. We very much appreciate the positive review on our staff and property. We strive to maintain the highest customer service standards and ensure all of our guest feel welcome! We look forward to seeing you during your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marietta, Ohio
Level Contributor
283 reviews
283 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
4 of 5 bubbles Reviewed March 24, 2014

I arrived around 3:00 pm for a 10 hour stay descent sized parking lot to get a semi into..first thing I noticed was the non standard design of the building wasnt sure what to expect I was greeted by a wonderful lady ask for a room on the top it was not a problem..the room wasnt real big but it was plenty big enough for me very clean,well lit,quiet htr-AC ,great water pressure and the standard Holiday Inn Express bed which was perfect..I was really impressed with everything and everybody the next time Im in the area I will return..and all this for a really great price!

Room Tip: top floor was nice and quiet..
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  • Stayed March 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank teamster175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review, April 9, 2014
Dear teamster 175,

Thank you very much for your kind review. We are pleased that you were satisfied with your overall stay. We know it can be difficult sometimes for semi drivers to find adequate parking accommodations when traveling. Thanks again for taking time to review our hotel and we look forward to seeing you during your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dothan, Alabama, United States
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed December 27, 2013

A really nice place to spend several nights. The number one drawing attraction is the staff From the moment of arrival until departure everyone seems to be committed to your comfort. Lisa on the front desk is a charming friendly person who appears to be happy all the time and is ready at a moment to assist anyway she can. Really a nice person. Cathy, the Breakfast host is the best ! the breakfast room is clean and inviting, the food items are always fresh and plentiful and she does everything she can do to make the start of your day just perfect . We have spent over five nights the past year at this clean ,friendly n convenient hotel and every visit has been terrific.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Colbob3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review, December 30, 2013
Dear Colbob3,

Thank you so for the review of our hotel. It was a pleasure having you here. We very much appreciate the positive review on our staff and property. We strive to maintain the highest customer service standards and ensure all of our guest feel welcome! We have informed Cathy and Lisa of your thoughtful comments and we look forward to seeing you on your next visit with us.

Warmest Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
5 of 5 bubbles Reviewed December 18, 2013

This is a great place to stay, feels like home, beautiful property. All the staff members were friendly and motivated.

Cathy was our host during our stay. Cathy was energetic, observant, and went out of her way to help us. Superb service. We would definitely stay here again!!

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SU2055GW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, North Carolina
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed December 15, 2013

It was a dark and stormy night...well, it was raining all day and there was no way we were going to get to our destination. So we got off at exit 126 on I-85 heading towards Atlanta and were lucky to get the last room at Ryan. Davis's Holiday Inn Express. The beds were comfortable and the included breakfast was the best I've experienced in hotels of this caliber.It also has a military discount.

Lisa, the night manager was happy to tell us about restaurants in the area, and we found a gem. A couple of miles down the road in Mulberry Park we discovered what was formerly "Yu Chopsticks," a combination of Japanese/Chinese cuisine. Now it is "Ki Rin," and the two Chinese sisters from Hong Kong have decided to concentrate on Chinese food.

My wife chose the Won Ton soup and the deep-fried Shrimp, and I chose the honey chicken. Both choices were excellent. Ki Rin didn't have it's beer license yet, but they will have it before the year is out.

So if you don't know where to stay, or where to eat, if you're a mile south of Atlanta on I-85, I recommend the Holiday Inn Express and Ki Rin.

Room Tip: Rooms on the second floor are quiet, and there's an elevator.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Leonard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Braselton

Property: Holiday Inn Express Braselton
Address: 2069 Highway 211 NW, Braselton, GA 30517-3401 (Formerly Days Inn Braselton)
Phone Number:
Location: United States > Georgia > Braselton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 6 Hotels in Braselton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Braselton 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Holiday Inn Express Chateau Elan Lodge is located across from the main gates of Chateau Elan Winery and Resort in Braselton, GA. Whether you are racing at Road Atlanta, attending an event at Chateau Elan's Equestrian Center, shopping at the Mall of Georgia or just relaxing at the Chateau Elan resort facilities; we are here to make your stay enjoyable. The Chateau Elan Golf Club and Spa are available to the public and we have some great package deals to offer. The hotel is in the foothills of north Georgia mountains, just 55 miles north from Atlanta's Jackson-Hartsfield International Airport, off I-85 North at Exit 126. Effective January 01, 2008 - Holiday Inn Express Chateau Elan is an all non-smoking facility. ... more   less 
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Also Known As:
Holiday Inn Express Chateau Elan Hotel Braselton
Holiday Inn Braselton
Braselton Holiday Inn

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