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“Great stay and so convienent!”

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Country Inn & Suites By Carlson, Braselton
Ranked #2 of 6 Hotels in Braselton
Certificate of Excellence
Monroe, GA
Level Contributor
275 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
“Great stay and so convienent!”
5 of 5 bubbles Reviewed December 6, 2012

Attending a reunion of retired DeKalb County cops in Braselton....I was surprised at the "quality of this Inn" upon arrival. We had over a hundred retirees and their spouses in attendance and we made the most of it. I had made reservations a month in advance and so glad I did.

The king bed was sooooo comfortable that I now know that I need to buy a new "king mattress" for my master bedroom as a hotel mattress was so much more comfortable.

It was a wonderful place to stay and I would go back in a minute even though it is only 25 miles from my home.

The staff was very helpful and even provided us with an extra chair for the king room. No noise, no distractions, and totally quiet.

I mentioned a "slow drain" on the bathroom sink and they immediately took note of it.

My "hat is off to" to Kim (the general manager) and Chris (staff) that took care of my immediate concerns when we checked in.

This is a place to stay in comfort if you are in the area.

Room Tip: Stay on the top floor....that way you never have to listen to room noise above you.
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jds754
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany T, Director of Sales at Country Inn & Suites By Carlson, Braselton, responded to this review, December 12, 2012
jds75,

Thank you for taking time to write a review of our hotel. We are so glad that the DeKalb County Cops chose our hotel to stay at during the reunion. We would love to help with any of your future accomodation needs.
Guests satisfaction is our number one goal and we are excited that you enjoyed your stay. We do apologize for the "slow drian" and glad that our staff took care of it in a timely maner. No matter how big or small an issue is we strive to resolve any that are brought to our attention.
I know that you live close by, but if you would ever love a quick qetaway from home we would love to have you as our guests again soon!

Thanks,

Brittany Thomas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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264 reviews from our community

Traveler rating
    152
    68
    29
    7
    8
See reviews for
111
33
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69
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Memphis, Tennessee
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed December 4, 2012

Great Hotel....close to the interstate. Close to great restaurants and shopping. Not much of a view. Although close to the interstate we did not hear the traffic noise. Pool area was very clean and the water was a nice warm temp. The Breakfast was nice and the staff was excellent.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SeeDworld2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany T, Director of Sales at Country Inn & Suites By Carlson, Braselton, responded to this review, December 5, 2012
SeeDworld2,

Thank you so much for your review & kind words. We are glad you enjoyed our indoor pool & breakfast bar area! We hope that you will stay with us again when traveling through the Braselton area! We look forward to having you as guests in the future!


Thanks,


Brittany Thomas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ringgold, Ga
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed October 12, 2012

Even though this hotel is near the interstate, it is quiet and great proximity to Athens. Service and breakfast was adequate. The beds were very comfy, like all Country Inn and Suites. No problems and had great service. They have ample parking and noise level was low even though the hotel seemed to be full. I will stay here again.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cornbread
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany T, Director of Sales at Country Inn & Suites By Carlson, Braselton, responded to this review, November 8, 2012
cornbread,

We are glad to hear that you enjoyed your stay with us! Please let us know if we can do anything to make your experience more enjoyable in the future. We hope you will think of us next time you are traveling through the Braselton area! We look forward to having you as our guest in the future!

Warmest regards,

Brittany Thomas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stillwater
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed August 23, 2012

The property is pretty new. It is very nice. We have stayed in several Country Inn hotels and this is by far the nicest. Easy access from highways. We requested a room away from traffic side and it was very quiet. The beds were very comfortable and the rooms were spacious and immaculate. Their full breakfast was not up to par with stays at there
other properties, but were satisfactory.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelDuo3943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany T, Director of Sales at Country Inn & Suites By Carlson, Braselton, responded to this review, November 8, 2012
travelpair5761,

We are glad to hear that you enjoyed your stay with us! Thank you for your kind words. We appologize about the breakfast bar, & we hope that next time you will see an improvement. Our menu alternates throughout the week. We also have a newly stocked "Sweet Shoppe" that guests can purchase a variety of food & snacks! We look forward to having you as our guest in the future!

Thank you,

Brittany Thomas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aurora, Illinois
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed August 21, 2012

The staff at this hotel property has EXCELLENT customer service and is very attentive to the needs of the guest. The hotel rooms are comfortable and reasonable in size. The hot breakfast is good with a variety of items to chose from. Fresh baked oatmeal cookies and hot beverages are always available and are delightful. The Fitness Center is very small, but clean and the equipment is in good working condition. The carpet in the rooms need a good cleaning to remove the stains. Overall the hotel is very comfortable and cozy. The lobby area is very inviting and has areas for reading and relaxation. A good place to stay for mature couples or for those away on work assignments or business trips. The property is a good distance from the airport or from attractions and tourists areas. Must have a rental car to get around.

Room Tip: It's best to get a suite if there is over 2 people in a room. Not many restaurants or convenien...
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany T, Director of Sales at Country Inn & Suites By Carlson, Braselton, responded to this review, November 8, 2012
Lisa S,

We are glad to hear that you enjoyed your stay with us! Thank you for your kind words about of hotel. We hope you will think of us next time you are traveling through the Braselton area! Let us know in advance if we can help you find local restaurants in attractions in the area! We look forward to having you as our guest in the future!

Thank you kindly,

Brittany Thomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 25, 2012 via mobile

Very comfortable hotel room was spotless bed comfy check in took 1 minute air conditioner in the room was already on nice TV in room quiet restfull night breakfast was delicious and real plates and silverware. Work out room in great condition just can't say enough good about this hotel will certainly come back

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tpstech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany T, Director of Sales at Country Inn & Suites By Carlson, Braselton, responded to this review, November 8, 2012
Tpstech,

We are glad to hear that you enjoyed your stay with us! Thank you for your kind words and ratings. We look forward to having you as our guest in the future!

Best Regards,

Brittany Thomas
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed July 23, 2012 via mobile

Because of water damage we have been forced out of our house for a month. This has been an amazing place to call home while our house is being repaired. The staff is friendly, helpful, and service-oriented. They have helped to turn a negative course of events into a real positive experience. We love this place and would highly recommend it to anyone whether you need to stay for one night or 30! I have truly never stayed in such a great place before anywhere!!

Stayed July 2012, traveled with family
Helpful?
Thank Ben B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany T, Director of Sales at Country Inn & Suites By Carlson, Braselton, responded to this review, November 8, 2012
Ben B,

Thank you for your kind remarks about our hotel & staff. We are truly sorry for your misfortunes that lead to you staying at the hotel for 1 month. However, we couldn't be more grateful to you for choosing to stay with us! We hope to see you soon, but for a vacation this time!

Best of luck,

Brittany Thomas
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Braselton

Property: Country Inn & Suites By Carlson, Braselton
Address: 925 Highway 124, Braselton, GA 30517
Phone Number:
Location: United States > Georgia > Braselton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Braselton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Braselton 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
The Country Inn & Suites By Carlson features residential architecture and home-like interior design with highlights that include hardwood flooring, lobby fireplace and an in-house lending library. The Hotel is strategically located near restaurants, area attractions and business parks to provide convenience and accessibility for leisure or business travelers. There are two airports in the area Hartsfield Jackson Atlanta Intl and Gwinnett County Airport. The hotel offers many upgraded amenities such as complimentary breakfast, in-room hair dryer, coffee maker, iron and ironing board, and weekday morning newspaper. Country Inns & Suites By Carlson is known for its consistently high quality accommodations, friendly staff, and warm hospitality. ... more   less 
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Also Known As:
Country Inn & Suites Braselton Hotel Braselton
Country Inn And Suites Braselton

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