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“Unbelievable service”

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Chateau Elan Winery And Resort
Ranked #1 of 6 Hotels in Braselton
Certificate of Excellence
Reviewed June 21, 2012

This hotel/winery/spa destination can only be described as fantastic, wonderful, relaxing, unbelievable! From the 5 overstuffed down pillows on each bed, the big robe and spa treatments to the concierge service this is a excellent place to visit-thank you Chateau Elan.

  • Stayed: June 2012, traveled on business
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1  Thank Seejanesell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,276 - 1,282 of 1,562 reviews

Reviewed June 20, 2012

I had not been to Chateau Elan in quite a few years. They have really stepped up their game! The hotel was lovely, with oversized, clean, nicely decorated rooms. Relaxing at the pool with live music was great, and meals at Cafe Elan (in the winery) and the spa were very good. They happily accomodated my food restrictions. The renovated spa is fabulous. The grounds are beautiful, and all the staff were pleasant and helpful. Overall, a great stay.

  • Stayed: June 2012, traveled with friends
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2  Thank freqtrav3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2012

Our first trip to Chateau Elan but not our last! The service was great, the food was wonderful, the pool was relaxing...! We never had to leave the resort. We relaxed by the pool with melon coladas and listened to live music. We spent time at the spa-which is truly the best spa I have ever visited! Did some wine tasting at the winery, ate an amazing dinner (NY strip), had a night cap at the Irish Pub (Patty's) and listened to a great musician named Cramer. Our room was magnificent and brunch on Sunday had so many choices we didn't know where to begin. The best part was the great service we received from all the staff at the resort. We will return soon!

  • Stayed: June 2012, traveled as a couple
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1  Thank Carol S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2012

I took my husband to the resort as a surprise for his 30th birthday. My husband initially was not excited because he regularly stays in the "best of the best" in terms of hotels. Once we arrived, he could not conceal his surprise and delightment at the beautiful architecture and ambience of the Chateau Elan. It was magnificent to say the least. Much to our delight, the staff personnel matched the atmosphere of the resort/hotel. Too say they provided exceptional and outstanding customer service at every level is truly an understatement. Having a busy work schedule, I conveniently forgot to order balloons to surprise my husband upon my arrival. I inquired with the concierge if it would be possible to get a few balloons at the last minute. I went to get a few more items out of the car and by the time I arrived back to our suite, the balloons had been placed in the room. The Chateau Elan exceeded my expectations in every way. The staff is pleasant, courteous, and knowledgeable. The wine tasting was a wonderful experience-the host and his apprentice were delightful and lively. Make sure you experience the wine tasting, you will not be disappointed!!!!! The rooms were absolutely beautiful, spacious, and luxurious in every possible way. We had dinner in Paddy's bar and the food was outstanding as well. Best memory, the hotel concierge manager giving us a ride to our car-- superior and exceptional service at all levels. We cannot wait to go back in October for our anniversary for the whole weekend!!

Room Tip: You can't go wrong!!!!
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  • Stayed: June 2012, traveled as a couple
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2  Thank Elizabeth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2012

This resort is great. Excellent customer service every step of the way....from the valet, front desk, room service, houskeeping, restaurants, and spa! I will definitely return to the resort on another getaway.

The location is close to Atlanta, but you can still lose yourself at the resort and relax from all the hustle of the city (Atlanta). The nature trails remind you of being in a far away place....very relaxing.

Enjoy a massage at the spa and it was wonderful!

Dinner at Cafe Elan as very good as well.

  • Stayed: June 2012, traveled as a couple
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Thank onlyone129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2012

Excellent customer service, well kept inn with tons of amenities. We have stayed here many times and never been disappointed. I always look forward to treating myself to a weekend getaway at Chateau Élan.

Room Tip: We have stayed here a number of times and have never had a bad room. The staff is very accommodatin...
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  • Stayed: June 2012, traveled as a couple
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Thank Christian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2012

My husband and I recently enjoyed a night in one of the Chateau Elan Spa suites. We have stayed in the Inn twice, but this was our first stay in the Spa. As usual, the employees were extremely friendly and helpful, and the suites are very luxurious. We chose to have dinner in Café Elan where the food was wonderful. The next morning we enjoyed breakfast at the Fleur-de-Lis restaurant which is located inside the spa. Here you can wear your bathrobe while you eat and enjoy the beautiful view! After our massages, we took a shuttle up to the Inn to check out the newly renovated outdoor pool area. The hot tub and fireplace provided the perfect environment for a relaxing evening. We can’t wait to come back enjoy all the amenities Chateau Elan has to offer.

Room Tip: Loved the corner room with the double windows!
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  • Stayed: June 2012, traveled as a couple
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1  Thank kdaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chateau Elan Winery And Resort

Address: 100 Rue Charlemagne Dr, Braselton, GA 30517-2435
Phone Number:
Location: United States > Georgia > Braselton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Braselton
Price Range: $211 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Chateau Elan Winery And Resort 4.5*
Number of rooms: 301
Official Description (provided by the hotel):
Chateau Elan is North Atlanta's premier meeting destination that offers championship golf, a full-production winery, European health spa, and world-class amenities. From the moment you drive through the gates of Château Élan until the moment you leave you will experience warm southern hospitality combined with the beauty of the French countryside. Within the sweeping panorama of the north Georgia foothills, just 40 minutes away from Atlanta, Chateau Elan began with the planting of vineyards in 1981. From these lush vines of Chardonnay, Merlot, Cabernet & Riesling grapes has grown a 3,500 acre conference and leisure destination where French provincial and Southern hospitality combine to produce exceptional wines and warm memories. ... more   less 
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Also Known As:
Chateau Elan Winery And Hotel Braselton
Chateau Elan Winery Resort
Chateau Elan Winery Hotel
Chateau Elan Resort

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