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“Gets Better and Better”
Review of Reid Ridge Lodge

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Reid Ridge Lodge
Ranked #1 of 5 Hotels in Blue Ridge
Certificate of Excellence
North Carolina
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Gets Better and Better”
Reviewed August 30, 2014

We first stayed here when they were finishing the outside remodel and loved it then. So we came back. It was even better. The rooms are exceptionally clean and mimic that of a cabin (wood paneling, etc). The staff is exceptionally friendly and helpful. Sabrina provided our housekeeping service. She actually left a personal hand-written note each day. And the room was cleaned each day just like we were new check-ins. Great service there !!!! It was late on Thursday night and I went to the vending machines and found popcorn. I took it to the microwave in the lobby/breakfast area. The sevice desk attendant, David, actually came out and brought some of the best popcorn seasoning I have ever experienced. He told me where to get it and now popcorn has taken on a whole new taste!!! It was great. He did not have to do that. It was late and I was not even expecting anybody to be around, The front desk personnel were all wonderful. I did not get all their names and am sorry for that. For those that rated this hotel less than excellent, you must be exceptionally hard to please. I am wondering what you would rate the other hotels in Blue Ridge as there is no comparison. We love this place and it is the best in Blue Ridge.

Room Tip: King rooms on first floor have the refrigerators.
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  • Stayed August 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Helpful?
3 Thank Robin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul G, General Manager at Reid Ridge Lodge, responded to this review, October 27, 2014
RobinD,

Thanks for your return business to us at Reid Ridge Lodge. It makes us so proud that you wanted to come back, and even more proud that we exceeded your expectations, especially with the cleaning. Thank you for taking the time to leave a review, and we hope to see you again, and again, and again....You get the point!! Thanks again so much!
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284 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Any
English first
Athens, Ga
Level 4 Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed August 25, 2014

Okay to start out you will be staying in a old hotel maybe a cheap days inn with pine boards nailed to wall. The smell of raw wood is totally overbearing. Think the lumber isle at Lowes. 2nd the website is totally misleading. Booked a King deluxe room instead of standard King room. Go in and a king bed with small desk is it. Nothing and I mean nothing deluxe. Go to front desk and was told that we had upgraded linens and a mini fridge! We could have the Master deluxe for additional 50 dollars for the one night. No thanks. We go out for dinner and come back and I ask about this amazing fire pit. They said the Manager was not in so it would not be happing. So Nightfall came but there was a light right over outside window and blinds did not cover the window completely. So here I am thinking I am on lumber isle at Lowes and room seems like it has a light on. I almost checked out at that point (midnight) but waited it through. When I complained following morning they said "wish you would have let us know we would have hung a blanket over window". So overall total waste of $144.00. Beware of the other reviews.

  • Stayed August 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank GaTraveler0808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul G, General Manager at Reid Ridge Lodge, responded to this review, October 27, 2014
GaTravelor0808,

Your review of our Lodge has us completely baffled. We are terribly sorry you thought that our efforts to create an intimate, warm, and cozy lodge feel in the mountains of Blue Ridge, GA failed what your expectations were. We have never before had comments like yours, and we have not had anything remotely similar since your review as well. We thought, that since most vacation places here in our area, are cabins, and the cabins are one of the largest draws to our area, we made an extensive effort to duplicate our rooms to have a great cabin feel. The cabin feel is very popular in our area. Therefore, much thought and effort was put into place over the 9 month renovation, down to all aspects of the rooms. Some examples are Keurig coffee machines, granite countertops, custom scented and privately labeled amenities, 42" flat screen TV's, custom made wood blinds for each window that only allows an 1/8" gap over the sash, custom wooden and branded window treatments, custom sconce dimmable lighting over each bed, and then the deluxe rooms have the mini refrigerators, custom closets with built in drawers and shelving, the upgraded linens included sheets and towels that were upgraded over the standard rooms as well. Also, all the pine that was placed in each room was hand picked by a builder that has over 40 years of cabin construction experience. These are a lot of items that are not found in hotels in our area, or many hotels in general. Our efforts were to create a lodge like no other in our area. We are constantly working very hard to make the Lodge be the best it can be. We always will be a work in progress to make things better and better for our guests. As for the rates of our lodge, they are very competitive to what other area hotels charge, however we feel that the value is much higher considering the quality of our facility, our people, and the extra amenities. We were able to look at your specific charges, and there is always a $25 extra hold in case of incidentals, that would have been applied, had any been used. So your final folio was adjusted accordingly, upon check out. We hope you find it in your heart to try us out again, with the thoughts of a mountain cabin getaway in mind, but at a full service hotel.
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Alpharetta, Georgia
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 24, 2014

My wife and I stayed last night at the Reid Ridge Lodge up in Blue Ridge, Georgia. Let me just say that we were totally impressed! The smallest details had been attended to. First class all the way! EXTREMELY CLEAN!!!
From the front desk to the lobby... to our room. High class, yet rustic. Just like being in a cabin with the knotty pine trim boards...yet the baths all had black granite countertops. The fixtures throughout the place were top notch. Brushed chrome upgrades with the faucets, etc. Big screen TV. Fantastic bed!!! But ALL of the details were attended to. Fresh fruit in large wooden bowls greeted you as one enters the lobby. Will stay there again and we have already informed our friends!

Room Tip: Go for the upgrade... nuff said! Well worth it.
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  • Stayed August 2014, traveled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AlRobinson340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul G, General Manager at Reid Ridge Lodge, responded to this review, October 27, 2014
AlRobinson,

Wow! Thank you for this wonderful response. We are so pleased that you found that the "little things" were thought about! We try so hard to get those right as we think that it is the little things that make the difference. We really appreciate your recent business and we hope to see you back again with us real soon! Thanks for the referrals to your friends as well, that is the best compliment we can receive. Thanks again!
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Adairsville, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 21, 2014

The first thing we noticed was how easy it was to find. The billboard right before the turn was perfect, and the lodge was just a short distance from there. Once we got there we were impressed by how helpful everyone was. The rooms were very nice and truly looked like a lodge. The kids loved the fire pit and making smores at night. Great parking and very convenient to everything we did in the area. We had a great time!

  • Stayed August 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Holly A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul G, Manager at Reid Ridge Lodge, responded to this review, October 27, 2014
Thank you for your recent stay with us at Reid Ridge Lodge. We are so proud that you choose us as a place to rest your head. Thanks you very much for taking the time out to leave such wonderful words about our place and our people. Reviews like this makes it easy to come to work!!

Thanks again, and we hope to see you all again real soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 19, 2014

I travel a bunch for my work, and this Beautiful Lodge is at the top of my list! I have traveled all 50 states and all of the Islands. This Lodge even is better than the Hershey Lodge in Hershey,PA. but has the same look. I give this Lodge My Highest Rating. Also, have to thank Selwyn when I checked in, she was very very helpful. Then when I checked out Julie made sure I was happy with the room and the service there. It was Outstanding.

  • Stayed August 2014, traveled solo
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Roger B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul G, General Manager at Reid Ridge Lodge, responded to this review, August 21, 2014
Roger,

Thanks so much for the time to write such a great response. We too have been to the Hershey Lodge, and agree it is awesome! Thanks for comparing us and letting everyone know. Our lodge is a constant work in progress, and soon we will be finishing up a conference center, beside our new fire pit! So you will have to come back and check us out, and maybe even have a business conference in our facility. Thanks again for the review and we look forward to hopefully seeing you again real soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 18, 2014

Nice clean rooms, lodge staff were extremely nice and helped us plan our weekend activities. Beds were very comfortable, convenient parking, nice big fire pit with large comfortable chairs - perfect for roasting marshmallows and smores!

  • Stayed August 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Patrick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul G, General Manager at Reid Ridge Lodge, responded to this review, August 21, 2014
Patrick,

Thanks for your recent business and your great review of our lodge. We are thrilled that you got to enjoy our brand new fire pit. This was an addition we completed on Thursday, prior to your stay, so you may have had the inaugural log roasting your smores. This is something that we are looking to do with our guests on the weekends once the temperature cool off a little bit. Thanks again for your business, and we hope to see you again real soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 10, 2014 via mobile

Stayed at this beautiful lodge for the weekend. Excellent accommodation. Extremely clean, lodge atmosphere, quiet, nice and
comfortable bed. Staff friendly. Will be returning when we travel in the beautiful north Georgia mountains.
Larry and Lynn Huskins

Stayed August 2014
Helpful?
2 Thank Lynn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul G, General Manager at Reid Ridge Lodge, responded to this review, August 21, 2014
Lynn,

Thanks for your recent stay with us at the lodge. Also, specifically thank you for mentioning the quietness, especially on a weekend when we were full. When we remodeled we spent a lot of extra time trying to sound proof the rooms, so much that we actually added almost 4 inches of thickness to each wall, with over 2 inches of that being sound proofing materials. This was a BIG deal for us, so thank you for mentioning that. Also, thanks for taking the time to let everyone know about your stay. We would love too see you sooner than later, remember October is just around the corner!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Reid Ridge Lodge

Property: Reid Ridge Lodge
Address: 30 Overview Dr, Blue Ridge, GA 30513-6640
Location: United States > Georgia > Blue Ridge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Blue Ridge
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Reid Ridge Lodge 2*
Number of rooms: 40
Official Description (provided by the hotel):
Luxurious accommodations in a boutique style setting, with rooms that are tastefully designed and decorated. Reid Ridge Lodge has standard king and double queen rooms, upgraded king and double queen rooms, as well as upgraded king rooms with in room jacuzzi. Our location is perched up on a quiet hill, within a few minutes of historic downtown Blue Ridge for shopping and fine dining. ... more   less 
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