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Reviewed September 30, 2017

Have been here first back in 2008 and was impressed. Back again three times in 2017 and still impressed. We are coming back soon too. An all-inclusive resort with numerous activities to do that we rarely even step out of the resort. Highly recommend their water-sport activities that are very cheap. The food is awesome too and we always order their pizzas.

Would just like to point out their excellent customer service. Decided to email them on a possible for a special suprise flower anniversary request for my partner on my most recent stay in September. Their replies were extremely quick and flexible, and managed to suprise her and impressed both of us very much! Sincerely much thanks from me. Good job Nana and team!

  • Stayed: September 2017, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Aleksandr A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2017

variety of the breakfast menu. swimming pool. accommodating staff.

to go out from the hotel u need to take a cab. need to pay for most of the amenities(bubble float, flying fox, bicycle, floats, towels, blankets), front office personnel should be able to converse in english.

  • Stayed: September 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank elfighani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this reviewResponded January 7, 2018

Dear Valued Guest Elfighani,
We would like to thank you for your very valuable feedback related to your last experience stay with us.
We thank you for your time to rate us and put four stars. We glad to hear your good comment related to our staff was accommodating.
On the other hand, we take good note about your concern with transport to go out which is have to take a cab but actually, we also have implemented by providing free shuttle service to Nagoya shopping mall in daily basis based on our schedule. Related for the english side, we will inform to our management to arrange more training consider to improve our service.
We are looking forward to welcoming you at our Resort and we wish you a great day ahead.

HARRISly yours

HARRIS Resort Waterfront Batam Management & team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2017

Need not to go the town, Harris is a one stop shop for a complete staycation. The warm welcome, the friendly staff especially at th reception area and the restaurant. The cozy rooms, the free Pizza! The Swimming pools, massage center.... it's a great place to stay at!

  • Stayed: September 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank HappyMomofwayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this reviewResponded November 27, 2017

Dear Valued Guest HappyMomofwayne,
We would like to thank you for your very valuable feedback related to your last stay with us.
We were very happy to hear your good comments related to our friendliness staff, the cozy room, the warm welcome, the swimming pool, the massage and it’s a great place to stay.
We also happy to know that you had great staycation with us and hopefully we could meet you in the soonest.
We are looking forward to welcoming you at our Resort and we wish you a great day ahead.
For easy booking: goo.gl/5yBQtm
HARRISly yours

HARRIS Resort Waterfront Batam Management & team

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Reviewed September 24, 2017 via mobile

Weekend trip with family. Rooms are comfortable, clean and spacious. Staff were friendly, cheerful and helpful. Variety of breakfast. A lot of activities for my children (aged from 12 to 23). Was advised to join Tauzia membership for free in order to enjoy 15% discount on F&B. Would definitely return for the great hospitality.

Stayed: September 2017, traveled with family
Thank Rosman S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this reviewResponded November 27, 2017

Dear Valued Guest Rosman S,
We would like to thank you for your very valuable feedback related to your last stay with us.
We glad to hear your good comments related to our rooms are comfortable, clean, spacious, the staff were friendly, cheerful and helpful. As well as for the variety of breakfast and a lots activities for your Kids.
We also happy to know that you will back to our Hotel for your next trip and joined our MTP program.
We are looking forward to welcoming you at our Resort and we wish you a great day ahead.
For easy booking: goo.gl/5yBQtm
HARRISly yours

HARRIS Resort Waterfront Batam Management & team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2017 via mobile

I was there for 5 nights. Everything was so perfect. From checkin to the last day of checkout. All the staffs were very good and helpful.

Had my meal in Harris Cafe which was amazingly.

Will definitely be back again.

Stayed: September 2017, traveled as a couple
Thank SumanSijapati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this reviewResponded November 27, 2017

Dear Valued Guest Suman C,
We would like to thank you for your very valuable feedback related to your last stay with us.
We were very happy to hear your good comments related to our staffs were very good and helpful. We also happy to know that everything was so perfect starting from checkin to the last day of checkout for five nights stayed and glad to hear you will definitely be back again.
We will always give our best service to our customer.
We are looking forward to welcoming you at our Resort and we wish you a great day ahead.
For easy booking: goo.gl/5yBQtm
HARRISly yours

HARRIS Resort Waterfront Batam Management & team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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