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Reviewed September 6, 2017

Our stay with family was fin there with lot of activities but the rooms were very old. Kids enjoyed their stay as there were a lot of activities for them . food was ok. room service was also good. staff was very accomodating

Room Tip: if you are looking for lot of activities go for it. if you are looking for cozy rooms its not for you!
  • Stayed: June 2017, traveled with family
    • Rooms
    • Cleanliness
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Thank rarSg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this reviewResponded November 27, 2017

Dear Valued Guest RarSg,
We would like to thank you for your very valuable feedback related to your last stay with us.
We glad to hear your good comments related to our food was ok as well as the room service was also good and the staff was very accomodated. We also happy to know that your kids has enjoyed stayed with us due we have a lots of activities.
In term of rooms its very old, and we glad to inform you that we are on undergoing renovation of our Funky Building to upgrading the standard more high level.
We are looking forward to welcoming you at our Resort and we wish you a wonderful day ahead.
For easy booking: goo.gl/5yBQtm
HARRISly yours

HARRIS Resort Waterfront Batam Management & team

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Reviewed September 5, 2017

I enjoy my stay. The food was great. The swimming pool is huge. The crew attends my needs so well. The shuttle is free. I will surely recommend this to my friend. I have a memorable stay at harris. Thanks

  • Stayed: September 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank markK7811QP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this reviewResponded November 27, 2017

Dear Valued Guest MarkK7811QP,
We would like to thank you for your very valuable feedback related to your last stay with us.
We were very happy to hear your good comments that you had enjoyed stay, the food was great, the swimming pool is huge, the staff attends your needs so well and the shuttle service is free. We thank you that you will recommended to your friend as well as you will back again and you also had memorable stay at HARRIS.
We are looking forward to welcoming you and your friends at our Resort and we wish you a great day ahead.
For easy booking: goo.gl/5yBQtm
HARRISly yours

HARRIS Resort Waterfront Batam Management & team

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Reviewed September 3, 2017

Caban rooms are badly designed and not level properly resulting in bad water drainage out of the room. It is sloping forward and full of mosquitoes! Suggest to demolish and rebuilt for future customers.

  • Stayed: September 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank AzriM32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this reviewResponded September 8, 2017

Dear Valued Guest Azri M,

We would like to thank you for your valuable feedback related to your last stay with us.

We understand your concern with our Cabana room condition that do not meet your expectation and would be not offered for our customers and we glad to inform you that we are starting to renovate our Funky building to bring brand new standard to our room and facilities to provide best service for our valuable Guest.
We are looking forward to welcoming you at our resort and we wish you a wonderful day ahead.

HARRISly yours
HARRIS Resort Waterfront Batam Management & team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2017

it was a fantastic staycation for the family who thoroughly enjoyed the stay, from the check-in to the facilities like the pool, gym, spa etc to the breakfast, lunch and dinner..

we went to Nagoya and special shout-out to bangun in particular who accomodate us and went out of his way to promote Batam on where to go and places to visit..

all in all we had a truly memorable experience stay and already planning to book the cabana for our next visit..

  • Stayed: August 2017, traveled with family
    • Sleep Quality
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1  Thank Nicholas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this reviewResponded January 7, 2018

Dear Valued Guest Nicholas G,

We would like to thank you for your very valuable feedback related to your last stay with us.
We glad to hear your good comments that you had a fantastic staycation for the family who thoroughly enjoyed the stay, from the check-in to the an all facilities.
We were very glad to hear your great comment about Mr. Bangun our Driver staff and he was so happy to be mention namely. And we also very happy to know that all your stay had trully memorable and already planning to book our Cabana. But, we inform you that our Cabana would be renovate to be our future SPA.
We are looking forward to welcoming you and your friends at our Resort and we wish you a great day ahead.


HARRISly yours

HARRIS Resort Waterfront Batam Management & team

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Reviewed September 3, 2017

We booked a cabana during our 1 night stay. We are given a room that is slightly back from the rest of the cabana. The internet was very poor, no connection at all, and the aircon is not working too.
And worst, one of the sides table dropped off!
The receptionist came by and helped us to change to another room, it was was so much better, aircon and everything else is working. The room is cleaner and

Besides these small hip-cups, we enjoy ourselves very much and we will be back away with the kids.

  • Stayed: August 2017, traveled with family
    • Value
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Review collected in partnership with this hotel
Thank Beng I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this reviewResponded January 7, 2018

Dear Valued Guest Beng I,
We would like to thank you for your very valuable feedback related to your last stay with us.
We thank you for your time to rate us and put four stars. We do apologize for the cabana room issues and we glad to know that you could enjoyed your stayed after we changed the room. We will always give our best service and good impression to our Guest. We also happy to hear that you will be back again to our Resort with your kids.
We are looking forward to welcoming you with your kids at our Resort and we wish you a great day ahead.

HARRISly yours

HARRIS Resort Waterfront Batam Management & team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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