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Reviews (1,848)
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145 - 150 of 1,848 reviews
Reviewed July 15, 2017 via mobile

Safe clean , great staff hospitality is awesome.. Part rooms are old part new..early checkin wasnt allowed .. there was rain n we had frogs croaking near our family room on t ground floor the whole night - we decided to check with front desk if a change of rooms is possible on higher floors to avoid t noise.. To our pleasant surprise we were upgraded to a suite room for free n had a sound sleep thanks to the staff.. Spa services are good.. Enjoyed t pool, zorb ball and great vegetarian food.. Great stay for 4 days.. The pick up n drop service to nongsa mall was on time (need to prebook at front desk) .. We used taxi service frm hotel front desk for site seeing which wad well priced n took a half day city tour..

Stayed: May 2017, traveled with family
Thank shanart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2017 via mobile

We spent our good time in resort. Service & staff was really nice helpful always. We ordered some food from them it's was good. Overall I can say best place to stay in batam . Much appreciate .... we will visit again for sure if we make plan to come batam again

Stayed: July 2017
Thank Rdhalan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this reviewResponded January 7, 2018

Dear Valued Guest Rdhalan,
We would like to thank you for your very valuable feedback related to your last stay with us.
We glad to hear your good comments related to our service and staff was really nice. we also happy to knowing thats your overall stay was best. we thank you that you will visit again to our Resort for your next trip to Batam.The new update that we glad to inform you, its we are starting to renovate our Funky building that would be finish next June 2018. The project will bring new standard more higher level.
We are looking forward to welcoming you at our Resort and we wish you a wonderful day ahead.

HARRISly yours

HARRIS Resort Waterfront Batam Management & team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2017 via mobile

Mixed feelings about the Harris resort at the waterfront in Batam. The public areas are nice and there are great facilities for kids.
The issue I have is with the room, which is horrible. I stayed in the 'new wing' which was still very tired and run down. Cigarette burns on the table, bad paint finish, rust and mildew in the bathroom.
The room feels very sparse and reminded me of my student accommodation when I was at University.
Breakfast was OK, lots of Indonesian dishes.
Probably an OK place for young family to stay if on a tight budget. Kids will love it.

Stayed: July 2017, traveled on business
Thank Steviebroon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this reviewResponded July 28, 2017

Dear Valued Guest Steviebroon,

We would like to thank you for your valuable comment related to your last stay with us.

We are glad to hear that you have enjoyed our public area facilities which are great for family with kids.

On the other hand we take good note about the condition of our room in Trendy building from the size and the maintenance condition.

We will start a serious renovation project of our Funky building which is at the end the only building that we are going to operate under Harris brand.

We looking forward to welcoming you at our Resort and wish you a great day a head.


HARRISly yours
HARRIS Resort Waterfront Batam Management & team

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Reviewed July 14, 2017

It took 50 minutes to check in, all check in disks were full. We got our room opch it was clean and tidy, the beds were good and there was what you needed in a room. in the resturant we took the Buffet, there was very much to choose from and great food, we also tried their pizza and it was very good, one of the days we were hanging by the pool and it was nice and nice we were even watching Towards the so-called sea side ... It was towards the sea but no beach I would like to swim from and the water did not look so clean that it had to be the pool again. The hotel has chosen a lot of activities in the hotel area, there was a cable car across the pool people went in, the towel could be picked up from a small pool office. The staff were very good, nice and helpful, they spoke okay english

Room Tip: Perfect for families
  • Stayed: December 2016, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Anders Joakim O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this reviewResponded July 15, 2017

Dear Valued Guest Kim O,,

We would like to thank you for your valuable feedback related to your last stay with us.

We are very glad to hear that you have enjoyed the cleanliness of the room and service from our team of players.

On the other hand we take note related to your concern with the sea water condition and unfortunately there is no much we can do about that but that's the reason why we compensate with a maximum of in house facilities.

We looking forward to welcoming you at our Resort and wish you a great day a head.


HARRISly yours
HARRIS Resort Waterfront Batam Management & team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2017

The location is very good and easy access from the ferry terminal. It would be nice if could provide some shuttle server from Sekupang. Most people will try this. Since the near by Terminal have limited time for return. It was a pleasant experience and had a very good break.

  • Stayed: July 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 584ravichandranv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this reviewResponded October 12, 2017

Dear Valued Guest 584ravichandranv,
We would like to thank you for your very valuable feedback related to your last stay with us.
We glad to read your good feedback that our location is very good and easy access from the ferry terminal.
We are taking good note your concern related to the shuttle from Sekupang and we will bring this feedback to discuss with our management consider to improve our service to our valuable Guest.
We are looking forward to welcoming you at our Resort soonest and we wish you a great day ahead.
HARRISly yours
HARRIS Resort Waterfront Batam Management & team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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