Having contacted management directly and established specific dates and prices, imagine our surprise when we arrived and were told we were a day early and our accomodation was not available till the following day. We would have to take a housekeeping room for the night (at full price). It was filthy dirty & filled with insects. Moved the next day to the agreed upon accomodation and discovered that management would not honor our pricing agreement arrived at earlier thus shortening our holiday by 4 days. I guess we shouldn't have been surprised when we discovered there was no pool (it had been removed), the housekeeping did nothing but change towels daily unless we directed them specifically (vacuum, clean the tub, etc.), the lighting in the bath made it impossible to shave or put on make-up with the rest of the lighting being equally bad. Add to this the surly, take it or leave it attitude of management and staff and you have a recipe for a despicable holiday at unreasonable prices.
Do yourself a favor and don't even consider going there.
Disgusted visitors from Canada.
- Also Known As:
- Crystal Springs Hotel