Winter Park Fish Company sits on prime real estate in Winter Park Village, with a corner lot and wrap around outside dining and outside lounge area. Boasting the freshest of seafood, we made a reservation here on Christmas Eve for our family group of 14.
Our reservation was for 9PM, following a church service, so we thought that we would avoid the dinner rush. There were other dining guests, but the restaurant was not busy. Upon arrival, we were ushered to our table which was set up in a back room with portable tables and the kind of chairs at hotels that stack. The main dining room has booths and mostly tables for 4. I didn't exactly notice, but it seems there could have been room for our large group in the main room if they put tables together instead of out-casting us to the outer room (seems like it might be a private room. The back room was also COLD.
Nevertheless, we were feeling merry and ordered our meals with great anticipation. Entree prices are between $21-29. Everything is a la carte. At that time of night, and with a large group, I expected impeccable service - it was not. The waiter was scarce and we certainly didn't feel pampered by great service. Everyone in our group ordered either wine or martinis (I think the martinis were like $14 each)...yet we were not asked if we wanted another round until the end of the dinner. And, again, because I was cold and not sitting in a fine dining surrounding, I just didn't feel like we were getting the dining experience we were paying for.
My husband and I returned to dine here a few weeks later, to use the gift cards we earned from our Christmas dinner purchase. I made a reservation, yet when we arrived we were seated in a humongous booth in the bar area! The restaurant allows smoking outside in their lounge area, but the problem is that the bar opens up to the lounge area, and so the cigarette smoke makes its way into the dining area! Once again, we were not seated in the main dining room. Not only that, but the booth we were seated at literally backed up to the kitchen doors. So EVERY time a waiter went in and out of the kitchen, it felt like they were walking into the back of our booth. The food was good and ample, but once again the atmosphere sucked. Our dinner was $80, for 2 glasses of wine and 2 entrees. For that kind of atmosphere, I could eat 4 such meals at Macaroni Grill....I expected much more from Winter Park Fish Company.