Dont know where you think you have made improvements David.( Hotel management) Where do I start...... 1. girl at front desk had NO clue what she was doing,charged my credit card double,then had to figure out how to credit it, half hr later she finally figured it out. 2. Gave me a key to a room someone was already in. 3. NO chairs, tables or lounge chairs around pool! Room was dirty,smelled, didnt even take my shoes off. 4. No clean towels, but dirty, wet towels in tub!!!! 5. Phone didnt work. Beds were very hard and sounded like they were about to break. 6. No coffee maker, no iron, no plastic laundry bag. It was midnight and had little choice but to stay but checked out the next morning,we were to stay 2 nights. When we named all this they had nothing to say! No "Im sorry" or " Can we move you to another room?" They werent even going to credit the second night until they saw me start getting upset. They should have credited me for BOTH!!! Disgusting place. Dont know how they call themselves a motel. We travel with a softball team and most all checked out immediately. Never again!!!! This place should me shut down!!! One team mate had SPIDERS in his bed!!!!!! HEALTH HAZARD!!!
- Official Description (provided by the hotel):
- The Winter Haven Gardens Inn & Banquet Center is a hotel located in Central Florida Polk County, between Orlando and Tampa. The Winter Haven Gardens Inn & Banquet Center is the leading accommodation choice for cost conscious visitors to Central Florida and all its attractions such as LEGOLAND(R), Disney World, Sea World, Epcot Center and the Magic Kingdom. Free WiFi. ... more less
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- Also Known As:
- Days Hotel Winter Haven
- Winter Haven Clarion
- Clarion Winter Haven