My nine year old daughter and I are spending two months driving around the US with no schedule or plan. We visited a friend in Ocala, FL and my daughter saw a sign for LegoLand and we decided to head to Winter Haven. We stumbled across the Magnuson on Hotels.com. It was the 1st hotel listed. I was a little apprehensive but my daughter saw the Kid Zone and we decided to check it out. We were greeted with a smile, and I asked if they had a room. We were quoted with a higher price than Hotels.com had listed but they agreed to offer the price with no drama. Thumbs up. We are given a room on the third floor with a view of the park. It had cable TV with Disney so my daughter was happy. It had a bit of a musky smell and there was some dark drippings on the back of the door and wall. It is a humid climate so I was going to let it pass but I had a friend's mother die from a mold she inhaled from a hotel while traveling to Florida and my daughter was complaining about the smell. I've never asked for a new room or my money back before. I went to the front desk expecting drama but received a very apologetic reply and immediately upgraded to a room in the tower. Overall great customer service, 2nd room - awesome for the price. Two thumbs up.
- Official Description (provided by the hotel):
- Shergill Grand Hotel & Conference Resort,overlooking Legoland(R) Florida Theme Park offers every amenity to make both business and leisure travelers feel right at home. Now includes Free hot breakfast for 2 with every room every day! Guests will be close to a variety of local attractions including Legoland(R) Florida Theme Park, Lake Eloise, Historic Bok Sanctuary, Golf, Fishing, Polk Museum of Art and Fantasy of Flight. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Admirals Hotel
- Best Western Winter Haven
- Winter Haven Best Western