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“Very quite and clean”

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Hampton Inn Winter Haven
Ranked #2 of 16 Hotels in Winter Haven
Certificate of Excellence
Reviewed February 23, 2014

Stayed on a trip to legoland. Jessica at the front desk was very polite and took care of all our needs. The hotel had fresh hot coffee out front at all times. The room was quite clean and all we could expect. will keep this hotel in mind next time we are in the area.

  • Stayed: February 2014, traveled with family
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1  Thank Mitch H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 23, 2014

Upon checking in we were provided with a room right next to the elevator which is the exact opposite of my Hilton profile. Additionally, the room had a very heavy fresh paint smell. Upon requesting a room change, we were advised that no other rooms were available except another across from the elevator....a no go for us. So we unpacked and stayed where we were only to then be told about 30 minutes later that another room was now available. Again, we declined to move since we had just unpacked everything. Staff was very nice throughout and understood our issues, just would have been nice to have been given a better alternative a bit quicker. Not changing rooms was not the best decision we made as the noise from the elevator machinery later that evening was incredibly loud and disturbing. Front desk the following morning was very apologetic and offered to move our room later that day if we packed everything for them. We declined since we were there only one more night and dint want to go through the hassle. Staff understood and offered to reduce our nightly rate for both nights which was a nice gesture. Hotel was very clean, breakfast was very good, outdoor pool was way too cold and the staff, as mentioned tried their hardest to accommodate us. Free shuttle to Lego Land was a great bonus and Wally the bus driver was great.

  • Stayed: February 2014, traveled with family
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1  Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2014

Good rate which included a free hot breakfast, which was wonderful, room was nice, but take your own pillow:) and don't go for the pool (we were here in Feb...off season?) Perfect location for Legoland with a free shuttle to and from (saves on parking). Restaurants within walking distance. Very friendly and helpful staff...helped get us in room early, gave directions to movie theater, printed our boarding passes, etc.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Hampton
Thank Chad W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2014

We spent two nights here for a BBQ competition in Winter Haven. For the price, we felt the room was very clean, the breakfast great, and loved the amenities that came with the room. I'm a bit shocked at the negative experiences by other travelers. We brought our coffee and breakfast with us so we would not be late to the competition. Loved all the extras they have for the coffee bar (flavored creamers, assorted tea bags, cups with secure handles, etc.). Fresh fruit, cold and hot cereals, bagels/muffins, and a hot selection of eggs, potatoes, and sausage. 'm sure I forgot to add other things that were offered. We got two conditioners instead of a shampoo and when I asked, the housekeeper was overly accommodating by seeing that my room had a few extras when we returned later. Customer service at it's best.

  • Stayed: January 2014, traveled as a couple
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1  Thank Teacher_0n_Vacati0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2014

Hotel was very clean with a friendly and helpful staff. We wished to extend our stay and the staff was extremely helpful in a very busy time. They made an extra effort to see that we were able to stay in our current room and not have to move. The pool was great.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Hampton
1  Thank Fran G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2014

The hotel was filled with little/junior league baseball youths and accompanying parents, so the efficient young lady at the desk explained that she made other floor arrangements differing from my Hilton member preferences so as not to be near all the youngsters. I really appreciated that decision. I had a very pleasant stay with a very comfortable bed, extremely clean bathroom, quiet hallways, and plenty of coffee. This Hampton Inn should be proud of and pleased with the proficiency and courtesy of their staff. Thank you,

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Hampton
1  Thank tangotoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2014

First of all our room was next to the exercise room. Who puts a room next to any hotel amenity. In addition, we could hear TV's and guest noise from the lobby. I had to go to the exercise room at 4 AM and unplug the TV. We had plumbing problems the first night. Sand came out of the shower, tub and toilet. The maintenance men supposedly fixed problem the next day but the toilet continued to fill the tank every so often. We were staying there as our home had a pipe break under the slab of house so this was the last thing we needed. I must say the breakfast was better than most and the room was clean. I had to call the front desk after checking out to see if I left a phone charger in the room and they could not help me. They told me I would have to call the next day during the hours housekeeping was there. We paid $40 a night more than Holiday Inn Express and was not impressed.

Room Tip: Do not stay in room 104
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  • Stayed: February 2014, traveled as a couple
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Thank Sharen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa J, General Manager at Hampton Inn Winter Haven, responded to this reviewResponded July 21, 2014

We regret that your stay with us was not completely satisfactory. We're always looking for guest feedback to provide us the necessary input into our operations. We're reviewing your comments with the appropriate department heads and are working to address the service issues. We hope we'll have another opportunity to demonstrate our true hospitality and invite you back.

Kind regards,
Lisa Jennings

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Winter Haven

Address: 202 Cypress Gardens Blvd, Winter Haven, FL 33880-4330
Phone Number:
Location: United States > Florida > Central Florida > Winter Haven
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 16 Hotels in Winter Haven
Price Range: $131 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Winter Haven 2.5*
Number of rooms: 88
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Also Known As:
Hampton Inn Winter Haven Hotel Winter Haven
Winter Haven Hampton Inn

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