I booked this hotel through the "Family & Friends" program that the Holiday Inn participates in. It was my 5th stay at a Holiday Inn using this program. When my grandchildren and I arrived at 8:15 pm, after a two hour drive, we checked in and then asked about towels for the pool. Kids wanted to take a quick swim before bed. We were told by the front desk that she was closing the pool in 10 minutes. Said it was getting dark and would be dangerous. Kids were super disappointed.The two families ahead of us in check-in received Lego gifts. When I asked the desk clerk about the gifts she said "Those are for special bookings". Next day came down for breakfast. I was charged for the kids breakfast. Was told I needed coupons in order to have a free breakfast. The kids placemat/menu states Kids Eat Free when accompanied by an adult who is registered in the hotel and orders an entree. I was never given the option to purchase coupons or perhaps the "special booking" package. The hotel was clean, had a free shuttle to LegoLand. The A/C was so loud we turned it off, very stuffy in the room. Wireless internet did not work in our room.
- Official Description (provided by the hotel):
- Central Florida Hotel in Winter Haven, FL Welcomes You Whether you visit Winter Haven for business or just to get away, the Holiday Inn Winter Haven is designed to be your personal retreat. We're located between Orlando and Tampa, and we can meet you in the middle. You'll find the finest in upscale services at our hotel in Winter Haven. You'll have room to work, relax and make the most of your day. Our hotel is near the Cypress Gardens Theme Park and popular area attractions. Our great location makes it easy to visit the Winter Haven Theater, Historic Bok Sanctuary, the Fantasy Flight Museum or the downtown antique district of Winter Haven. Lodging here is ideal for corporate guests. Our Winter Haven hotel's location is within 10 miles of State Farm, Polyglass USA and Packaging Corporation of America. Our 24-hour Business Center offers privacy, and there is free wireless Internet access in our guest rooms. Our Winter Haven hotel's upscale amenities let you maintain an exercise regimen in our sophisticated Fitness Center. You can take a dip in the pool or soak in the Florida sun. The Cafe Blu serves breakfast and nightly dinner specials, and we offer in-room dining for your convenience. Our hotel in Winter Haven is a Certified Member of My Florida Green Council, where, together, we can make a difference. At the Holiday Inn, you'll experience service provided by a caring staff. Relax, and enjoy our Winter Haven hotel. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Winter Haven Hotel Winter Haven
- Winter Haven Holiday Inn