it is a real shame to see a restaurant with very good food and ambiance to fault due to the lack of service. we visited this restaurant at the end of january, it was very busy inside , and while we waited for our table on the patio we had a cocktail at the bar, here is were I notice a young lady polishing the cutlery by the kitchen in full view of the guests and one fork fell to the floor, she picked it up , wipe it and mix it with all the other clean cutlery, if I wasn't a guest of my Miami friends I would have walked out of this restaurant. we dined on the outside patio and was not busy at all,but our waiter was not attentive to the service, the empty cocktail glasses were left on the table for the duration of the dinner, we serve our self the wine and our waiter occasionally walk out from the main dining room but never paid any attention to the table. we saw the restaurant manager on our way out, he said good buy and he never asked how was our dinner. this left me to believe that the customers are not important in this restaurant, you dine, you pay and you leave, i know you are a popular restaurant and busy but if you continue like this with the service I wonder for how long you will be.
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