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“Another great stay”

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Vacation Village at Weston
Ranked #5 of 7 Hotels in Weston
London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Another great stay”
Reviewed December 2, 2012

Have stayed here several times now, and will keep returning as it is always so fantastic. Just wanted to leave a special thankyou to Eddier - the trainee checkin assistant who was really good, friendly, helpful, knowledgeable and will make a quality addition to the Vacation Village staff. Will be giving VV@W another 5 star rating, as always.

Stayed November 2012, traveled as a couple
Helpful?
1 Thank AHGP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Vacation Village at Weston, responded to this review, December 10, 2012
Thank you so much for your great review on our resort and staff! There is no bigger compliment we can receive than knowing that our guests return to stay with us again and again. We appreciate you taking the time to share your experience with others on Tripadvisor and we look forward to welcoming you back to Weston.
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1,008 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
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English first
New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 20, 2012

The hotel was clean, our rooms were spacious and kept well. The pool was a bit crowded each day but staff was friendly and towel service was handled nicely. Spa was a nice touch as well, i felt a little rushed though while there but the services were good, there was a shuttle that took you to grab pizza or get groceries if needed for things around in the area, i used it once and they seemed to be ok as well. I will stay again in the future if i ever come back to this area.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Red R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Vacation Village at Weston, responded to this review, December 10, 2012
Thank you for your positive review. We’re so happy that we could provide you with a great vacation and we look forward to sharing our hospitality with you again.
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New Jersey
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed November 20, 2012

Room was amazing 2 apartments with King Bed in 1 and Queen in another at Bldg on Blatt. It was comfortable and amazing that you get 2 full apartments for such a great price. The units are fully equpped. All you need is there. Pool at main building on Racquet Club was the best ever. Heated on one end was a plus as it was slighlty cool weekend in November . This made it great. The staff was quite helpful. Location is conveniet to everything. Plenty of convenient parking. Draw backs were: Clogged toilet in 1 apartment upon arrival and clogged shower in larger unit. I was under the impression house cleaning was included but was not unitl after 3rd full day of stay, ( that was a minor issue as it was easy enough to maintain ourselves a few days, plenty of supplies and towels supplied), there were water ants all over sinks in bathrooms and kitchen ( mostly in larger unit- but its Floirda, right?). Those being the draw backs I still think it was very well worth it and would stay there again and again. I accidentally marked off room service rating but there is none, sorry.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blondebelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Vacation Village at Weston, responded to this review, December 10, 2012
Thank you for your great review! We’re thrilled you were pleasantly surprised by our resort and services, but we’re very sorry about the ants in you room. The resort is located near the Everglades and insects are to be expected in this area, but we do maintain regular pest control services at the resort to combat the problem. The resort is a timeshare property and doesn’t include daily maid service. This is standard in the industry. We appreciate that you took the time to write and we look forward to welcoming you back to Weston!
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 8, 2012

I stayed a week in a two bedroom in the Osprey building. I called twice in the month prior to check in to ask that we have a quiet room with a view on an upper floor. When we checked in, our room was on the ground level where anyone could easily walk onto our patio. Since we were two women traveling alone, we went back and requested a room higher up in the building. They were not happy about reassigning the room, but eventually worked it out. We were moved to the third floor, with a view of the parking lot and a noisy interstate. I was told there was no notation in my reservation about the room request.
There is not much going on in Weston so a car is needed. Room size was fine. A fee was charged for wifi.
I WOULD RECOMMEND THE ON SITE SPA!

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marsha O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Vacation Village at Weston, responded to this review, November 12, 2012
We appreciate your recommendation but are sorry that your visit to Vacation Village at Weston Resort wasn't everything it should have been. While mistakes will occasionally happen, we try as much as possible to grant all room assignment requests. We really appreciate the feedback on your interaction with our staff and we’re sorry that this experience detracted from your vacation. Thank you for taking the time to share your review and we hope that our various amenities like our spa and our oversized accommodations will entice you to stay with us again on your next trip to Weston.
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Kissimmee, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 29, 2012

/We stayed in a one bedroom, with a kitchenette/dininng/living room. We could write our names in the dust on the furniture. Everything was very dated and the tv's were not flat screen. Queen size bed not good for two people. I asked to be changed to a room with a King and was told they were booked and none were available. . Also when I said the housekeeping was not good it was just ignored. I would not recommend this resort.

Millie Green

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Millie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Vacation Village at Weston, responded to this review, November 2, 2012
We’re sorry that you found our resort lacking in certain areas. Guest feedback is one of the best ways we can continue to improve our service and we appreciate you taking the time to post. Vacation Village at Weston Resort is in the process of updating the electronics in the guest rooms. We hope that you consider staying with us again in the future so that we may have another chance to exceed all your expectations.
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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 29, 2012 via mobile

We used our Timeshare points and booked an A villa here. We were a little leery bcuz we had read some bad reviews but when we got there we were beyond thrilled with our villa. It was VERY NICE! The A side villas are complete1 bedroom condos with a full kitchen and jacuzzi tub. The bed was comfy cozy. We had a couples massage at the resort that was amazing and relatively inexpensive. The pool by the main lobby was always a great spot, the fountain is really pretty and the drinks are vacation perfect. We stayed 11 days and were sad to leave. It was definatly perfect for us.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank princess5611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Vacation Village at Weston, responded to this review, November 2, 2012
Thank you for your kind words on Vacation Village at Weston Resort. We’re honored that you chose to stay with us for such an important occasion in your lives. The small details matter to us and we’re happy that you noticed them too, like our attentive spa services and poolside Smoothie Bar. Congratulations, and we look forward to welcoming you back to our little slice of tropical paradise on your next vacation!
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chicopee
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 17, 2012

The staff at check in were very nice and quick. Info about a time share was given and we were GARANTEED only 10 minuts..more like 4 hours. TIme share office people extremly rude. The hotel was ok not alot going on, kids bored. (12 and 14) Room A/B was nice but a mildrew smell all week. Great location to ever thing. But main office did not have any info outside of Ft Lauderdale and very short when asked out Naples/Keys. The answer was "check the web" I wanted local recommenations and none was given. They made you feel like a dummmy for asking. THere is no restaurant on site..you have to drive and a car staying here is a MUST.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank richardsl4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Vacation Village at Weston, responded to this review, October 25, 2012
Thank you for taking the time to share because your candid comments of our performance are appreciated. We take pride in our property and strive to exceed guest expectations. When we fall short, we share your disappointment. We’re very sorry that we couldn’t provide you with attentive customer service while at Vacation Village at Weston Resort. Your experience doesn’t reflect the normal standard of service we provide and we regret that now you have such a negative impression of us. We hope that you will reconsider and stay with us again and allow us another opportunity to deliver the type of vacation experience that you and other travelers expect of all of the Vacation Village Resort properties.
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Additional Information about Vacation Village at Weston

Property: Vacation Village at Weston
Address: 16461 Racquet Club Rd, Weston, FL 33326-3131
Location: United States > Florida > Broward County > Weston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Weston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Vacation Village at Weston 3.5*
Number of rooms: 672
Official Description (provided by the hotel):
Within the famous South Florida Spa, Tennis and Golf Community of Weston, lies a vacationer's dream at Vacation Village at Weston Resort. Indulge in spacious one-and two-bedroom suites with amenities like private Jacuzzi tubs, kitchens, and living and dining areas. Resort amenities include a heated, outdoor pool and relaxing outdoor whirlpool. Poolside activities, barbecue facilities and more also available. ... more   less 
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Also Known As:
Vacation Village At Weston Hotel Weston
Weston Vacation Village
Vacation Village Weston Bonaventure
Vacation Village Weston Florida

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