My mom had medical appointments at Cleveland Clinic. Our arrival time to the Ft. Lauderdale area was 11 AM but her appointment was not until later. I called another hotel in the area to inquire about early check in and they did not even pretend to be interested in my mother's needs and said they couldn't help me. From the first call to Comfort Suites Weston, the staff were compassionate and went more than the extra mile to cater to our specific needs. Clifton and the other front desk staff were sensitive and compassionate throughout the entire visit. The shuttle service to and from Cleveland Clinic is so reliable that it eliminated the need for a rental car to make trips back and forth to the hospital. I got an urgent call one day saying that I needed to come quickly to my mom as they had concerns about her. I went to the front desk to ask them to call a cab. They could tell something was wrong just by looking at me and they called the shuttle driver to bring me to the hospital even though it was outside scheduled service time. They didn't ask any questions - only responded quickly as they knew I was in need. They have allowed us to pay a few nights at a time as we are unsure of our length of stay. They even said if I have to remain at the hospital and cannot make it back to pay for extra nights that they will take care of the payment night by night on my credit card and I wouldn't have to worry about loosing the room. That eliminated having to leave my mom's side to have to take care of arrangements there. From the first call for early check in which was honoured right up to going the extra mile when we are in need, Comfort Suites Weston was there. I would recommend that anyone who has appointments at hospitals in the area stay at this hotel. The staff seem to understand and sympathize sensitively with the needs of the patient and their family. So appreciative of all they do. They made it possible for me to concentrate on helping my mother get better. Thank you Comfort Suites Weston.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Hotwire, Choice Hotels, Travelocity, HotelsforEveryone, HotelQuickly, Cancelon, getaroom.com, Evoline ltd and TripOnline SA so you can book your Comfort Suites Weston - Sawgrass Mills South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hawthorn Suites Weston/Fort Lauderdale Hotel Weston
- Weston Hawthorn Suites