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“Paper thin walls”

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Hilton Palm Beach Airport
Ranked #4 of 34 Hotels in West Palm Beach
Certificate of Excellence
Florida
1 review
“Paper thin walls”
Reviewed April 10, 2007

Incredibly noisy. We even heard the coffee maker in the room next to us!!! Not to mention the planes, housekeeping and every single person within 50 feet of our room. But.... the staff was great, the room was clean - in fact everything else was fine. But if you want to sleep - stay away.

Stayed March 2007
Helpful?
Thank Ima_Travlinman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review, December 5, 2016
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1,109 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (123)
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Boston
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 11, 2007

Isn't possible to get any fresh air in the rooms.
Each room is hermetically sealed.
Bad design. Unhealthy to spend time in.

  • Stayed February 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank fpauto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review, December 5, 2016
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Report response as inappropriate
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Temple Terrace, Florida
Level Contributor
376 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
Reviewed January 28, 2007

This was our second stay at this hotel for a business meeting. The checkin process was warm and welcoming. Keily searched for a nicer room for us than the one to which we had been assigned. The room was fresh and comfortable with a lovely view of the pool area. The pool is prettier than expected for an airport location. The small convience store in the lobby was great for fresh sandwiches and muffins and the prices were reasonable.

  • Liked — great convenience store/cafe
  • Disliked — not in walking distance of anything else
  • Stayed January 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank simonthecellar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review, December 5, 2016
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northern maine
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed January 13, 2007

I arrived on a flight about 9:30 in the evening. The check-in was swift allthough very impersonal. I received a room on the 8th floor. The room was very comfortable, well lit and clean. I went to the lounge and found the service to be outstanding, with Robert paying close attention to everyone at the bar. My only complaint during the stay was the wait staff at the restaurant for breakfast. I sat for a good 10 minutes before I finally got the attention of a waitress. I asked if she was my waitress and she answered " I can be". Some of the waiters hung around the reception area talking with the Manager on duty. Where I come from, waiters wait on tables and make sure guests are satisfied and the managers make the rounds to the tables offering refills and small talk. These folks all need an attitude readjustment. I arrived around 8:30 and found the scrambled eggs nearly depleted and old. While I was there no one restocked any of the food bins. The checkout process was smooth and the billing accurate. The shuttle drivers to and from the airport were great and couldn't be more helpful. I paid 209.00 for this stay, a tad hefty but very competitive with most upscale properties in the area on this date.

  • Liked — The room was very comfortable to be in.
  • Disliked — The poor food and service at breakfast.
  • Stayed January 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank spudpicker1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review, December 5, 2016
Thank you
Report response as inappropriate
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Florida
Level Contributor
106 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed December 15, 2006

We live only about a half hour from the hotel, but needed a hoteal near the Kravis Center for the weekend, so we booked the PBI Hilton.

Positives: The staff is really excellent! The property is lovely! There is a decent pool, workout room, business center and wireless internet.

Negatives: It's not the newer style propery with a fridge and microwave in the room and a lounge area with coffee and snacks. On our stay they had just painted something in the hallway outside our room and it smelled (personal peeve). They just opened a posh new lounge...on our 1st night the music was so loud I could not sleep; Unnoticable the 2nd night.

Dining: Is a mixed bag of values. One night we had an "early bird" dinner that was good and a good value. Next day the breakfast buffet was just so so.

Summary: yes, it is an older property but it is well maintained, and the staff is excellent, so you can bank on a happy stay.

  • Liked — Staff Service
  • Disliked — No Fridge, microwave or laundry facilities.
  • Tips/Secrets — It's easy direct access to downtown West Palm Beach
  • Stayed December 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank ellwooddiesel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review, December 5, 2016
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed November 11, 2006

Stayed here for a funeral in November 2006. Can't say enough about this place. Staff were very helpful and accomodating. Best hotel food I've had in a while. Outdoor pool and bar are great.

  • Liked — Food
  • Disliked — Plane noise
  • Stayed October 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Hounder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review, December 5, 2016
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Virginia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 22, 2006

Spent one night down in Palm Beach and had an early flight out the next morning so we chose to stay the Hilton Palm Beach Airport. We weren't disappointed - the room and bathroom were very clean and we had no complaints regarding the service. Didn't eat at the restaurant so I can't comment on the food. The hotel is about a five minute drive to PBI and they provide a 24hr shuttle which is a plus. Also the location of the hotel is ideal because it is right off of I-95.

  • Stayed May 2006, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank mhsemmes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review, December 5, 2016
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Palm Beach Airport

Property: Hilton Palm Beach Airport
Address: 150 Australian Ave, West Palm Beach, FL 33406-1473
Phone Number:
Location: United States > Florida > West Palm Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in West Palm Beach
#6 Business Hotel in West Palm Beach
#11 Family Hotel in West Palm Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Palm Beach Airport 3.5*
Number of rooms: 245
Official Description (provided by the hotel):
Located minutes from the Palm Beach International Airport, Cityplace and the Palm Beach County Convention Center our lakeside setting provides a resort atmosphere with a Tiki bar and starbucks favorites. Complimentary 24 hour airport shuttle service and WiFi available to all our guests. ... more   less 
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Also Known As:
Hilton Palm Beach Airport Hotel West Palm Beach
Hilton West Palm Beach
West Palm Beach Hilton

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