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“Great Place To Stay Near Airport”

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Hilton Palm Beach Airport
Ranked #7 of 34 Hotels in West Palm Beach
Certificate of Excellence
Reviewed December 4, 2013

Nice hotel centrally located to everything we needed to get to. Next to the airport but quiet enough that you don't notice. Pool, restaurant and lounge were all great. Rooms were cozy and clean. Service and staff were good. Full control over room temperature which seems to be rare these days. We were there for a week and would stay there again.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Jeffrey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MattKaniff, Director of Sales at Hilton Palm Beach Airport, responded to this reviewResponded December 12, 2013

Thank you for taking the time to post your experience. Glad you enjoyed your long stay with us and I hope to see you back again...

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1,004 - 1,010 of 1,233 reviews

Reviewed December 3, 2013

Lobby is clean and efficient. Renovation is needed in the room, bathroom has some mold, bottom of the front door has a big a big gap about 1.5" between carpet, therefore it is not quiet. Furniture, carpet and wall have scuff marks, and need update. Overall Hilton Hotel is aged and outdated.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank lialim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MattKaniff, Director of Sales at Hilton Palm Beach Airport, responded to this reviewResponded December 12, 2013

Thank you for your observations and we are taking them into consideration. Please, come back soon...

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 2, 2013

I booked a room with two double beds on line. When I arrived at the hotel, they had booked a room with one king bed. The woman at the front desk said "I don't know why they put you in a room with one king bed, but we can give you a roll away." At the time I was exhausted and agreed to the roll away. After receiving the roll away and thought about my original reservation not being fulfilled, I decided this was unacceptable and decided to check out of the hotel. I spoke to the manager at the front desk and made her aware of my discontent with what had happened and she said "Let me move some things around for you." My response was "Why couldn't you do this when I checked in instead of making me go through all of this?" I didn't receive much of a response aside from an attitude problem with the manager. I insisted we check out and stated I WILL NOT PAY A CANCELLATION FEE as it was not my fault your hotel could not meet the accommodations I had booked on line. There was little the manager could do at this point to change my mind. Offering me free breakfast and $20 off my room rate accompanied with a poor attitude was not something I was willing to accept.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Stephen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MattKaniff, Director of Sales at Hilton Palm Beach Airport, responded to this reviewResponded December 12, 2013

Thank you for taking the time to share your experience. i have alerted the proper departments to your challenge. We hope to see you back with us to give us another try...

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Reviewed November 29, 2013

Kudos to all your staff who assisted me beginning with Ms. Alexandra Morales, my banquet event planner. She was so gracious, calm and accommodating. Ms. Stephanie Wycoff was also fabulous in honoring our contract which was very confusing because of staff changes before she took over. She acted professionally, accommodating, experienced and also, helped me feel calm in the storm of a huge and successful Serenity in the Sun XXXII convention. The gentlemen who set up our banquet also went above and beyond, dealing with last minute changes in set up (As did all of your staff). We definitely would like to return next year. As soon as we have the dates I will call and book. Respectfully, Heidi Stefan, BA Hotel Liaison Serenity in the Sun XXII

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Heidi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MattKaniff, Director of Sales at Hilton Palm Beach Airport, responded to this reviewResponded December 1, 2013

Thank you for taking the time to post your experience and we are so happy you had such an enjoyable experience. I will let the staff know how much you enjoyed them. Have a wonderful evening... Thanks, again

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Reviewed November 26, 2013

This was one of the better hotels that I have stayed at. I loved the fact that they had a hotel shuttle to and from the airport. The staff were all friendly and helpful. Would definitely stay at again.

  • Stayed: November 2013, traveled solo
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Review collected in partnership with Hilton Hotels & Resorts
Thank Twyila B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MattKaniff, Director of Sales at Hilton Palm Beach Airport, responded to this reviewResponded November 27, 2013

Thank you for posting your experience and I am glad you enjoyed your stay. Please, come back to see us again when you are back in town.

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Reviewed November 21, 2013

We arrived in to the palm Beach Airport at 12:00 Pm and the hotel was a short 2 minute drive and they offered free shuttle service. The pool was lovely next to the waterways and had a bar next to it with Reggae music playing. Very convenient to I-95 and downtown Palm Beach.

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank rsfshelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MattKaniff, Director of Sales at Hilton Palm Beach Airport, responded to this reviewResponded November 23, 2013

Thank you for taking the time to post your experience... I am so happy you enjoyed your stay and our relaxing poolside tiki bar. I hope you come back and stay with us again soon...

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Reviewed November 16, 2013

I wanted a hotel as close to PBI because of an early departure the next day. This fit the bill. After a long drive I didn't want to go back out again so I decided to eat my dinner there. Worked out to be a good option. Sat st the Tiki bar next to the pool for dinner. Seafood sald was not what I expected, it was better. Meet some other single travelers and we had a great evening. Staff was very accommodating. I requested a room on a lower floor and they were able to get me on the second floor. Asked to bartender to make me a drink that suited my taste and he did. I would stay again if I used PBI as my airport for Flordia.

  • Stayed: November 2013, traveled solo
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Review collected in partnership with Hilton Hotels & Resorts
Thank Nancy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MattKaniff, Director of Sales at Hilton Palm Beach Airport, responded to this reviewResponded November 20, 2013

Thank you for your great comments and I am glad you enjoyed your stay and our amenities! Please, come back and stay with us again... safe travels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Palm Beach Airport

Address: 150 Australian Ave, West Palm Beach, FL 33406-1473
Phone Number:
Location: United States > Florida > West Palm Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in West Palm Beach
#6 Business Hotel in West Palm Beach
#11 Family Hotel in West Palm Beach
Price Range: $143 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Palm Beach Airport 3.5*
Number of rooms: 249
Official Description (provided by the hotel):
Located minutes from the Palm Beach International Airport, Cityplace and the Palm Beach County Convention Center our lakeside setting provides a resort atmosphere with a Tiki bar, starbucks favorites, and saucy ribs from Tony Romas. Complimentary 24 hour airport shuttle service and WiFi available to all our guests. ... more   less 
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Also Known As:
Hilton Palm Beach Airport Hotel West Palm Beach
Hilton West Palm Beach
West Palm Beach Hilton

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