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“`Staff were very helpfull”

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Holiday Inn Palm Beach-Airport Conference Center
Ranked #15 of 34 Hotels in West Palm Beach
Reviewed November 26, 2012

We stayed here for two nights it was much better than we had expected.The rooms were clean and adequate it was good value for money and close to the airport which was what we needed..
More importantly the staff cold not do enough for us they were really helpful and even stored our luggage for us for a week while we went to the Bahamas.
All in all it was a very pleasant experience and we would recommend this hotel

  • Stayed: November 2012, traveled as a couple
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Thank Noni H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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405 - 411 of 588 reviews

Reviewed November 19, 2012

I was only here for 2 nights, but this hotel is ideally located near both the airport and off Downtown area with complimentary shuttle service to both. The restaurant is good and bar is quite lively, both have good food and excellent drinks. Pool area was nice with new chairs. Fitness center looked to be new or at least in great shape. Staff was amazingly friendly. I was greeted each time I walked by the front desk. As some of the previous comments, I consistently saw a manager walking around the hotel. It was a nice to see managers take pride in there jobs. If you are in the area, don't miss this gem, especially for the price.

Room Tip: NIce downtown view on higher floors. You can even see the ocean.
  • Stayed: November 2012, traveled on business
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Thank Noway M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2012

Stayed at this HI on the 28 October. Scott on the Front Desk ( Not the one who gets mentioned all the time I understand?) was very courteous and granted our wish of a high floor room with an airport view, Room 1007 was just the job. There was a train track next door but other than one occasion in the evening, we were not disturbed.

There was a friendly bar with a smiling barmaid, there was a happy hour plus beers priced at a reasonable level, the bar food was good as well.

Very easy access by road to the I95.

All in all, we had a great stay and will definitely stay again.

Room Tip: If you like to watch the planes flying about, room 1001 through to 1011 (or equivalent on other high...
  • Stayed: October 2012, traveled with friends
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Thank Ian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2012

i went to florida for a family party. I always stay here when in Palm Beach. I was a little disappointed that Bill the manager wasn't there. And never seen the new manager. Everytime we stayed there we always seen Bill or Frank. We were glad that Lisa the bartender was still there. i was nice to see a familar face.
I had a little problem checking out. They charge me twice for staying. when i confronted them they correct their mistake.

  • Stayed: October 2012, traveled with family
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Thank donna1122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2012

The room was clean and completely adequate. We just spent one night for doctor appointments. We had easy access to the major highways. The hallways were a little dingy. New carpet and better lighting would go a long way. Check in and out was seamless. There was plenty of parking but it was a bit of a walk. The saff was friendly. There is a lounge and restaurant on the primises.

  • Stayed: October 2012, traveled on business
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Thank KENTW302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManager1301, General Manager at Holiday Inn Palm Beach-Airport Conference Center, responded to this reviewResponded November 1, 2012

Dear Kentw302,
We appreciate you taking time to give us your feedback. I'm glad you mentioned the hallways, because we are in the process of replacing the corridor carpeting on each floor by the end of this year. We want to make sure the hotel stays fresh, cleaned, and updated for our guests. If your travels bring you back to the West Palm Beach area in the future, we would love for you to experience the new corridors. Again, thank you for your comments.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 27, 2012

Christine at the front desk was very helpful! Also spoke fluent Spanish in addition to English , very helpful for the area. She was also able to suggest places to eat, where they were, and fun things to do in town. I look forward to coming back.

  • Stayed: August 2012, traveled with friends
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Thank Micheal K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2012 via mobile

Staying most of the time at IHG hotels, I selected this one as I needed to be in the neighborhood. It is as expected, a bit old, basic service but still the standard of HI. Staff is friendly but not very skilled. Easy access close to the I95 and plenty parking in front. Not for fun but for short business stay it's ok.

  • Stayed: October 2012
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Thank MPH010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Palm Beach-Airport Conference Center

Address: 1301 Belvedere Rd, West Palm Beach, FL 33405-1011
Phone Number:
Location: United States > Florida > West Palm Beach
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in West Palm Beach
#12 Family Hotel in West Palm Beach
Price Range: $85 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Palm Beach-Airport Conference Center 3.5*
Number of rooms: 199
Official Description (provided by the hotel):
Discover all that West Palm Beach has to offer at the convenient, comfortable and affordable 199 room, Holiday Inn Palm Beach Airport Hotel. You are in the heart of all the excitement, shopping, dining, entertainment, the arts, golfing, and business. Located just off I-95, a half a mile from the Palm Beach International Airport (PBI) and minutes away from The Palm Beach County Convention Center, The Kravis Center, Cityplace, Downtown Clematis, Palm Beach and surrounding golf courses you will spend less time traveling and more time enjoying your visit. ... more   less 
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Also Known As:
Holiday Inn Palm Beach Arpt - Conf. Hotel West Palm Beach
Holiday Inn West Palm Beach
Holiday Inn Conf Center
West Palm Beach Holiday Inn

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