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Holiday Inn Palm Beach-Airport Conference Center
Ranked #15 of 34 Hotels in West Palm Beach
Branford, Connecticut
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Family party”
Reviewed November 6, 2012

i went to florida for a family party. I always stay here when in Palm Beach. I was a little disappointed that Bill the manager wasn't there. And never seen the new manager. Everytime we stayed there we always seen Bill or Frank. We were glad that Lisa the bartender was still there. i was nice to see a familar face.
I had a little problem checking out. They charge me twice for staying. when i confronted them they correct their mistake.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank donna1122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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585 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Dutch first
  • English first
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  • Korean first
  • Portuguese first
  • Spanish first
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English first
Charleston, West Virginia
Level 5 Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed October 30, 2012

The room was clean and completely adequate. We just spent one night for doctor appointments. We had easy access to the major highways. The hallways were a little dingy. New carpet and better lighting would go a long way. Check in and out was seamless. There was plenty of parking but it was a bit of a walk. The saff was friendly. There is a lounge and restaurant on the primises.

  • Stayed October 2012, traveled on business
    • Value
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Helpful?
Thank KENTW302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManager1301, General Manager at Holiday Inn Palm Beach-Airport Conference Center, responded to this review, November 1, 2012
Dear Kentw302,
We appreciate you taking time to give us your feedback. I'm glad you mentioned the hallways, because we are in the process of replacing the corridor carpeting on each floor by the end of this year. We want to make sure the hotel stays fresh, cleaned, and updated for our guests. If your travels bring you back to the West Palm Beach area in the future, we would love for you to experience the new corridors. Again, thank you for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
1 review
Reviewed October 27, 2012

Christine at the front desk was very helpful! Also spoke fluent Spanish in addition to English , very helpful for the area. She was also able to suggest places to eat, where they were, and fun things to do in town. I look forward to coming back.

  • Stayed August 2012, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
Thank Micheal K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine, California
Level 6 Contributor
102 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed October 27, 2012 via mobile

Staying most of the time at IHG hotels, I selected this one as I needed to be in the neighborhood. It is as expected, a bit old, basic service but still the standard of HI. Staff is friendly but not very skilled. Easy access close to the I95 and plenty parking in front. Not for fun but for short business stay it's ok.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
Thank MPH010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bartlett, Tennessee
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 17, 2012

This hotel is only a couple minutes from the airport and you'd never know. Very quiet. Staff was very courteous and greeted me as soon as I came in the lobby. There was some type Latin music group checking in ahead of me and they were all very busy. But, took the time to acknowledge me. This meant a great deal. Room was very clean as expected. They have a restaurant and lounge on site, prices are very reasonable for a hotel. They have a free shuttle to the nearby City Walk district as well as the airport. Only drawback, if you don't want to eat at the IHOP down the street or the City Walk entertainment district, you're kind of limited on meals.

  • Stayed October 2012, traveled as a couple
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Helpful?
Thank Bluestang40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManager1301, General Manager at Holiday Inn Palm Beach-Airport Conference Center, responded to this review, October 19, 2012
Thank you for the wonderful comments about your recent stay. The staff work extremely hard to acknowledge each and every guest. Besides our Polly's Cafe' restaurant, we will soon have another restaurant opening next door for your convenience. We will look forward to your next visit, where once again we can deliver the kind of service you should expect from the Holiday Inn West Palm Beach Airport!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 17, 2012

This staff can function on a completely different level. It was amazing how they maneuvered through a typical day that was nothing short of fantastic service. Multitasking is a breeze for them without error. They go well beyond the call of duty and make you comfortable from the moment you walk in the lobby. Scott & Lil, hats off to both of you – GREAT job and you love what you do, imagine that!

Room Tip: Ask for the 11th and the 12th floor facing the ocean. Nice view East side of property.
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  • Stayed October 2012, traveled on business
    • Value
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Helpful?
Thank Karl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManager1301, General Manager at Holiday Inn Palm Beach-Airport Conference Center, responded to this review, October 19, 2012
We appreciate your review; and pleased that your hotel experience was wonderful. I will ensure that both Scott and Nil receives the recognition they deserve and look forward to your next visit. Thank you for your comments!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Griffith, Indiana
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 16, 2012

After receiving an attitude at La Quinta we chose this hotel.It was GREAT and after all the bad reveiws of the other hotel I'm glad.they honored our coupon,were friendly and it was one of the nicest rooms of our week long road trip

  • Stayed October 2012, traveled as a couple
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Helpful?
Thank Dday68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Palm Beach-Airport Conference Center

Property: Holiday Inn Palm Beach-Airport Conference Center
Address: 1301 Belvedere Rd, West Palm Beach, FL 33405-1011
Phone Number:
Location: United States > Florida > West Palm Beach
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in West Palm Beach
#12 Family Hotel in West Palm Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Palm Beach-Airport Conference Center 3*
Number of rooms: 199
Official Description (provided by the hotel):
Discover all that West Palm Beach has to offer at the convenient, comfortable and affordable 199 room, Holiday Inn Palm Beach Airport Hotel. You are in the heart of all the excitement, shopping, dining, entertainment, the arts, golfing, and business. Located just off I-95, a half a mile from the Palm Beach International Airport (PBI) and minutes away from The Palm Beach County Convention Center, The Kravis Center, Cityplace, Downtown Clematis, Palm Beach and surrounding golf courses you will spend less time traveling and more time enjoying your visit. ... more   less 
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Also Known As:
Holiday Inn Palm Beach Arpt - Conf. Hotel West Palm Beach
Holiday Inn West Palm Beach
Holiday Inn Conf Center
West Palm Beach Holiday Inn

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