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Reviewed July 19, 2019

This property is meticulously well maintained both inside and outside. The staff is professional, courteous, and efficient. The hotel shuttle van service is a very helpful amenity. The vehicle is very clean and well maintained.

Date of stay: July 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank TomKeyWest
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rick N, Director of Sales at Best Western Palm Beach Lakes, responded to this reviewResponded July 24, 2019

Thank you Tom for a great review. Glad you enjoyed your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2019 via mobile

I stayed here with my husband and toddler. The staff was courteous. The room was clean and updated. The courtyard is gorgeous. It's very close to the outlet mall and only about 15 minutes from downtown and maybe 20 minutes from the closest beach.

Date of stay: June 2019
Trip type: Traveled with family
Thank Althea R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AstridDawson, Sales Manager at Best Western Palm Beach Lakes, responded to this reviewResponded June 19, 2019

Thank you for sharing your experience, we are glad to hear that your family had a pleasant stay. Hope you come back and visit us again soon.

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Reviewed June 13, 2019

Not sure if I would stay here with just my family, but we were there for a baseball tournament and all of the families were staying there so that made it better. Breakfast was okay....waffles were very good. Coffee available 24/7. Staff was very friendly. Only negative about the room was the light outside the room and the curtain didn't block it out totally so kept the room sort of lit. Size of room was good and plenty big enough for my me, my wife and my son.

Room tip: Get a room on the bottom floor facing the pool.
Date of stay: June 2019
  • Trip type: Traveled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Michael B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AstridDawson, Sales Manager at Best Western Palm Beach Lakes, responded to this reviewResponded June 17, 2019

Thank you for your feedback. We are glad you had a pleasant stay.

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Reviewed June 10, 2019 via mobile

I stayed in April with my family since it was close to the airport. Check in was fast. Room was very clean. I have a two year and we had to push the bed against the wall since she moves around alot while sleeping. Usually you would have who knows what underneath the beds but this room was super clean. The grounds area around the hotel were very beautiful and well kept. You could tell they take pride in their work. The pool was very spacious. Breakfast was good. Overall the service and cleanliness was top notch.

Date of stay: April 2019
Trip type: Traveled with family
2  Thank team_jdmcivic
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rick N, Director of Sales at Best Western Palm Beach Lakes, responded to this reviewResponded July 10, 2019

Thank you team_jdmcivic for the kind review. Glad you enjoyed your stay.

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Reviewed May 13, 2019

Rooms were spacious with comfortable beds. A lovely property located right across a shopping center with lots of restaurants. We actually walked for dinner.
It was surprisingly quiet at night even with the closeness to the roads and shopping mall.
Breakfast was good and the staff were very kind and helpful.
If you don't mind open your room door to the outside/parking lot, then this is a good hotel to stay. We only stayed one night and It was very good overall.
We'd stay again.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank Moana F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rick N, Director of Sales at Best Western Palm Beach Lakes, responded to this reviewResponded May 14, 2019

Thank you Moana for the kind review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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