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“Great Stay”

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BEST WESTERN Palm Beach Lakes Inn
Ranked #8 of 34 Hotels in West Palm Beach
Certificate of Excellence
Reviewed April 22, 2014

My wife and I stayed at the W. Palm Beach Lakes location and enjoyed our stay. In particular, the clean rooms, fresh linens, especially the entire service staff , and even the managers were involved with our good experience. The breakfast food was all fresh, all good, and the coffee was just right. What more need I say. Terry P.

  • Stayed: April 2014, traveled as a couple
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Thank Terry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes Inn, responded to this reviewResponded April 25, 2014

Dear TerryP,
Thank you for your top review. I am glad you enjoyed our clean rooms, staff and the breakfast offerings. We hope to host a future stay of yours.
Regards,
Michael Clark

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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564 - 570 of 1,022 reviews

Reviewed April 21, 2014

We stayed overnight prior to departing from PBI. This is an old school traditional hotel - if you look really closely you can certainly see signs of age. As an example, some of the electrical outlets were loose fits for some of our items. However, it is exceptionally clean and the service at the front desk is exemplary. The lobby is airy and well lit and is the home of the (adequate, but not great) free breakfast.

While the room itself we had wasn't anything to write home about, as I remarked above, it was spotless and the beds and pillows were comfortable. Microwave and mini fridge. The room entries are from inside the courtyard, which is definitely a nice touch.

Oh, yes, the courtyard. Absolutely fabulous. Large, lush, well maintained. I wouldn't mind hanging out there - pool, gas grill, large outdoor chess set (1 - 2 ft high pieces), a wide variety of plants (many with plaques). For our purposes and the price, this was a home run. I would definitely return if I had the need without hesitation.

Lastly, I mentioned it briefly and my interactions were few, but the front desk staff were professional, friendly and helpful. The icing on the cake.

  • Stayed: April 2014, traveled with family
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Thank davcmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2014

My husband and I were passing by and needed a place to stay for the night. We chose this hotel because it had good reviews and we were not disappointed. The staff was friendly and helpful, and the rooms were nice and clean. The room had a fridge and a microwave. We had a comfortable and quite sleep. They also had a great pool with many beach chairs. The pool area was beautiful and had other interesting activities around, like an enormous set of chess. It also included breakfast. There wasn't much vegan options, so we just had a bagel with jelly and coffee. The other things they had was some fruit, toast, sweet cereal, waffles, and hard boiled eggs. The West Palm Beach outlet mall is right across the street and Target is next door.

  • Stayed: April 2014, traveled as a couple
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Thank VeganTravellers2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes Inn, responded to this reviewResponded April 25, 2014

Dear VeganTravellers2,
Wow I really appreciate your top review and will be sure to share it on our TripAdvisor wall. We are glad you found our convenient location mixed with friendly staff and breakfast offerings a treat. Please stay with us again.
Regards,
Michael Clark

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2014

Hotel was very clean and well kept. However, we called day before our trip to confirm if a shuttle would be going to the auction which was our purpose for going. Were told YES there was a shuttle. Get there - great confusion around the shuttle and ended up having to pay $80 a day to go to the fairgrounds by cab. We were never given a reasonable answer for there not being a shuttle. I would have had no problem paying more than the $20 per room shuttle fee to get to the venue. Why is this hotel on the Barrett Jackson recommended list when no way of getting there. Very disappointed and did spoil the start of our holiday. We took the Hawthorne Suites van one night when the BW one was not available and the driver confirmed that they shuttled guests as no charge. An explanation would be much appreciated. Will also be connecting the Barrett Jackson people as to why your hotel is on their list.

Room Tip: Pool side is the best
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  • Stayed: April 2014, traveled as a couple
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Thank Judy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2014

While the pool area appears nice, some woman who worked there kicked me off the patio because they are "doing a photo shoot and the pool is closed". I believe they could have been considerate enough to tell us at check in that we would be confined to our rooms for an undetermined amount of time. While the rooms are nice and upgraded, there is no sound proofing so as the staff wheel their carts around and people pass with their bags you will inevitably hear them coming from the other end. Not a great place if you want to actually sleep in.

  • Stayed: April 2014
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Thank Thosbg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes Inn, responded to this reviewResponded April 21, 2014

Dear Thosbg,
Thank you so much for your review. I am glad you enjoyed our lovely newly renovated rooms. We did have a photo shoot for the day in question and forgive me if you did not see the various signs displayed throughout the hotel. The lovely pool was closed for just 15 minutes but quickly opened up just after the shoot and please excuse the interruption. With so many enhancements to our hotel we had to convey the changes to our guests to get a better true look at the property. Please offer us another opportunity to wow you with the hotel.
Regards,
Michael Clark

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Reviewed April 17, 2014

We stayed at Best Western because it was convient to where we were going. The grounds are beautiful, lots of Palm Trees and kept very spotless. The pool was imaculately clean and the grounds also. The rooms were cleaned everyday and the free breakfasts were very good. A nice variety and again convenient that we didn't have to run out to a restaurant everyday. There was a laundry facility on the premises so we were able to go home with clean clothes and not a bag of dirty ones. I would definitely recommend this hotel for anyone thinking of staying in the W. Palm Beach area.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Best Western
Thank Y9282PMmaryc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes Inn, responded to this reviewResponded April 21, 2014

Dear Y9282Mmaryc,
Thank you for your top review. I am happy you enjoyed our lovely tropical grounds and well maintained rooms. With great dining and shopping choices so close why stay anywhere else. Please visit us again.
Regards,
Michael Clark

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Reviewed April 12, 2014

A very clean hotel with a wonderful staff. Ready to help with every detail. We always try to stay at Best Westerns because our dog travels with us and they are great places for dogs. Rooms always smell fresh and are really clean. Some of them even give little doggie bags with food, water & treats which our dog appreciates.

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Shirley K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes Inn, responded to this reviewResponded April 21, 2014

Dear Shirley K,
Wow I truly enjoyed your top review of our hotel. I am especially fond of Senior Reviewers for Tripadvisor having such wonderful things to say about our hotel. We welcome you and your Doggies Family back again soon.
Regards,
Michael Clark

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Palm Beach Lakes Inn

Address: 1800 Palm Beach Lakes Blvd, West Palm Beach, FL 33401-2023
Phone Number:
Location: United States > Florida > West Palm Beach
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in West Palm Beach
#8 Business Hotel in West Palm Beach
#10 Romantic Hotel in West Palm Beach
#10 Family Hotel in West Palm Beach
Price Range: $119 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Palm Beach Lakes Inn 2.5*
Number of rooms: 135
Official Description (provided by the hotel):
The Best Western Palm Beach Lakes offers 135 spacious and comfortable rooms, each with one King or two Queen beds. Popular Poolside rooms are available as well as non-smoking rooms. We have just completed upgrading the majority of our rooms with all new furnishings & amenities 135 well appointed interior and courtyard guest rooms Individually Controlled HVAC's Microwave and Refrigerator in all rooms Continental breakfast served daily Variety of fine restaurants within minutes of hotel Queen Beds Remote Control Cable TV in all rooms Free Showtime and ESPN Target store next door AM/FM alarm clock/radio Coffee maker Hairdryers High-Speed Internet Free Pass to nearby fitness facility ... more   less 
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Also Known As:
Best Western Palm Beach Lakes Hotel West Palm Beach
Best Western West Palm Beach
West Palm Beach Best Western

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