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“Great Hotel and Service!!” 4 of 5 bubbles
Review of BEST WESTERN Palm Beach Lakes

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BEST WESTERN Palm Beach Lakes
Ranked #8 of 35 Hotels in West Palm Beach
Certificate of Excellence
Los Angeles, California
Level Contributor
315 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
“Great Hotel and Service!!”
4 of 5 bubbles Reviewed March 6, 2013

This BW has a great location!!! The hotel has had some recent renovations and upgrades. However; the doors and locks are weak, as I had complained to front desk!! As a BW Diamond Elite Member and avid So. Fl., wreck diver, use this hotel on a regular basis!!

Front Desk Personnel and management is always Friendly and Courteous!!

Room Tip: Continental Breakfast is OK--
See more room tips
  • Stayed December 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Windman69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review, March 13, 2013
Dear Windman69,

Thank yo so much for your great review of the Best Western Palm Beach Lakes. We pride ourselves on the great service we offer all of our guests and truly appreciate a fine review from a Senior TripAdvisor reviewer as well a Diamond Elite member.

Please visit us again.

Regards,

Michael Clark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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887 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (194)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Orlando, Florida
1 review
3 of 5 bubbles Reviewed March 1, 2013

Older Hotel, showing it's age. Beds were okay but were worn and could use replacing. Hotel was nearly full and the courtyard pool area were rather noise from inside room. Next stay would ask for outside room.
Staff was great, friendly and helpful attentive to guest needs. Overall experience was good, would consider staying there again

Room Tip: Inside rooms are noise if pool is busy, Outside rooms would be quiter.
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  • Stayed February 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Gentech_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review, March 5, 2013
Dear Gentech_13,

Thank you for your review and we truly appreciate your kudos to our staff. It is a pleasure receiving so many positive reviews about our staff and feel we are fortunate to have such a great team. Our breakfast room has been recently expanded as well as being enhanced to better serve our loyal guests. Please visit us again as we continue to update and improve the hotels facilities.

Warmest Regards,

Michael Clark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, British Columbia, Canada
1 review
4 of 5 bubbles Reviewed February 28, 2013

We stay at Palm Beach Lakes Best Western when we come to the area to visit family. This time we stayed for 2 weeks. Our room was large and faced the pool. Their pool area and gardens are very nice. There was remodelling going on in their breakfast area but did not interfere with the breakfast itself. We did have some noise problems during several nights as there was a large group that liked to sit by the pool late into the night. Otherwise we were satisfied with our stay and will probably return in July when we are in the area again.

  • Stayed February 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Riitta I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review, March 1, 2013
Dear Riitta l,

Thank you for your great review. We are glad you found the room spacious and the views of the grounds and pool area lovely as well. Many guests enjoy the tropical ambiance of the large pool area and forgive the noise level as this is a popular feature of our hotel. The Breakfast room expansion and enhancements have been completed and we look forward to your visit in July.

Regards,

Michael Clark
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Hotton, Belgium
1 review
4 of 5 bubbles Reviewed February 28, 2013

Wonderful place, beautiful garden, friendly staff(especially Richard the shuttle driver).

Nothing to complain appart from:

- No opportunity to order a drink in the hotel, no opportunity to have a lunch on the beautiful terrasse of the hotel.

- Breakfast is really not enough furnished(espresso would be great, more cheese and assortment of food as well)

- An English breakfast until at least 10am would be nice.


But anyway we will come back next year with a friend´s couple.



Greetings




Simon et Dominique

Room Tip: Garden side for the rooms is really perfect!
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  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Simon d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review, March 1, 2013
Dear Simon d,

Thank you for your great review and mentioning the great staff here as well as our lovely tropical gardens. We will consider your other requests and please visit us again with your friends and family.

Regards,

Michael Clark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed February 18, 2013

We spent our new year's holiday, in this hotel, WE found it perfect, clean room, good american breakfast, sited close to downtown and very confortable. Adeguate price. We reccomand this hotel..............................

  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Gianni C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Fe, New Mexico
Level Contributor
249 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
3 of 5 bubbles Reviewed February 17, 2013

This is a good hotel that provides the basics. The rooms are clean and the staff is friendly. The complimentary continental breakfast is average for this level of hotel. This place is probably a bargain compared to other hotels given it's high rent location.

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jorden N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
murray123, General Manager at BEST WESTERN Palm Beach Lakes, responded to this review, February 19, 2013
Dear Jorden N,

Thank you for your nice review. Our staff works hard to make sure the rooms are spotless and are genuinely friendly. We like to think we are an excellent value for the area and we look forward to hosting your stay again.

Regards,
William Murray
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Palm Beach Lakes

Property: BEST WESTERN Palm Beach Lakes
Address: 1800 Palm Beach Lakes Blvd, West Palm Beach, FL 33401-2023
Phone Number:
Location: United States > Florida > West Palm Beach
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in West Palm Beach
#10 Family Hotel in West Palm Beach
#10 Romantic Hotel in West Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Palm Beach Lakes 2.5*
Number of rooms: 135
Official Description (provided by the hotel):
Newly renovated courtyard hotel offers 135 spacious and comfortable guest rooms, each with refrigerator and microwave. 60' Heated pool, landscaped courtyard, covered patio, picnic/grill area, guest laundry and business center. Free parking and wireless internet. Van service to Palm Beach International Airport, Downtown CityPlace, Convention Center and nearby shopping and restaurants (3 miles)is available at $20. Per room/per stay. Port of Palm Beach (Bahama Celebration Cruise)transportation is $25 per room/round trip. Complimentary deluxe continental breakfast is served from 6 to 9.30 A.M. Daily. AAA approved. Across the street from Palm Beach Outlets Shopping Center, next door to Target. Restaurants in walking distance. ... more   less 
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Also Known As:
Best Western Palm Beach Lakes Hotel West Palm Beach
Best Western West Palm Beach
West Palm Beach Best Western

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