The hotel is behind Best Buy. Nice lobby and the room was very nice. But... we could not sleep on the lumpy mattress. We even put it on the floor to see if that would resolve the problem with the support but to no avail. We turned the mattress over and sleep( not really slept) on the box spring.The pillows were horrible. Tried to sleep on the couch but it wasn't a pull-out and there no extra lines anyway. All night you hear toilets flushing. There were babies crying next door.
We were exhausted so didn't bother to call the front desk at 1:30am. The next morning we did speak to them and they were very gracious and offered to either send a refund or offered us a complimentary night. We decided to try again at another time hoping this room was just a fluke based on the great reviews of others. We will write another review after the second chance. The rooms are big and set up well.I didn't like the fuzzy TV in the bedroom and never used the kitchen area at all. Maybe this is good if you really need a suite but for someone who just wants a good nights sleep, it was horrible.
- Official Description (provided by the hotel):
- New All Suite hotel with very convenient location to businesses and local attractions, only 2.3 Miles from Palm Beach International airport and steps from the new Palm Beach Outlets. Whether you're embarking on a temporary assignment, or in need of a place to stay when relocating to West Palm Beach, Hawthorn Suites by Wyndham is the perfect hotel. Featuring one and two bedroom suites with fully-equipped kitchens with all utensils and a well lit work area with free WiFi and a 31" flat panel TV.We are serving free of charge a full hot breakfast daily. We invite you to come down to our Social Hour, three times a week in our Lobby, for a complimentary glass of wine, beer or soft drink together with selected snacks.Sign up for our Wyndham Rewards Program and benefit from Wyndham Hotels large network of participating point-redemption companies. ... more less
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- Also Known As:
- Hawthorn Suites By Wyndham West Palm Beach Hotel West Palm Beach
- West Palm Hawthorn Suites
- West Palm Beach Hawthorn Suites