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“Excellent service” 5 of 5 bubbles
Review of Hawthorn Suites by Wyndham West Palm Beach

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Hawthorn Suites by Wyndham West Palm Beach
Ranked #1 of 34 Hotels in West Palm Beach
Certificate of Excellence
Port Charlotte
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent service”
5 of 5 bubbles Reviewed November 19, 2013

This entire hotel is non-smoking, very clean and modern. Our room was excellent. We were amazed to find our suite had a full size kitchen and all the necessary items to cook meals. I made a note of this for our next visit to West Palm Beach. The staff went above and beyond to give directions, restaurant information and additional ice when we departed.

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarkMichael, Director of Sales at Hawthorn Suites by Wyndham West Palm Beach, responded to this review, November 27, 2013
Dear Michael M,
Wow what a fine review, thank you. I am happy to find you enjoyed our spotless clean all suite hotel. Please keep us in mind for your next trip and we hope you will enjoy your fully supplied kitchen as well or possibly go shopping at the new Palm Beach Outlet Mall just 1 block walk from our hotel, set to open Feb of 2014.
Regards,
Michael Clark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,237 reviews from our community

Traveler rating
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    27
    18
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505
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (131)
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English first
York, United Kingdom
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed November 18, 2013 via mobile

Stayed here for 2 nights on our way to Fort Lauderdale it was a lovely location rooms were amazing but need a car to go out as it's not down town would Deffo stop there again
The staff couldn't do enough for us and the breakfast was usual American food... Bagels and pancakes and eggs

  • Stayed November 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ladymaule
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarkMichael, Director of Sales at Hawthorn Suites by Wyndham West Palm Beach, responded to this review, November 27, 2013
Dear ladymaule,
Thank you for your "Beautiful" top review. I am glad you enjoyed our hotel and our breakfast. Please visit us again and keep in mind the new Palm Beach Outlet Mall Opens Feb of 2014 is just 1 block walk away from our hotel.
Regards,
Michael Clark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Opa Locka
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 13, 2013

The 2 bedroom suite was big and like being at home. The breakfast need more choices .The shuttle bus is also great when you come on a train.

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Delores J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarkMichael, Director of Sales at Hawthorn Suites by Wyndham West Palm Beach, responded to this review, November 27, 2013
Dear Delores J,
Wow I really appreciate your top review of our All Suite Hotel. I am happy you enjoyed your 2 Bedroom suite which is over 720 square feet. Please visit us again for some new exciting breakfast options.
Regards,
Michael Clark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed November 12, 2013

Stayed at the HS by Wyndham West Palm Beach for one evening with my kids and a friend. We were happily surprised from the moment that we arrived on the property just how nice it is from the entry area outside the hotel to the inside. The lobby is pretty and clean. The staff was friendly and helpful. The guest lounge and eating area is very pretty and the decor is nice, appears upscale without the costly hotel rates. The room was nice, spacious and clean. The only upset was the fact that they did not send us the roll away bed that we needed for our friend. Therefore, I had to put my son to sleep on the sofa so as not have our friend on the very small couch. Last but not least, there was a very rowdy, loud and annoying group of kids staying on our floor that was running up and down the corridors and slamming hotel doors late into the night and early morning. Therefore, all of us struggled to sleep. I was told in the morning that they had some sort of sport team staying on that floor. The front desk staff apologized for both the roll-a-way bed and the noise. She seemed sincere and I was grateful. The free breakfast is good and the cook and service staff were very friendly. Parking was a bit of a challenge because the hotel seems to lease parking space to TriWire Engineering and they have their service trucks taking up a lot of parking spaces. Overall, I think it offered a good value for our stay.

Room Tip: Ask for a room that is not by I-95.
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  • Stayed November 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ascenditravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarkMichael, Director of Sales at Hawthorn Suites by Wyndham West Palm Beach, responded to this review, November 14, 2013
Dear ascenditravel,
Thank you very much for the great review even with some challenges. I am glad to find the hotel staff and facilities overshadowed the roll-away and other guest noise issue. The trucks you mentioned are actually guests of ours who are engineers doing a small project and forgive us if parking was tight. We do offer a rules contract to all visiting sports teams regarding conduct and can assure you we will re-visit this agreement and refine our guidelines to better suite other guests needs. I appreciate you bringing this to my attention and please visit us again.
Regards,
Michael Clark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
97 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 bubbles Reviewed November 3, 2013

Great hotel, great staff!
Never been to such a good hotel. It is like a small flat. Friendly staff. Very close to a Best Buy store as well as Sears. Excellent hotel facilities and parking lot. Worth every single penny you pay for it. The room offers two king-size bed and a good and cosy living room.

Room Tip: King-sized beds!
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  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Johnny F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarkMichael, Director of Sales at Hawthorn Suites by Wyndham West Palm Beach, responded to this review, November 14, 2013
Dear JohnnyF,
Thank you for your 5 star review. We appreciate you recognition of all aspects of your stay from our staff, to our lovely facilities and our excellent value. Our one bedroom suites do offer 2 Queen beds or 1 King bed along with kitchen/living room and a fabulous bathroom. Please visit us again.
Regards,
Michael Clark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham West Palm Beach

Property: Hawthorn Suites by Wyndham West Palm Beach
Address: 301 Lamberton Dr, West Palm Beach, FL 33401-4851
Phone Number:
Location: United States > Florida > West Palm Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in West Palm Beach
#1 Romantic Hotel in West Palm Beach
#1 Business Hotel in West Palm Beach
#3 Best Value Hotel in West Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hawthorn Suites by Wyndham West Palm Beach 3*
Number of rooms: 112
Official Description (provided by the hotel):
New All Suite hotel with very convenient location to businesses and local attractions, only 2.3 Miles from Palm Beach International airport and steps from the new Palm Beach Outlets. Whether you're embarking on a temporary assignment, or in need of a place to stay when relocating to West Palm Beach, Hawthorn Suites by Wyndham is the perfect hotel. Featuring one and two bedroom suites with fully-equipped kitchens with all utensils and a well lit work area with free WiFi and a 31" flat panel TV.We are serving free of charge a full hot breakfast daily. We invite you to come down to our Social Hour, three times a week in our Lobby, for a complimentary glass of wine, beer or soft drink together with selected snacks.Sign up for our Wyndham Rewards Program and benefit from Wyndham Hotels large network of participating point-redemption companies. ... more   less 
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Also Known As:
Hawthorn Suites By Wyndham West Palm Beach Hotel West Palm Beach
West Palm Hawthorn Suites
West Palm Beach Hawthorn Suites

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