Stayed for business. Recently stayed at another Hilton Garden Inn in Salt Lake City which was GREAT!!!. The housekeeping here did not replace used items in rooms that belonged to my collegues. Staff was generally rude and seemed to be 'put out' by the customers. Then to top it all of my personal credit card was charged for my room; this happened even after I verified with the front Desk while staying at the Hotel that the direct bill (which was not properly set up upon arrival) had been fixed and my room will be properly billed to my company. I became aware of the charge on a Saturday afternoon, promptly callled the Hotel to learn that they cannot help me unitl a manager returns on Monday. I do not plan on ever patrionizing this establishemnt again expecially when many other Hotels are eager to please their customers. Based on my travel esperiences and a scale of 1 to 5 (5 being the best) I give them a 3.
- Official Description (provided by the hotel):
- Located just one mile from Palm Beach International Airport, Hilton Garden Inn West Palm Beach Airport has newly-renovated rooms. With stylish décor and in-room perks such as microwaves and mini-fridges, our hotel is a standout among Palm Beach Airport hotels. We're ideally situated near exciting attractions such as Downtown Palm Beach, City Place and Kravis Center. We even have a free shuttle to take you there. Stop by for a drink at our full service bar or enjoy free breakfast each morning at the Garden Grille. Stay productive while on the road with free WiFi and large workspaces with ergonomic seating in our modern hotel rooms. End your busy day in Palm Beach at our outdoor pool and terrace. ... more less
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- Also Known As:
- Hilton Garden Inn West Palm Beach Airport Hotel West Palm Beach
- Hilton West Palm Beach
- West Palm Beach Hilton