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“Clean, large rooms.”

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Hilton Garden Inn West Palm Beach Airport
Ranked #2 of 34 Hotels in West Palm Beach
Certificate of Excellence
GreenLeadersBronze level
Annapolis, Maryland
Level 6 Contributor
713 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
“Clean, large rooms.”
Reviewed October 29, 2011

This is a nice property. Rooms are large, clean, well appointed. Great bedding/linens, microwave and fridge. It is an airport, so there is not a lot to do around the hotel if you do not have a car. The shuttle will take you to the upscale City Place shopping area. Would have been lovely to sit on the veranda by the pool, in the shade, on the attractive furniture, enjoying a nice lunch but, they do not serve lunch. Only down side to the hotel in my opinion.

Room Tip: Pool side will be quiet. Other side has a busy street.
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  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank joburkholder1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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571 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
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English first
Wiley Ford, West Virginia
Level 3 Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 27, 2011

Stayed at this hotel on business for 3 nights in October 2011. Every single time but one, when I left my room, I could not get back in. Each time I returned, my room key would not work. Front desk suggested it was my fault for carrying it too close to my cell phone or credit card. When I told them I stayed in many, many other hotels and was smart enough to use my card, they ignored me. On several trips to the front desk with my three door keys to get them reprogrammed, other guests were having the same problems. I asked the front desk why all the loud talking was allowed 20 feet from my window, they explained it was the outside lounge. I explained it was also a hotel where people pay to get sleep and rest. They said it was no problem as the area closes at 11:00 p.m. I did not complain until 12:30 a.m. Staff was very unfriendly and rude. I stay in this area quite often on business and always book two rooms. I will not be back.

Room Tip: book a room away from the outside lounge.
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  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Terry26767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level 3 Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 26, 2011

What a great place! The hotel is located close to the airport (but no airplane noise at all) and it's only a 3-5 minute drive to CityPlace. The rooms are huge! High ceilings, modern furniture, big bathroom, even the desk chair is so fancy that it comes with a manual. The rooms are also equipped with a microwave, fridge, and coffee machine. The staff is great. The gentleman who works the front desk, Steve, couldn't have been more nice or professional and the rest of the staff including the people who work the bar/restaurant are great and really caters to the customer's needs. Their only knock is the gym. It's pretty small with only a few machines.

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johnhuhlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level 3 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 22, 2011

Lovely big rooms with microwave, coffee machine, fridge and ironong facilities. Comfortable beds with lovely linen. Great shower in the bathroom with a haridryer, all handy when it rains!
Easy to locate and less than 5 mins to the golf course. Breakfast was extra but many restaurants and delis nearby Gym faciltites were acceptable and the use of washers and dryers are a must in a golf dominant hotel. Speedy check out is great. The hotel was generally clean and quiet with knowledgable staff and a lovely pool area which would have been used had the weather been kind!

  • Stayed October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chrissy186364
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hollywood, CA
Level 3 Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 20, 2011

Holy Molee...what a crap hole ! I stay at Hilton properties about 20 times a month and this one takes the cake for pure filth....of any hotel I have stayed in. There is a Hampton Inn right next door that I have stayed at, that is not as bad. Don't be fooled by the updated lobby, looks very trendy. The A/C unit in my room was so unpredictable, didn't match the settings I put the temps to. Also, there are motion lights in the bathroom that go on every time you enter, even in the middle of the night, so you get a nice wake up light when you go to the bathroom unless you pee in the bed. Also, while you are trying to take a shower in the pitiful excuse of a shower with hardly any water pressure, the light turns off in the middle of your shower, so you have to feel around or wave your arms in the air to get it to turn back on. All requests made to the mgmt. to fix these things went unattended. Also, the carpet in the room had a slimy sticky feel to it, the furniture was in pitiful condition. I suppose since they have a banking training center right next door and the cruise port, its just a cattle call of company/vacation money...so they do not have to try and it SHOWS. Doesn't deserve to be in the HGI class....more like a motorcourt along the bad side of I-95.

Room Tip: Go to another hotel !
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  • Stayed October 2011, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chamsachamsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Carolina
Level 5 Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed September 29, 2011

This is a great hotel in an excellent location. Steve checked me in and provided excellent customer service. It was about 9:30pm and Steve was very prompt and friendly. Excellent employee. My room was very nice. The room was very clean. The hotel was very fresh. I will be back when I am in West Palm again.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AureliaSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota, Florida
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 18, 2011

My wife and I stayed at this hotel when we were looking to relocate from Denver to Florida. This is a business class hotel so it is impeccibly clean and the staff is very friendly and accomodating. Nice size rooms with mini-fridge, microwave, coffee maker. Pool area is nice and comfortable. Nice bar/lounge/restaurant with good food. Close to downtown West Palm Beach and ritzy houses on the coast. We only stayed here for one night, but this hotel is very nice. Not a destination resort, but for a few nights stay, you will not be disappointed. We met the General Manager, Ashley, and she is wonderful. So are all of the employees that we met. Good job Ashley. Kudos to this hotel. It is a good value for your money.

Room Tip: All non-smoking rooms but you can smoke outside by the pool.
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  • Stayed May 2011, traveled as a couple
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Helpful?
Thank JERANDVAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn West Palm Beach Airport

Property: Hilton Garden Inn West Palm Beach Airport
Address: 1611 Worthington Rd, West Palm Beach, FL 33409-6480
Phone Number:
Location: United States > Florida > West Palm Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in West Palm Beach
#2 Business Hotel in West Palm Beach
#3 Green Hotel in West Palm Beach
#8 Romantic Hotel in West Palm Beach
#13 Family Hotel in West Palm Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn West Palm Beach Airport 3*
Number of rooms: 100
Official Description (provided by the hotel):
Located just one mile from Palm Beach International Airport, Hilton Garden Inn West Palm Beach Airport has newly-renovated rooms. With stylish décor and in-room perks such as microwaves and mini-fridges, our hotel is a standout among Palm Beach Airport hotels. We're ideally situated near exciting attractions such as Downtown Palm Beach, City Place and Kravis Center. We even have a free shuttle to take you there. Stop by for a drink at our full service bar or enjoy breakfast each morning at the Garden Grille. Stay productive while on the road with free WiFi and large workspaces with ergonomic seating in our modern hotel rooms. End your busy day in Palm Beach at our outdoor pool and terrace. ... more   less 
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Also Known As:
Hilton Garden Inn West Palm Beach Airport Hotel West Palm Beach
Hilton West Palm Beach
West Palm Beach Hilton

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