*SCAM ALERT* I haven’t stayed at the Palm Beach Hibiscus B&B, but it appears to be a fine place to spend the night. However, our group of six locals did have dinner there last night with the house caterer, Leilani’s Catering.
Leilani takes only advance reservations and pre-orders over the phone. There are no written menus or price lists; it’s all done verbally. BEWARE. When the bill of goods came, we had been sold something entirely different than had been agreed to in advance.
We had pre-ordered five entrees with sides ($25 each), two appetizers ($10 each), and 2 desserts to split ($8 each). With 6.5% local sales tax, our check should have been $171.47 before tip.
Instead, Leilani handed us a bill for $285.00 – five “all-inclusive” dinners ($50 each, including two desserts that we hadn’t requested), one separate appetizer ($10), plus $25 sales tax at an inexplicable 9.6%. As we were about to miss the opening of a theater performance down the street, we unwisely and unhappily paid up and hurried out into the night.
My advice would be to enjoy your breakfast at this B&B but steer clear of any “specials” involving Leilani. If one does decide to sample her dishes, which are actually delicious and well-presented, insist beforehand on a written bill of sale and pay up-front for only what is included in the bill.
Bottom line: Our local crew can afford to pay for good food. But nobody likes to be ripped off.
- Official Description (provided by the hotel):
- Palm Beach Hibiscus is a charming boutique Bed and Breakfast with Key West style ambiance. A hidden tropical oasis in the heart of Downtown West Palm Beach. Conveniently located between City Place & Clematis Street, a short stroll to movie theaters, restaurants, nightclubs, shopping, art galleries, & specialty stores. Also, close to Palm Beach Convention Center, The Kravis Center, Norton Museum and the sandy shores of Palm Beach. The free trolley stops right at our door. Each of our well appointed guest rooms have their own private bathroom, some with claw foot tub or Jacuzzi bath. A hearty continental breakfast is served each morning in our dining room. Wireless Internet service and flat screen televisions enhance your room amenities. Enjoy the tropical atmosphere while sipping a favorite cocktail, glass of wine or beer. Choose a delicious appetizer or dinner from the new inspired menu at Our Backyard Bar at the Hibiscus. Come visit and experience extraordinary service from the staff. The Palm Beach Hibiscus is your home away from home whether on business, pleasure or simply looking for a staycation closer to home in West Palm Beach. ... more less
- Reservation Options:
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- Also Known As:
- Palm Beach Hibiscus Hotel West Palm Beach