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“Great food - good summer specials”
Review of Maison Carlos

Maison Carlos
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Ranked #58 of 668 Restaurants in West Palm Beach
Certificate of Excellence
Price range: $31 - $50
More restaurant details
Restaurant details
Good for: Business meetings, Romantic, Special occasions
Dining options: Late Night, Reservations
Dining style: Fine Dining
Florida
Level Contributor
82 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“Great food - good summer specials”
Reviewed June 19, 2014

Food is always good here and they have some good summer specials. Service is excellent and the menu changes frequently.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank PalmBeachGolfer44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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203 reviews from our community

Visitor rating
    154
    29
    9
    8
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Palm Beach, Florida
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Good restaurant, bad experience”
Reviewed June 9, 2014

This was our second visit to this restaurant with a couple of friends who had visited this restaurant a few more times in the past. Unfortunately, and to our surprise, on this occasion three of us did not have a good experience with the food we ordered.
There was only another table with a group celebrating a birthday,which was nice in that it
allowed us to enjoy our conversation without feeling that there was need for our table. I don't like to judge a restaurant on one visit, so we will give it another chance, for sure, next season.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Exkuirba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lanief123, Owner at Maison Carlos, responded to this review, June 10, 2014
Thank you so much for your feedback. So sorry we did not live up to our reputation on the evening you dined with us. We are not sure what wasn't to your liking as your review did not go into detail. We would have more than happy to try and remedy any issues at the time if they had been brought to our attention. We are very happy to hear you will give us another chance and hope your next visit is more pleasurable. Thank you again for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
alpharetta
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Great Restaurant”
Reviewed May 27, 2014

Carolos does an amazing job making everyone feel welcome and paying attention to all the little details. The food was also outstanding. We had a table of five so sampled a lot of different things. The clams casino and beet salad were particularly good as was the taste I had of Lobster Truffle Mac & Cheese. We do not live in the area so had not been to the restaurant for a quite a while. Love this place. It's the perfect size and has great ambience high quality food and a casual environment.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank maryb5519
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Beach, Florida
Level Contributor
106 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 94 helpful votes
“Reliable and wonderful”
Reviewed May 13, 2014

Located in a non-descript strip shopping center on Dixie Highway but that's all that's plain about this place. Great food, attentive service, one of the best restaurants in West Palm Beach. Worth a drive over the bridge from Palm Beach for a change of atmosphere. Charming host, delicious food - a real "find" in West Palm Beach!

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Travelpro33480
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Beach, Florida
Level Contributor
376 reviews
231 restaurant reviews
common_n_restaurant_reviews_1bd8 132 helpful votes
“What a disappointment”
Reviewed May 3, 2014

Our friend had spoken well of this restaurant and we decided to try it and went there with him last evening, some of the reviews on TripAdvisor were also very good so we were very, very disappointed with our meal.

The service and décor are nice and pleasant but the food was not even mediocre. My Vichyssoise was watery and had no flavor whatsoever, my husband's escargot was in this hot and spicy soup full of vinegar, I wonder who came up with that recipe! I ordered the veal piccatta and it was horrible, the veal had no taste at all and the sauce consisted of water, some wine and flour, it felt like, and tasted like, wallpaper glue, if we hadn't been with our friend I would had sent it back. The presentation was also vey poor with the veal set in top of some green beans soaking in that horrible lumpy sauce. My husband had their "famous" risotto and again it had no flavor at all, yes it was a large portion but it was not a good dish. At he end of the meal they offered a lemmonccelo that was a nice touch, but not enough to erase the bad taste in my mouth.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Ms_R33480
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lanief123, Owner at Maison Carlos, responded to this review, May 4, 2014
Dear Ms_R33480, first off we are glad you enjoyed the service,decor and Carlos' homemade complimentary limoncello. So sorry the food was not to your liking. After 12 years we continue to strive for excellent cuisine. Carlos shops on daily basis for the freshest possible ingredients and we are very proud of our Zagats extraordinary rating,our certificate of excellence award from tripadvisor as well as many other achievements. As far as your vichyssoise being watering we are very surprised to hear that as it's made with heavy cream and yours is the first complaint we have received. We so wish you brought it to our attention while you were there. The escargots are also usually a big hit. Made with garlic,shallots,white wine and butter. Not an ounce of vinegar is used. So nobody "came up with" the recipe you speak of. Probably the most surprised to hear about is our veal piccata. Over the years hundreds of people say it's the best they've ever had. So tender a knife is not needed. We have never heard our sauce is lumpy nor have we seen that when it leaves the kitchen. Our purveyor of the veal informed us we are the only restaurant in the area that buys their highest quality veal. That includes Palm Beach. Didn't realize our risotto was "famous" but that's good to hear. Sorry you didn't like it. Again, we so wish all of your complaints were brought to our attention so we could see what your issues were and fix them
If in fact they needed fixing. Thank you for you input.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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