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“Let down”

Zuccarelli Italian Kitchen
Ranked #129 of 665 Restaurants in West Palm Beach
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Families with children, Kids, Large groups
Dining options: Lunch, Late Night, Dinner, Full Bar, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Lake Worth
Level Contributor
62 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
“Let down”
Reviewed September 16, 2012

Had gone to Zuccarelli's for many years, always good, good service, good food. Now, I was so dissappointed, easy to find locatation. Outside bar nice, no attention from bar staff, always left then. Had to wait about 15 minutes, not a big deal.Once seated NO ONE came by the table NO water, NO hello, nothing. Finally a waiter stopped by, very stiff no real personality, offered no specials, were we ready to order, gave our appetitzer and main course, had to ask for bread, dry lack of taste. once the mozzarella and tomatoe, roasted peppers arrived, no oil no basalmic nothing, Had to ask again. FINALLY after 2 times it arrived. Couldnt have been 5 minutes later our main course arrived, still eating our appetizers. No fresh cheese, came out of a shaker, no appoloizy for bring our food out so early, No water no table follow up, nothing. my husbands mussells were bland, no taste, I had the carbonarra was ok. needed pepper. Not one staff member came to check us ever. When we were done, ask if we wanted dessert. that was the extent of the the dinner. Today we can eat and spend money anywhere, wanted to support local business, this has fallen way short. dont waste your money here, wine a $8.00 a glass from washington state. I happen to know this wine its $ 9.00 a bottle. no wine list just poor organization.

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank sunshinegirl0707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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130 reviews from our community

Visitor rating
    51
    31
    16
    11
    21
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Sterlington, Louisiana
Level Contributor
78 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
“Not cheap but good”
Reviewed September 13, 2012

Found the place by accident looking for a pizza place. The pizza was good made with great ingredients. Second time had the grouper special and it was really good.

Next time I am back in the area I will be back.

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank powerplantop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
16 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Nice resturant”
Reviewed September 9, 2012

It was a nice resturant. Good atmosphere. Pretty good food. Downfall was we ordered speggitti for my wife who is a vegetarian and it came with meat in it. But they did take care of us and didn't charge us and gave us a free slice of cake. Definitly worth going at least once.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Egood11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, Florida, United States
1 review
“owner cooks on site”
Reviewed July 6, 2012

pricey no happy hour but great meatballs ,franchase chicken

Visited May 2012
Helpful?
Thank Ruth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Beach County, FL
Level Contributor
58 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
“Horrible service, lousy food”
Reviewed June 28, 2012

The service at this restaurant was always lousy, even when it was at its former location across the street, but at least the food was really good. Now at its newer location, Zuccarelli's service is even worse and the food has gone completely downhill. Do they purposely hire employees who are miserable by nature, or do they become that way by working here? If you hate your job that much, go work someplace else! Needless to say, we'll never go back.

  • Visited May 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank MidgieB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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