We have eaten at Cheesecake Factory many times but in other locations in FL. This was our first visit at this particular Cheesecake Factory. We ordered appetizers, dinner and dessert. From the beginning of our dining experience, our waiter was excellent! My young daughter ordered the macaroni & cheese appetizer and she unfortunately found a bug in the sauce! Our waiter handled the situation professionally and asked if she wanted to reorder which she did. When we were having our dessert, the manager came to our table and apologized. By all means we were NOT looking for a free meal but I was surprised the manager he did not comp the replacement appetizer as a good will gesture! I still gave a rating as very good because the service was excellent, portions large and cheesecake divine!
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