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“Again a wonderful experience!” 5 of 5 bubbles
Review of Courtyard West Palm Beach Airport

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Courtyard West Palm Beach Airport
Ranked #17 of 34 Hotels in West Palm Beach
Jacksonville, Florida
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Again a wonderful experience!”
5 of 5 bubbles Reviewed July 25, 2013

Once again I had a wonderful expereince in this hotel. I was there for business and the hotel makes me feel at home from the time I check in, until the time I check out. This time, Rebecca was in the restaurant in the morning with Monique, and Mike had it covered at night. So nice to walk in and have my tea being made for me and treated as if I am there only guest. The menu even changed added some nice additions to the selections. Michelle and Linda during the evening are a pleasure to assit when chosing a restaurant to dine at outside the hotel or when you have any questions. Way to go guys! The only hotel for me in the West Palm Beach area!!!!

  • Stayed July 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jackie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard West Palm Beach Airport, responded to this review, August 8, 2013
Jackie H,
It’s great to hear from you! Thank you for sharing feedback on your experience with us at Courtyard West Palm Beach. I’m pleased to hear you enjoyed another stay and find our hotel and staff to make you feel right at home. I’ll be certain to recognize Monique, Mike, Michelle, and Linda with special commendations for their warm hospitality and outstanding service. We’re happy to have had had you as our guest again and we look forward to your next visit. Thank you again for writing.

Kind regards,
Rebecca Gabriel, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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203 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 1, 2013

The hotel van picked me up at the Hertz rental car location, and the driver was very pleasant. Front desk clerk was efficient. While the bar and restaurant are low-key, the bartender/cook (Dakota) was friendly and attentive. It was a comfortable experience after a very stressful week.

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank julievindiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard West Palm Beach Airport, responded to this review, July 6, 2013
julievindiego,
Thank you for sharing your experience with us at Courtyard West Palm Beach. I’m delighted to hear of your comfortable stay, and your appreciation of our staff. I’ll be certain to pass along your complimentary feedback to our team and recognize Dakota with a special commendation for being friendly and attentive. We hope you’ll visit us again soon. Thank you again for writing.

Sincerely,
Rebecca Gabriel, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 18, 2013

I have been coming down to West Palm Beach for the past month and a half. The trip is always enjoyable and the staff are great. The guys that work the breakfast in the morning and dinner/bar at night are great, Mike and Dakota. They are friendly and ALWAYS remember my name and regular order.

  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Adam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard West Palm Beach Airport, responded to this review, June 26, 2013
Adam C,
Thank you for your review. I’m delighted to hear of your enjoyable stay and appreciation of our staff. I’ll be certain to recognize Mike and Dakota with a special commendation for their hospitality and excellence in service. We appreciate your patronage and hope to see you again soon. Thank you again for writing.

Sincerely,
Rebecca Gabriel, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Point Pleasant, NJ
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed May 23, 2013

I spent one night here will intone on business. The proximity to the airport was convenient, but it was also convenient to the downtown area of WPB. Plus, the hotel provides a free shuttle to downtown and City Place. The room was clean, comfortable and well appointed. The staff was friendly, warm, but efficient, too. I would not hesitate to stay here again or recommend it to someone who does not necessarily need accommodations near the beach.

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank krissalee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard West Palm Beach Airport, responded to this review, June 3, 2013
krissalee,
Thank you for taking the time to write a review about your stay with us at Courtyard West Palm Beach Airport. We appreciate you choosing to stay with us while on business. We’re glad you enjoyed your stay and found our friendly staff, comfortable accommodations and convenient location well suited for your travel needs. Your high recommendations of our great hotel are much appreciated. Thank you again for writing. We hope you’ll visit us again soon.

Sincerely,
Rebecca Gabriel, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seminole, Florida
Level Contributor
167 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 bubbles Reviewed May 20, 2013

Stayed just one night..had trouble with the a/c and the room next door decided to return from wherever they partied at 3:15 am..yelling in the halls and slaming doors..Like they were the only ones in the whole place..Too much money spent for that crap..

Room Tip: My first time in a Marriott in quite a while..For the prices they charge,they have some nerve overch...
See more room tips
  • Stayed April 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank bugman33772
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard West Palm Beach Airport, responded to this review, June 3, 2013
bugman33772,
Thank you for your review. We appreciate hearing from you and receiving your feedback. It is unfortunate to hear that you did not have a satisfying stay with us. I sincerely apologize for the noisy disturbances you encountered during your visit. We value you as our guest and hope that you'll visit us again. Thank you again for writing.

Sincerely,
Rebecca Gabriel, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 16, 2013

I stayed at the Courtyard West Palm Beach for four nights, and I had a great experience specifically because of the great service. Mike at the cafe/restaurant was one of the most friendly, welcoming people I've ever met. Each morning, when I ordered a coffee, his friendly, happy personality literally got my day started on the right note. I was there with a group from work, and he took the time to introduce himself and learn our names, and every time we came and went he smiled and greeted us. He really made it feel like a great place to be rather than a work trip. I would highly recommend this hotel because of the nice accommodations and friendly staff.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Katie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard West Palm Beach Airport, responded to this review, May 29, 2013
Katie D,
We appreciate you taking a moment to write a review about your stay with us at Courtyard West Palm Beach. We’re pleased to hear that our staff’s excellence in service made for a great experience and an enjoyable stay. I’ll be sure to recognize Mike for his exemplary hospitality and outstanding service. Thank you again for your review and high recommendations of our great hotel. We hope to see you again soon.

Sincerely,
Rebecca Gabriel, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Level Contributor
115 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed May 7, 2013

Stayed here before an early flight out of Palm Beach. Very friendly staff and a great Happy Hour. Rooms were very clean and comfortable. Love the little bistro place to eat. They have a shuttle for the airport and to take you downtown to the shops and restuarants.

  • Stayed May 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank wheelzofsteel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard West Palm Beach Airport, responded to this review, May 17, 2013
wheelzofsteel,
Thank you for writing a review and kind comments about our great hotel and friendly staff. We appreciate you choosing to stay with us before your departure, and we’re glad you had a comfortable stay. It’s great to hear you enjoyed our value added amenities of our shuttle service, happy hour and on-site Bistro. We hope you’ll have an opportunity to visit us again soon. Thanks again.

Sincerely,
Rebecca Gabriel, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard West Palm Beach Airport

Property: Courtyard West Palm Beach Airport
Address: 1800 Centrepark Dr E, West Palm Beach, FL 33401-7417
Phone Number:
Location: United States > Florida > West Palm Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Business Hotel in West Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard West Palm Beach Airport 3*
Number of rooms: 99
Official Description (provided by the hotel):
One of the best among West Palm Beach hotels, the Courtyard by Marriott West Palm Beach Airport hotel is ideal for business or leisure! When you are looking for a hotel near Downtown West Palm Beach, the Courtyard West Palm Beach is conveniently located off of I-95 and near CityPlace and Clematis Street. This hotel in West Palm Beach is just 5 miles from Palm Beach and the famous Worth Ave. Our hotel near West Palm Beach Airport (PBI) offers free transportation to and from the Airport and CityPlace. Begin your day in The Bistro - Eat. Drink. Connect.(R) offering meal items and Starbucks(R) coffees and evening dinner service with cocktails. Unwind in our luxurious outdoor pool and whirlpool or keep fit in our fitness center. Our guest rooms have conveniences such as mini-refrigerators, in-room coffee, 32" flat screen TV & Free Wi-Fi. Looking to host a meeting in a West Palm Beach hotel? Our meetings rooms can seat up to 60 people. The Courtyard West Palm Beach Airport hotel awaits you! ... more   less 
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Also Known As:
Courtyard By Marriott West Palm Beach Airport Hotel West Palm Beach
Courtyard West Palm Beach
West Palm Beach Marriott
West Palm Beach Courtyard

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